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Vector Customer Service Jobs (NOW HIRING)

Vector Talent Solutions

Customer Service

Canton, MA

$20 - $22/hr

Customer Service Associate Vector Talent Solutions is a veteran-owned workforce solutions firm dedicated to helping organizations identify, attract, and hire top talent. We are currently seeking a ...

Vector Security

Data Support Representative

Gainesville, VA · On-site +1

$16.75 - $21.50/hr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Imperial Textile

Customer Service Graphics

Buffalo, NY · On-site

$15.50 - $21/hr

Experience with Vector artwork * Previous customer service experience in an office setting * Above average attention to detail is required * The ability to work in fast-paced, deadline-oriented ...

Imperial Textile

Customer Service Graphics

Buffalo, NY · On-site

$15.50 - $21/hr

Experience with Vector artwork * Previous customer service experience in an office setting * Above average attention to detail is required * The ability to work in fast-paced, deadline-oriented ...

Vector Talent Solutions

Customer Service

Canton, MA · On-site

$20 - $22/hr

Customer Service Associate Position Overview We are seeking a Customer Service Associate to join a collaborative manufacturing organization in Canton, MA . In this role, you will serve as a key point ...

Vector Security

Manager, Service Projects

Gainesville, VA · On-site +1

$89K/yr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security

Manager, Service Projects

PA · Remote

$89K/yr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security, Inc.

Manager, Service Projects

PA · On-site +1

$89K/yr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

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Vector Customer Service information

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How much do vector customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for vector customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Vector Customer Service representative?

Vector Customer Service representatives are professionals who work for Vector Marketing, the sales arm of Cutco Cutlery, or related companies. Their primary responsibilities include assisting customers with product inquiries, processing orders, handling returns or exchanges, and ensuring customer satisfaction. They often interact with customers via phone, email, or online chat and may also provide information about promotions or new products. Excellent communication and problem-solving skills are essential for this role. Working as a Vector Customer Service representative can provide valuable experience in sales, customer relations, and product knowledge.

What are the key skills and qualifications needed to thrive as a Vector Customer Service representative?

To thrive as a Vector Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in phone and email systems are typically required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills are crucial for ensuring customer satisfaction, repeat business, and maintaining the company's reputation.

What are some typical challenges faced by Vector Customer Service representatives, and how can they be effectively managed?

Vector Customer Service representatives often manage a high volume of incoming inquiries, which can range from product information requests to resolving order issues. A common challenge is handling difficult or dissatisfied customers while maintaining professionalism and empathy. To manage these situations effectively, representatives are trained in active listening, clear communication, and problem-solving techniques. Additionally, working closely with team members and supervisors ensures quick escalation of complex cases and fosters a supportive environment for continuous learning and improvement.

What is the difference between Vector Customer Service vs Call Center Representative?

AspectVector Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct interaction with customersCall centers; inbound/outbound calls
Industry UsageTelecommunications, retail, service providersTelecommunications, customer support centers
Common Search IntentCustomer service roles at VectorCustomer service roles in call centers

Vector Customer Service and Call Center Representative roles share similar credentials and work environments, often involving direct customer interaction in telecommunications or retail sectors. However, Vector Customer Service typically refers to specific roles within the Vector company, while Call Center Representatives work across various organizations. Both roles focus on resolving customer issues, but the context and employer differ.

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What cities are hiring for Vector Customer Service jobs?

Cities with the most Vector Customer Service job openings:

What states have the most Vector Customer Service jobs?

States with the most job openings for Vector Customer Service jobs include:

What job categories do people searching Vector Customer Service jobs look for?

The top searched job categories for Vector Customer Service jobs are:

Vector Customer Service jobs near you
Infographic showing various Vector Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service

Vector Talent Solutions

Canton, MA

$20 - $22/hr

Full-time

Re-posted 11 days ago

Job description

Job Title: Customer Service Associate 

Vector Talent Solutions is a veteran-owned workforce solutions firm dedicated to helping organizations identify, attract, and hire top talent. We are currently seeking a Customer Service Assocaite for a client within the Manufacturing industry.

Position Overview:

We are seeking a Customer Service Associate to join a collaborative manufacturing organization in Canton, MA. In this role, you will serve as a key point of contact for customers by processing orders, resolving inquiries, coordinating with internal teams, and ensuring an exceptional customer experience. This is an excellent opportunity for a detail-oriented professional who enjoys working in a fast-paced environment and building strong customer relationships.

Responsibilities:

  • Process customer orders accurately and efficiently while ensuring timely order entry and follow-up.
  • Respond to customer inquiries via phone, email, and other communication channels regarding order status, pricing, product availability, and order expedites.
  • Process Return Material Authorizations (RMAs), credit requests, and maintain accurate customer account information.
  • Follow up on customer quotes and enter new customer information into the company system.
  • Collaborate with Sales, Applications Engineering, Purchasing, and Distribution teams to ensure on-time order fulfillment and customer satisfaction.
  • Maintain a high level of customer service by resolving issues promptly and professionally.
  • Support additional administrative projects and departmental initiatives as needed.

Qualifications:

  • High school diploma or GED required.
  • Previous customer service, order entry, or data entry experience required.
  • Strong written and verbal communication skills with a customer-focused approach.
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines.
  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint, and the ability to learn new computer systems.
  • Strong attention to detail and ability to accurately process customer information.
  • Ability to work collaboratively in a team environment while delivering exceptional customer service.

Shift: 8am-4:30pm Monday - Friday

Compensation: $20-$22 Hourly

If you believe your background aligns with this opportunity, we encourage you to apply. If you or someone in your network could be a great fit, feel free to message me directly or email me at kmoore@vtstalent.com.

We are an Equal Opportunity Employer, including disability and protected veteran status.