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Veterinary Receptionist Csr Jobs (NOW HIRING)

Vetcor

Veterinary Receptionist - Boone, NC

Boone, NC

$13 - $15.75/hr

Veterinary Receptionist / Client Service Representative (CSR) Status: Full-time Salary: Negotiable and based on experience Schedule: 4-day work week (4 x 10-hour shifts); no weekends or holidays ...

Vetcor

Veterinary Receptionist - Berlin, OH

Berlin, OH

$12.75 - $15.25/hr

Veterinary Receptionist / Client Service Representative Status: Full-time Salary: Negotiable and ... Manage multiple phone lines and provide exceptional customer service * Schedule appointments and ...

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How much do veterinary receptionist csr jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for veterinary receptionist csr in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Veterinary Receptionist CSRs and how can they be managed effectively?

Veterinary Receptionist CSRs often juggle a busy front desk, handling phone calls, scheduling appointments, and assisting both clients and veterinary staff. One common challenge is managing high-stress situations, especially when clients are anxious about their pets' health. Staying organized, maintaining a calm and empathetic demeanor, and prioritizing tasks can help manage these pressures. Building strong communication skills and being proactive in problem-solving are key to thriving in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist CSR, and why are they important?

To thrive as a Veterinary Receptionist CSR, you need strong organizational skills, attention to detail, and familiarity with veterinary terminology, often supported by a high school diploma or equivalent. Proficiency with veterinary practice management software, appointment scheduling systems, and payment processing tools is typically required. Excellent communication, empathy, and the ability to remain calm under pressure help you deliver outstanding client service and support the veterinary team. These skills ensure smooth clinic operations, positive client experiences, and effective coordination in a busy animal healthcare environment.

What are the main responsibilities of a Veterinary Receptionist CSR?

A Veterinary Receptionist Customer Service Representative (CSR) is responsible for greeting clients, answering phone calls, scheduling appointments, processing payments, and maintaining patient records. They serve as the first point of contact between clients and the veterinary team, ensuring a positive client experience. Additionally, they may assist with administrative duties, manage inventory, and help with communication between pet owners and veterinary staff.

What is the difference between Veterinary Receptionist Csr vs Veterinary Technician?

AspectVeterinary Receptionist CsrVeterinary Technician
CredentialsHigh school diploma or equivalent; certification optionalVeterinary technician certification (CVT, LVT, or RVT)
Work EnvironmentFront desk, client interaction, administrative tasksClinical, medical procedures, animal care
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, administrative supportMedical procedures, animal health care

While both roles are essential in veterinary settings, the Veterinary Receptionist Csr primarily handles client interactions and administrative duties, requiring minimal medical training. In contrast, the Veterinary Technician performs medical procedures and animal care, often requiring certification. Understanding these differences helps pet owners and employers identify the right role for specific needs.

More about Veterinary Receptionist Csr jobs
What cities are hiring for Veterinary Receptionist Csr jobs? Cities with the most Veterinary Receptionist Csr job openings:
What states have the most Veterinary Receptionist Csr jobs? States with the most job openings for Veterinary Receptionist Csr jobs include:
What job categories do people searching Veterinary Receptionist Csr jobs look for? The top searched job categories for Veterinary Receptionist Csr jobs are:
Veterinary Receptionist Csr jobs near you
Infographic showing various Veterinary Receptionist Csr job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.
Veterinary Receptionist (Care Coordinator) - Apple Valley Animal Hospital

Veterinary Receptionist (Care Coordinator) - Apple Valley Animal Hospital

PetVet Care Centers

Apple Valley, CA

$17.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

PetVet Care Centers rating

5.5

Company rating: 5.5 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

34th of 47 rated veterinary

Job description

PetVet Care Centers' Apple Valley Animal Hospital is currently seeking a Veterinary Receptionist (Care Coordinator) to join our team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.
Apple Valley Animal Hospital in California has been a cornerstone of High Desert veterinary care since Dr. Cliff Jessen opened its doors in 1987 with just three employees, earning AAHA accreditation within the very first year and growing to a thriving five-doctor, 33-staff-member practice renowned for "Compassionate Medical Excellence." The hospital's broad service offering includes exotic pet care, acupuncture, laser therapy, orthopedic surgery including cranial cruciate ligament repair, and full internal medicine capabilities — making for an exceptionally diverse and stimulating caseload.
Why Join Us:
  • We are a Voted Best in the High Desert hospital known for delivering top-quality care in a fast-paced, high-volume environment.
  • Our team is committed to excellence in patient care and client service, making every day both challenging and rewarding.

Key Responsibilities

  • Provides excellent customer service in-person, over the phone, and during high-stress situations.
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
  • Assists with medication pickups, inquiries, and provides information about services and products.
  • Inputs and manages data in practice management software, including billing and accounts.
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

  • Minimum of 1–2 years of experience as a veterinary receptionist in a hospital setting

Preferred Skills (Nice to Have)

  • 2+ years of experience as a veterinary receptionist in a hospital setting

Schedule

  • Schedule varies Monday through Saturday.

  • Shift hours may include: 6:30 AM–3:30 PM, 7:00 AM–4:00 PM, 7:30 AM–4:30 PM, 8:00 AM–5:00 PM, 8:30 AM–5:30 PM, 9:00 AM–6:00 PM, and 10:00 AM–7:00 PM.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support — including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle — a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources
Pay Range
$17.50—$18.50 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.

What PetVet Care Centers employees say

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About PetVet Care Centers

Sourced by ZipRecruiter

PetVet Care Centers, based in Westport, CT, US, is a leading player in the veterinary services industry. The company operates a network of over 350 general, specialty, and emergency hospitals across the United States, making it a central fixture in the field of animal health care. Established with a mission to provide the best possible care to the patients while supporting the people who provide that care, PetVet Care Centers continues to uphold this mission by providing comprehensive, quality medical services to pets. The company has achieved significant growth since its inception, standing as an industry pioneer by virtue of its commitment to advanced veterinary services and superior patient care.

Company size

51 - 200 Employees

Headquarters location

Westport, CT, US

Year founded

2012

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