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Veterinary Receptionist Csr Jobs in Raleigh, NC (NOW HIRING)

At Dog Gone Happy, we're seeking a warm and friendly Customer Service Representative to be the ... Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

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Veterinary Receptionist Csr information

See Raleigh, NC salary details

$9

$15

$19

How much do veterinary receptionist csr jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for veterinary receptionist csr in Raleigh, NC is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $16.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by Veterinary Receptionist CSRs and how can they be managed effectively?

Veterinary Receptionist CSRs often juggle a busy front desk, handling phone calls, scheduling appointments, and assisting both clients and veterinary staff. One common challenge is managing high-stress situations, especially when clients are anxious about their pets' health. Staying organized, maintaining a calm and empathetic demeanor, and prioritizing tasks can help manage these pressures. Building strong communication skills and being proactive in problem-solving are key to thriving in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Veterinary Receptionist CSR?

To thrive as a Veterinary Receptionist CSR, you need strong organizational skills, attention to detail, and familiarity with veterinary terminology, often supported by a high school diploma or equivalent. Proficiency with veterinary practice management software, appointment scheduling systems, and payment processing tools is typically required. Excellent communication, empathy, and the ability to remain calm under pressure help you deliver outstanding client service and support the veterinary team. These skills ensure smooth clinic operations, positive client experiences, and effective coordination in a busy animal healthcare environment.

What are the main responsibilities of a Veterinary Receptionist CSR?

A Veterinary Receptionist Customer Service Representative (CSR) is responsible for greeting clients, answering phone calls, scheduling appointments, processing payments, and maintaining patient records. They serve as the first point of contact between clients and the veterinary team, ensuring a positive client experience. Additionally, they may assist with administrative duties, manage inventory, and help with communication between pet owners and veterinary staff.

What is the difference between Veterinary Receptionist Csr vs Veterinary Technician?

AspectVeterinary Receptionist CsrVeterinary Technician
CredentialsHigh school diploma or equivalent; certification optionalVeterinary technician certification (CVT, LVT, or RVT)
Work EnvironmentFront desk, client interaction, administrative tasksClinical, medical procedures, animal care
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, administrative supportMedical procedures, animal health care

While both roles are essential in veterinary settings, the Veterinary Receptionist Csr primarily handles client interactions and administrative duties, requiring minimal medical training. In contrast, the Veterinary Technician performs medical procedures and animal care, often requiring certification. Understanding these differences helps pet owners and employers identify the right role for specific needs.

What are popular job titles related to Veterinary Receptionist Csr jobs in Raleigh, NC? For Veterinary Receptionist Csr jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Veterinary Receptionist Csr jobs in Raleigh, NC look for? The top searched job categories for Veterinary Receptionist Csr jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Veterinary Receptionist Csr jobs? Cities near Raleigh, NC with the most Veterinary Receptionist Csr job openings:
Infographic showing various Veterinary Receptionist Csr job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,987 per year, or $15.4 per hour.

Part Time CSR Wanted at Swift Creek Animal Hospital

Community Veterinary Partners

Raleigh, NC • On-site

$15.50 - $21.25/hr

Other

Re-posted 26 days ago


Job description

Swift Creek Animal Hospital is a full service veterinary medical facility located in Raleigh NC. The professional and courteous staff at SCAH seek to provide the best possible medical care, surgical care, and dental care for the highly valued clients. We are committed to promoting responsible pet ownership, preventative health care and health related educational opportunities for our clients:
Experienced PART TIME Receptionist wanted, around 30 hours a week including Saturdays from 8a-Noon.
We are looking for a bright, reliable, and customer service oriented person to join our team!
This position requires an individual to:
-Record relevant information about animals including weight and types of medications given
-Advise owners of pets about caring for their animals at home
-Have excellent communication skills
-Maintain strong time management skills and the ability to prioritize tasks depending on needs, *ability to multi- task*!
-Maintain good organizational skills
-Receive and place calls to clients using a multi-line phone system
-Have general knowledge of veterinary terms and recommendations
-Schedule patient appointments
-Process client transactions
-Have computer skills to maintain medical records about animals in veterinary software
-Be able to work closing shifts (12p-6p)
-Be able to work Saturdays (8a-12p)
**The ideal candidate is positive, self-motivated, communicates effectively, and has a strong work ethic. Individuals must be able to multi-task and thrive in a fast-paced environment.


Community Veterinary Partners logo

About Community Veterinary Partners

Sourced by ZipRecruiter

Today, we are more than 3,000 unique veterinary care providers whose job is to bring joy to families by caring for the pets they love. We do that by providing extraordinary care for all our members, no matter how many legs (or wings) they may have. At the end of the day, we are more than just pet people. we’re pet people people. Our Mission Our mission is to bring joy to families by providing the best care possible to the pets they love. We do this through a growing community of veterinary hospitals who have an established legacy of compassionate care.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2009

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