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Veterinary Receptionist Csr Jobs (NOW HIRING)

$17 - $19/hr

Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Snider Veterinary Services has ...

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Veterinary Receptionist* Animal Medical Center of Marquette - Marquette, MI Privately owned Fear ... We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage ...

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Veterinary Receptionist Csr information

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How much do veterinary receptionist csr jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for veterinary receptionist csr in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Veterinary Receptionist CSRs and how can they be managed effectively?

Veterinary Receptionist CSRs often juggle a busy front desk, handling phone calls, scheduling appointments, and assisting both clients and veterinary staff. One common challenge is managing high-stress situations, especially when clients are anxious about their pets' health. Staying organized, maintaining a calm and empathetic demeanor, and prioritizing tasks can help manage these pressures. Building strong communication skills and being proactive in problem-solving are key to thriving in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist CSR?

To thrive as a Veterinary Receptionist CSR, you need strong organizational skills, attention to detail, and familiarity with veterinary terminology, often supported by a high school diploma or equivalent. Proficiency with veterinary practice management software, appointment scheduling systems, and payment processing tools is typically required. Excellent communication, empathy, and the ability to remain calm under pressure help you deliver outstanding client service and support the veterinary team. These skills ensure smooth clinic operations, positive client experiences, and effective coordination in a busy animal healthcare environment.

What are the main responsibilities of a Veterinary Receptionist CSR?

A Veterinary Receptionist Customer Service Representative (CSR) is responsible for greeting clients, answering phone calls, scheduling appointments, processing payments, and maintaining patient records. They serve as the first point of contact between clients and the veterinary team, ensuring a positive client experience. Additionally, they may assist with administrative duties, manage inventory, and help with communication between pet owners and veterinary staff.

What is the difference between Veterinary Receptionist Csr vs Veterinary Technician?

AspectVeterinary Receptionist CsrVeterinary Technician
CredentialsHigh school diploma or equivalent; certification optionalVeterinary technician certification (CVT, LVT, or RVT)
Work EnvironmentFront desk, client interaction, administrative tasksClinical, medical procedures, animal care
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, administrative supportMedical procedures, animal health care

While both roles are essential in veterinary settings, the Veterinary Receptionist Csr primarily handles client interactions and administrative duties, requiring minimal medical training. In contrast, the Veterinary Technician performs medical procedures and animal care, often requiring certification. Understanding these differences helps pet owners and employers identify the right role for specific needs.

More about Veterinary Receptionist Csr jobs
What cities are hiring for Veterinary Receptionist Csr jobs? Cities with the most Veterinary Receptionist Csr job openings:
What states have the most Veterinary Receptionist Csr jobs? States with the most job openings for Veterinary Receptionist Csr jobs include:
Infographic showing various Veterinary Receptionist Csr job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,905 per year, or $15.8 per hour.

Veterinary Front Office Receptionist

EverVet Partners

Suffolk, VA

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 hours ago


Job description

Why You’ll Love this Veterinary Front Office Receptionist Job!    

Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you! 

 At Academy Animal Care, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality. 

If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today! 

Pay Range: $15+ / hour. Based on experience.
Benefits:  
  • Paid Time Off 
  • Medical, Dental, Vision with a Health Savings Account* 
  • Employee Assistant Program available 24 hours a day, 7 days a week* 
  • Supplemental Life Insurance & AD&D Insurance* 
  • 401K Plan with Generous Employer Match  
  • Maternity Leave * 
  • Bereavement Leave  
  • Life, Short Term, & Disability Insurance* 
  • Discount Programs  
  • Discounted Veterinary Care  
  • On-Demand Pay Options  
  • Referral Bonus  
Career Enhancement Benefits: 
  • The opportunity for full tuition payment to attend Penn Foster's veterinary technician program*  
  • Access to Zoetis Clinical & Professional Program and Events  
  • Access to a multitude of VMG resources  

*Indicates eligibility for Full-Time positions only 

Responsibilities
  • Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints 
  • Prepare invoices and estimates 
  • Take payments and print receipts 
  • Maintain the printers, paper stock and toner cartridges 
  • Manage and monitor Demandforce activities (appointment requests) 
  • Manage InTouch Mobile text reminders 
  • Take phone messages and monitor the prescription/food order extension 
  • Enter new clients/patients into the database and add scanned documents to patient histories 
  • Explain CareCredit and guide clients through the process 
  • Understand account payable and monthly statements 
  • Manage end-of-day accounting 
  • Call in written prescriptions to a pharmacy 
  • Complete all relevant medical records entries for patients for which you’re responsible 
  • Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary  
  • Help monitor inventory, rotation and expiration dates and report needs as requested 
  • Assist in ordering of food/supplies/medications as requested  
  • Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.) 
Required Skills
  • High School Diploma, GED, or suitable equivalent 
  • At least one year experience preferred 
  • Strong customer service skills 
  • Ability to communicate effectively 
  • Ability to lift up to 50 pounds 
  • Basic math and writing skills 
  • Basic understanding of the work we do/love animals 
  • Be able to use and understand basic medical terms 
  • Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior