Interaction: The Vendor Relations Associate interacts with the AP associates, vendors, Corporate associates, store personnel and Finance associates.
Summary of Duties and Responsibilities [Essential Functions]:
โข Professionally communicate with vendors through email and phone calls.
โข Research past due invoices and shortage claims.
โข Research cost difference claims and unresolved freight claims.
โข File all vendor disputes, enter vendor notes, and distribute to appropriate areas for review.
โข Timely follow-up on outstanding vendor disputes and issues, until resolved.
โข Ensure all changes are submitted accurately and timely to update the vendor master file.
โข Perform other duties as assigned.
General and Supervisory Responsibilities:
โข Assist with the training of new hires and development of training material.
โข Cross train on other department duties.
โข Demonstrate the following culture within the Accounts Payable Department: (i) customer service, (ii) continuing process improvement, (iii) building effective working relationships with people outside the department, and (iv) personal responsibility for the integrity of all work.
Qualifications:
โข High school diploma and 2-4 years of customer service experience required; 1-2 years Accounts Payable/Accounting experience a plus.
โข Professional written and verbal communication and interpersonal skills
โข Excellent data entry, filing, and organizational skills. Detailed orientated.
โข Requires the ability to produce materials within tight timeframe.
โข Proficient with the Microsoft Office suite, including Excel, Word, Teams, and Outlook.
โข Proficient with AS400 System and Oracle a plus.
โข Fluent in English.