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Vector Customer Service Jobs (NOW HIRING)

Vector Security

Customer Support Representative

PA · Remote

$32K - $51K/yr

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is ... Handling Inbound Customer Service & Technician Overflow Calls: * Answer phones and complete calls ...

Imperial Textile

Customer Service Graphics

Buffalo, NY · On-site

$15.50 - $21/hr

Experience with Vector artwork * Previous customer service experience in an office setting * Above average attention to detail is required * The ability to work in fast-paced, deadline-oriented ...

Imperial Textile

Customer Service Graphics

Buffalo, NY

$15.50 - $21/hr

Experience with Vector artwork * Previous customer service experience in an office setting * Above average attention to detail is required * The ability to work in fast-paced, deadline-oriented ...

Vector Security

Senior Service Accounts Coordinator

PA · On-site +1

$38K - $61K/yr

Identify service trends or specific items of escalation that affect customer perception of Vector Security Networks performance and give updates or direction to department leadership as needed.

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How much do vector customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for vector customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vector Customer Service Representative, and why are they important?

To thrive as a Vector Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in phone and email systems are typically required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills are crucial for ensuring customer satisfaction, repeat business, and maintaining the company's reputation.

What are some typical challenges faced by Vector Customer Service representatives, and how can they be effectively managed?

Vector Customer Service representatives often manage a high volume of incoming inquiries, which can range from product information requests to resolving order issues. A common challenge is handling difficult or dissatisfied customers while maintaining professionalism and empathy. To manage these situations effectively, representatives are trained in active listening, clear communication, and problem-solving techniques. Additionally, working closely with team members and supervisors ensures quick escalation of complex cases and fosters a supportive environment for continuous learning and improvement.

What is the difference between Vector Customer Service vs Call Center Representative?

AspectVector Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct interaction with customersCall centers; inbound/outbound calls
Industry UsageTelecommunications, retail, service providersTelecommunications, customer support centers
Common Search IntentCustomer service roles at VectorCustomer service roles in call centers

Vector Customer Service and Call Center Representative roles share similar credentials and work environments, often involving direct customer interaction in telecommunications or retail sectors. However, Vector Customer Service typically refers to specific roles within the Vector company, while Call Center Representatives work across various organizations. Both roles focus on resolving customer issues, but the context and employer differ.

How do Cutco reps get paid?

Cutco sales representatives are typically paid through commissions based on the sales they generate. They may also earn bonuses or incentives for reaching sales targets and often work on a flexible schedule, with payment reflecting their individual performance. No fixed salary is usually provided, as income depends on sales volume.

Is vector a legit company to work for?

Vector Customer Service is a legitimate role often associated with companies providing customer support services. It typically involves communication skills, problem-solving, and working in a remote or call center environment. As with any job, research the specific employer to verify its reputation and employment practices.

Does Vector Marketing actually pay you?

Vector Marketing, as a sales company offering customer service roles, typically pays employees through commissions based on sales they generate. Payment structures can vary, and some positions may also include a base pay or bonuses, but compensation is primarily commission-driven. It is important to review the specific job details and contract terms before accepting a position.

How much do vector employees get paid?

Vector Customer Service employees typically earn an hourly wage that ranges from $12 to $15, depending on experience and location. The role often involves customer interaction, problem-solving skills, and may include benefits such as flexible scheduling.

What are Vector Customer Service representatives?

Vector Customer Service representatives are professionals who work for Vector Marketing, the sales arm of Cutco Cutlery, or related companies. Their primary responsibilities include assisting customers with product inquiries, processing orders, handling returns or exchanges, and ensuring customer satisfaction. They often interact with customers via phone, email, or online chat and may also provide information about promotions or new products. Excellent communication and problem-solving skills are essential for this role. Working as a Vector Customer Service representative can provide valuable experience in sales, customer relations, and product knowledge.
More about Vector Customer Service jobs
What cities are hiring for Vector Customer Service jobs? Cities with the most Vector Customer Service job openings:
What states have the most Vector Customer Service jobs? States with the most job openings for Vector Customer Service jobs include:
What job categories do people searching Vector Customer Service jobs look for? The top searched job categories for Vector Customer Service jobs are:
Vector Customer Service jobs near you
Customer Service Representative - 2nd Shift (Warrendale, PA) - $1,000 Sign On Bonus!

Customer Service Representative - 2nd Shift (Warrendale, PA) - $1,000 Sign On Bonus!

Vector Security

Warrendale, PA

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Vector Security rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

15th of 108 rated security

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Service Representative - Central Station! 

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. 

$1,000 SIGN-ON BONUS! $500 after 90 days and another $500 at one year! 

Location: Greater Pittsburgh, PA Region (Warrendale) - Hybrid Schedule available after 6 months.

Work Schedule: Wednesday - Sunday, 3:00 - 11:00pm

5 weeks of paid training provided (Week 1: M-F, 9am - 5pm, Weeks 2-5: M-F, 3pm - 11pm)

Summary:

Are you considering changing careers or looking for new opportunities?  

Our Customer Service Representative position offers the opportunity for growth and advancement.  

What You'll Do:

  • Process and handle alarm signals accurately and in a timely manner.
  • Dispatch proper authorities (Police/Fire/EMS) per established procedures.
  • Respond to inbound calls from customers and vendors.
  • Place outbound calls to customer or responsible party and provide accurate information so they can make an informed decision regarding their alarm.
  • Provide top quality customer service over the telephone.
  • Assist customers with their accounts by updating information.

What You'll Need:

  • High School Diploma or equivalent
  • Customer Service Experience
  • Dispatch Experience - Preferred
  • Phone Etiquette
  • Communication Skills
  • Computer Literacy and Navigation

What You'll Get:

We offer a “Total Rewards”package including:

    • Opportunity to increase wage with DOD certification.
    • Competitive compensation with incentive eligibility.
    • Medical, dental and vision coverage
    • Company paid life and AD&D insurance.
    • Company paid short- and long-term disability.
    • Voluntary benefit products
    • 401k retirement savings plan
    • Flexible Spending Account
    • Paid time off
    • Tuition reimbursement
    • Employee Assistance Program (EAP)

    About Us:

    We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

    Our Values:

    • Win as a team.
    • Do the right thing.
    • Make a difference every day.
    • Get it done.
    • Think big.

    If you share these ideas, we’d love to hear from you!

    This position is not accessible by public transportation.

    Vector Security is a Drug-Free Workplace

    Vector Security is an Equal Opportunity Employer

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

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