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Veterinary Receptionist Csr Jobs (NOW HIRING)

Wild West Veterinary Group PLLC

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Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

Veterinary Receptionist* Animal Medical Center of Marquette - Marquette, MI Privately owned Fear ... We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage ...

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How much do veterinary receptionist csr jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for veterinary receptionist csr in the United States is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Veterinary Receptionist CSRs and how can they be managed effectively?

Veterinary Receptionist CSRs often juggle a busy front desk, handling phone calls, scheduling appointments, and assisting both clients and veterinary staff. One common challenge is managing high-stress situations, especially when clients are anxious about their pets' health. Staying organized, maintaining a calm and empathetic demeanor, and prioritizing tasks can help manage these pressures. Building strong communication skills and being proactive in problem-solving are key to thriving in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist CSR, and why are they important?

To thrive as a Veterinary Receptionist CSR, you need strong organizational skills, attention to detail, and familiarity with veterinary terminology, often supported by a high school diploma or equivalent. Proficiency with veterinary practice management software, appointment scheduling systems, and payment processing tools is typically required. Excellent communication, empathy, and the ability to remain calm under pressure help you deliver outstanding client service and support the veterinary team. These skills ensure smooth clinic operations, positive client experiences, and effective coordination in a busy animal healthcare environment.

What are the main responsibilities of a Veterinary Receptionist CSR?

A Veterinary Receptionist Customer Service Representative (CSR) is responsible for greeting clients, answering phone calls, scheduling appointments, processing payments, and maintaining patient records. They serve as the first point of contact between clients and the veterinary team, ensuring a positive client experience. Additionally, they may assist with administrative duties, manage inventory, and help with communication between pet owners and veterinary staff.

What is the difference between Veterinary Receptionist Csr vs Veterinary Technician?

AspectVeterinary Receptionist CsrVeterinary Technician
CredentialsHigh school diploma or equivalent; certification optionalVeterinary technician certification (CVT, LVT, or RVT)
Work EnvironmentFront desk, client interaction, administrative tasksClinical, medical procedures, animal care
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, administrative supportMedical procedures, animal health care

While both roles are essential in veterinary settings, the Veterinary Receptionist Csr primarily handles client interactions and administrative duties, requiring minimal medical training. In contrast, the Veterinary Technician performs medical procedures and animal care, often requiring certification. Understanding these differences helps pet owners and employers identify the right role for specific needs.

More about Veterinary Receptionist Csr jobs
What cities are hiring for Veterinary Receptionist Csr jobs? Cities with the most Veterinary Receptionist Csr job openings:
What states have the most Veterinary Receptionist Csr jobs? States with the most job openings for Veterinary Receptionist Csr jobs include:
What job categories do people searching Veterinary Receptionist Csr jobs look for? The top searched job categories for Veterinary Receptionist Csr jobs are:
Veterinary Receptionist Csr jobs near you
Infographic showing various Veterinary Receptionist Csr job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,905 per year, or $15.8 per hour.
Veterinary Receptionist

Veterinary Receptionist

Veterinary Practice Partners

Oklahoma City, OK

$14 - $16.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Veterinary Practice Partners rating

6.4

Company rating: 6.4 out of 10

Based on 171 frontline employees who took The Breakroom Quiz

18th of 47 rated veterinary

Job description

Receptionist

Warwick Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Salary: $13.00 - $15.00

Schedule: 35-40 hours per week. Monday through Friday, 7:00 to 6:00 PM
Saturday 7:00 to 12:00

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

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