ZipRecruiter

Log In

1

Veterinary Receptionist Csr Jobs in Michigan (NOW HIRING)

Wild West Veterinary Group PLLC

Be Seen First

Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

Veterinary Receptionist* Animal Medical Center of Marquette - Marquette, MI Privately owned Fear ... We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage ...

Wild West Veterinary Group PLLC

Be Seen First

Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

Veterinary Receptionist* Animal Medical Center of Marquette - Marquette, MI Privately owned Fear ... We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage ...

Burrwood Veterinary

Veterinary Receptionist

Royal Oak, MI · On-site

$14 - $16.75/hr

... veterinary receptionist to join the team! We are committed to progressive medicine with a strong ... Our emphasis on quality medicine combined with a strong client service approach powered by ...

Vetcor

Veterinary Receptionist - Baroda, MI

Baroda, MI

$14 - $17/hr

Berrien Veterinary Services is looking for an organized, compassionate, and customer-focused Veterinary Receptionist to join our dedicated team. As the first friendly face our clients and patients ...

Vetcor

Veterinary Receptionist - Ludington, MI

Ludington, MI · On-site

$13.25 - $16/hr

A love of animals and a customer service background is a great fit for this position. If you enjoy ... Why Our Veterinary Receptionists Love Country Veterinary Clinic * Scheduling to encourage a proper ...

next page

Showing results 1-20

All JobsVeterinary Receptionist Csr JobsVeterinary Receptionist Csr Jobs in Michigan

Veterinary Receptionist Csr information

What are the main responsibilities of a Veterinary Receptionist CSR?

A Veterinary Receptionist Customer Service Representative (CSR) is responsible for greeting clients, answering phone calls, scheduling appointments, processing payments, and maintaining patient records. They serve as the first point of contact between clients and the veterinary team, ensuring a positive client experience. Additionally, they may assist with administrative duties, manage inventory, and help with communication between pet owners and veterinary staff.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist CSR?

To thrive as a Veterinary Receptionist CSR, you need strong organizational skills, attention to detail, and familiarity with veterinary terminology, often supported by a high school diploma or equivalent. Proficiency with veterinary practice management software, appointment scheduling systems, and payment processing tools is typically required. Excellent communication, empathy, and the ability to remain calm under pressure help you deliver outstanding client service and support the veterinary team. These skills ensure smooth clinic operations, positive client experiences, and effective coordination in a busy animal healthcare environment.

What are some common challenges faced by Veterinary Receptionist CSRs and how can they be managed effectively?

Veterinary Receptionist CSRs often juggle a busy front desk, handling phone calls, scheduling appointments, and assisting both clients and veterinary staff. One common challenge is managing high-stress situations, especially when clients are anxious about their pets' health. Staying organized, maintaining a calm and empathetic demeanor, and prioritizing tasks can help manage these pressures. Building strong communication skills and being proactive in problem-solving are key to thriving in this fast-paced, team-oriented environment.

What is the difference between Veterinary Receptionist Csr vs Veterinary Technician?

AspectVeterinary Receptionist CsrVeterinary Technician
CredentialsHigh school diploma or equivalent; certification optionalVeterinary technician certification (CVT, LVT, or RVT)
Work EnvironmentFront desk, client interaction, administrative tasksClinical, medical procedures, animal care
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, administrative supportMedical procedures, animal health care

While both roles are essential in veterinary settings, the Veterinary Receptionist Csr primarily handles client interactions and administrative duties, requiring minimal medical training. In contrast, the Veterinary Technician performs medical procedures and animal care, often requiring certification. Understanding these differences helps pet owners and employers identify the right role for specific needs.

What are popular job titles related to Veterinary Receptionist Csr jobs in Michigan?

For Veterinary Receptionist Csr jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Veterinary Receptionist Csr jobs in Michigan look for?

The top searched job categories for Veterinary Receptionist Csr jobs in Michigan are:

What cities in Michigan are hiring for Veterinary Receptionist Csr jobs?

Cities in Michigan with the most Veterinary Receptionist Csr job openings:

Veterinary Receptionist Csr jobs near you
Infographic showing various Veterinary Receptionist Csr job openings in Michigan as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Veterinary Receptionist

Associated Veterinary Partners

Owosso, MI • On-site

$14 - $16/hr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Veterinary Receptionist/CSR
Pinecrest Animal Hospital - Owosso, MI
About Us
Pinecrest Animal Hospital is a progressive, innovative 4-doctor small animal practice in Owosso, Michigan. Our team is known for delivering high-quality care using advanced diagnostics and treatments-including ultrasound, echocardiography, full in-house lab work, laser therapy, and a wide range of surgical procedures from routine to complex.
Our story began in 1953 with Dr. Jerry Fries, a legendary mixed animal practitioner who served his community with dedication-even making house calls by plane and motorcycle! Since then, the hospital has evolved under compassionate, forward-thinking leadership, and today we continue that legacy of excellence under Dr. Pritpal Rangi.
What You'll Be Doing
As a full-time Customer Service Representative/Receptionist, you'll be a vital part of our clinical team. Key responsibilities include:
  • Providing top-notch customer service
  • Being attentive to client and pet needs
  • Identifying and working compassionately with clients in various emotional states
  • Working patiently with distressed, frustrated, or disgruntled clients
  • Answering and triaging high-volume phone calls
  • Scheduling appointments and procedures
  • Checking in clients and monitoring flow from check-in to discharge
  • Confirming appointments and handling client callbacks
  • Managing medical record requests between hospitals and specialty practices
  • Processing payment transactions
  • Maintaining accurate documentation in the electronic medical record
  • Relaying information between clients and doctors, technicians, or management
  • Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
  • Using Windows-based computer systems and practice management software
  • Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care

What We're Looking For
  • High School Diploma or GED (college preferred)
  • Veterinary clinic experience is a plus
  • Must be able to safely lift 30 pounds
  • Basic math and writing skills
  • Skilled at multitasking in a fast-paced environment
  • Positive, team-oriented attitude and excellent communication skills
  • Eagerness to learn and grow within the field

Compensation & Benefits
  • Hourly pay: $14.00 - $16.00 (based on experience)
  • 401(k) with match
  • Health insurance
  • Paid time off
  • Employee pet care discount
  • Flexible scheduling

Hospital Schedule Schedule
  • Full-time (8-10 hour shifts)
  • Open: Monday to Saturday
  • No Sunday hours

Apply