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Vector Customer Service Jobs (NOW HIRING)

Electronic Systems Technician

Pittston, PA

$23.25 - $32/hr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Operations Coordinator

Lyons, GA · On-site

$35K - $56K/yr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Showing results 21-40

Vector Customer Service information

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$9

$18

$26

How much do vector customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for vector customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Vector Customer Service representative?

Vector Customer Service representatives are professionals who work for Vector Marketing, the sales arm of Cutco Cutlery, or related companies. Their primary responsibilities include assisting customers with product inquiries, processing orders, handling returns or exchanges, and ensuring customer satisfaction. They often interact with customers via phone, email, or online chat and may also provide information about promotions or new products. Excellent communication and problem-solving skills are essential for this role. Working as a Vector Customer Service representative can provide valuable experience in sales, customer relations, and product knowledge.

What are the key skills and qualifications needed to thrive as a Vector Customer Service representative?

To thrive as a Vector Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in phone and email systems are typically required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills are crucial for ensuring customer satisfaction, repeat business, and maintaining the company's reputation.

What are some typical challenges faced by Vector Customer Service representatives, and how can they be effectively managed?

Vector Customer Service representatives often manage a high volume of incoming inquiries, which can range from product information requests to resolving order issues. A common challenge is handling difficult or dissatisfied customers while maintaining professionalism and empathy. To manage these situations effectively, representatives are trained in active listening, clear communication, and problem-solving techniques. Additionally, working closely with team members and supervisors ensures quick escalation of complex cases and fosters a supportive environment for continuous learning and improvement.

What is the difference between Vector Customer Service vs Call Center Representative?

AspectVector Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct interaction with customersCall centers; inbound/outbound calls
Industry UsageTelecommunications, retail, service providersTelecommunications, customer support centers
Common Search IntentCustomer service roles at VectorCustomer service roles in call centers

Vector Customer Service and Call Center Representative roles share similar credentials and work environments, often involving direct customer interaction in telecommunications or retail sectors. However, Vector Customer Service typically refers to specific roles within the Vector company, while Call Center Representatives work across various organizations. Both roles focus on resolving customer issues, but the context and employer differ.

More about Vector Customer Service jobs

What cities are hiring for Vector Customer Service jobs?

Cities with the most Vector Customer Service job openings:

What states have the most Vector Customer Service jobs?

States with the most job openings for Vector Customer Service jobs include:

Infographic showing various Vector Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Home Technology Sales Representative

Vector Security

Davie, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Vector Security rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

16th of 118 rated security


Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Home Technology Sales Representative!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location:  Ft. Lauderdale, FL

Sign-on Bonus Offered - Amount Based on Experience! 

Summary:

As a Home Technology Sales Representative, you will be responsible for prospecting, presenting products and services to homeowners, builders, and small commercial owners.  Responsible for selling to customers and growing their assigned market.  Sales reps will ensure proper documentation for sales agreements and proposals, existing customer engagement, and continuous communication with management. Sales reps are responsible for meeting established quotas/sales performance targets

What You’ll Do:

  • Responsible for selling Vector’s residential solutions and achieving sales orders, RMR and unit targets.  
  • Generates sales opportunities through cold calling, community involvement, creating community partners, and engaging exiting customers.
  • Actively works assigned leads, documents the status, and maintains a high closing percentage. 
  • Maintains in-depth product knowledge via ongoing training and required certifications. Educate customers about Vector Security products and services. 
  • Upholds relationships with clients to ensure they remain satisfied, that their questions are answered, and that their needs are met throughout the life of the customer. 
  • Identifies ways to market products to new consumers, including identifying new target market segments/opportunities. 

What You’ll Need:

  • Bachelor's Degree - preferred.  High School Diploma - required
  • Prospecting Skills:
    • In order to expand residential business, it is important that residential sales reps be able to build new relationships and generate new business for the company. 
  • Selling and/or Customer Service Experience: 
    • Sales reps needs to be able to interact with potential customers and demonstrate the value of Vector’s products.   
    • Demonstrated success in previous sales positions.
  • Closing Skills:
    • Must be able to close sales at a rate deemed acceptable by management to meet performance levels.  
    • Must be able to overcome objections and have strong negotiation skills. 
  • Valid Driver’s License with acceptable driving record

What You’ll Get:

We offer a "Total Rewards” package including:

  • Vehicle Allowance
  • Company Paid Cell Phone
  • Competitive compensation with incentive eligibility
  • Medical, dental and vision coverage
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products
  • 401k retirement savings plan
  • Flexible Spending Account
  • Paid time off
  • Tuition reimbursement
  • Employee Assistance Program (EAP)

About Us:

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values: 

  • Win as a team.
  • Do the right thing.
  • Make a difference every day.
  • Get it done.
  • Think big.

If you share these ideas, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.


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