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Vector Customer Service Jobs (NOW HIRING)

Vector Construction

Foreman

Cedar Rapids, IA

... customers' specialty contracting needs. Vector Construction, aStructural Group Company, integrates technology-driven, engineered solutions into its industry-leading contracting services. Vector ...

Vector Construction

Foreman

Decatur, IL · On-site

... customers' specialty contracting needs. Vector Construction, a Structural Group Company, integrates technology-driven, engineered solutions into its industry-leading contracting services. Vector ...

Vector Construction

Foreman

Decatur, IL

... customers' specialty contracting needs. Vector Construction, aStructural Group Company, integrates technology-driven, engineered solutions into its industry-leading contracting services. Vector ...

Vector Construction

Foreman

Decatur, IL · On-site

... customers' specialty contracting needs. Vector Construction, aStructural Group Company, integrates technology-driven, engineered solutions into its industry-leading contracting services. Vector ...

Vector Construction

Foreman

Decatur, IL · On-site

... customers' specialty contracting needs. Vector Construction, a Structural Group Company, integrates technology-driven, engineered solutions into its industry-leading contracting services. Vector ...

Vector Construction

Superintendent

Cedar Rapids, IA

Vector Construction's capabilities include specialty design-build services for new and existing ... customers' specialty contracting needs. Vector Construction is proud of a company culture that ...

Vector Construction

Foreman

Decatur, IL · On-site

... customers' specialty contracting needs. Vector Construction, a Structural Group Company, integrates technology-driven, engineered solutions into its industry-leading contracting services. Vector ...

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All JobsVector Customer Service Jobs

Vector Customer Service information

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$9

$18

$26

How much do vector customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for vector customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vector Customer Service Representative, and why are they important?

To thrive as a Vector Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in phone and email systems are typically required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills are crucial for ensuring customer satisfaction, repeat business, and maintaining the company's reputation.

What are some typical challenges faced by Vector Customer Service representatives, and how can they be effectively managed?

Vector Customer Service representatives often manage a high volume of incoming inquiries, which can range from product information requests to resolving order issues. A common challenge is handling difficult or dissatisfied customers while maintaining professionalism and empathy. To manage these situations effectively, representatives are trained in active listening, clear communication, and problem-solving techniques. Additionally, working closely with team members and supervisors ensures quick escalation of complex cases and fosters a supportive environment for continuous learning and improvement.

What is the difference between Vector Customer Service vs Call Center Representative?

AspectVector Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct interaction with customersCall centers; inbound/outbound calls
Industry UsageTelecommunications, retail, service providersTelecommunications, customer support centers
Common Search IntentCustomer service roles at VectorCustomer service roles in call centers

Vector Customer Service and Call Center Representative roles share similar credentials and work environments, often involving direct customer interaction in telecommunications or retail sectors. However, Vector Customer Service typically refers to specific roles within the Vector company, while Call Center Representatives work across various organizations. Both roles focus on resolving customer issues, but the context and employer differ.

What are Vector Customer Service representatives?

Vector Customer Service representatives are professionals who work for Vector Marketing, the sales arm of Cutco Cutlery, or related companies. Their primary responsibilities include assisting customers with product inquiries, processing orders, handling returns or exchanges, and ensuring customer satisfaction. They often interact with customers via phone, email, or online chat and may also provide information about promotions or new products. Excellent communication and problem-solving skills are essential for this role. Working as a Vector Customer Service representative can provide valuable experience in sales, customer relations, and product knowledge.
More about Vector Customer Service jobs
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Vector Customer Service jobs near you
Infographic showing various Vector Customer Service job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Home Technology Sales Representative

Home Technology Sales Representative

Vector Security

Chesapeake, VA

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Vector Security rating

7.9

Company rating: 7.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

14th of 100 rated security

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Home Technology Sales Representative!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location:  Virginia Beach, VA 

Summary:

As a Home Technology Sales Representative, you will be responsible for prospecting, presenting products and services to homeowners, builders, and small commercial owners.  Responsible for selling to customers and growing their assigned market.  Sales reps will ensure proper documentation for sales agreements and proposals, existing customer engagement, and continuous communication with management. Sales reps are responsible for meeting established quotas/sales performance targets.

What You’ll Do:

  • Responsible for selling Vector’s residential solutions and achieving sales orders, RMR and unit targets.  
  • Generates sales opportunities through cold calling, community involvement, creating community partners, and engaging exiting customers.
  • Actively works assigned leads, documents the status, and maintains a high closing percentage.
  • Maintains in-depth product knowledge via ongoing training and required certifications.
  • Educate customers about Vector Security products and services.
  • Upholds relationships with clients to ensure they remain satisfied, that their questions are answered, and that their needs are met throughout the life of the customer.
  • Identifies ways to market products to new consumers, including identifying new target market segments/opportunities. 

What You’ll Need:

  • Bachelor's Degree - preferred, High School Degree - required.
  • Prospecting Skills:  
    • In order to expand residential business, it is important that residential sales reps be able to build new relationships and generate new business for the company. 
  • Selling/Customer Service Experience - preferred.
    • Sales reps needs to be able to interact with potential customers and demonstrate the value of Vector’s products.   
    • Demonstrated success in previous sales positions.    
  • Closing Skills: 
    • Must be able to close sales at a rate deemed acceptable by management to meet performance levels.  
    • Must be able to overcome objections and have strong negotiation skills.
  • Valid Driver’s License with acceptable driving record - required. 

What You’ll Get:

We offer a "Total Rewards” package including:

  • Competitive compensation with incentive eligibility. Income Potential for this position: $60k to $80k for the first years and then "The Sky Is The Limit"! 
  • Vehicle Allowance
  • Company Paid Cell Phone
  • Competitive compensation with incentive eligibility
  • Medical, dental and vision coverage
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products
  • 401k retirement savings plan
  • Flexible Spending Account
  • Paid time off
  • Tuition reimbursement
  • Employee Assistance Program (EAP)

    About Us:

    We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

    Our Values: 

    • Win as a team.
    • Do the right thing.
    • Make a difference every day.
    • Get it done.
    • Think big.

    If you share these ideas, we’d love to hear from you!

    Vector Security is a Drug-Free Workplace

    Vector Security is an Equal Opportunity Employer

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

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