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Utilization Manager Jobs in Utah (NOW HIRING)

Imh

Manager Utilization and Care Management

Murray, UT · On-site +1

$44.99 - $69.44/hr

The Clinical Manager at Select Health leads and supervises a team of Utilization Review and Care Management clinicians within an insurance and managed care environment. This role ensures delivery of ...

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Utilization Manager information

See Utah salary details

$35.5K

$82.9K

$152.5K

How much do utilization manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for utilization manager in Utah is $82,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $99,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a utilization manager?

To thrive as a Utilization Manager, you need a solid background in healthcare management, case review, and knowledge of insurance regulations, often supported by a degree in nursing, healthcare administration, or a related field. Familiarity with utilization management software, electronic health records (EHRs), and certification such as Certified Case Manager (CCM) are typically required. Strong analytical thinking, communication, and negotiation skills help Utilization Managers effectively coordinate care and collaborate with providers. These skills ensure appropriate resource use, regulatory compliance, and optimal patient outcomes within healthcare organizations.

What are some common challenges faced by utilization managers, and how can they be addressed?

Utilization Managers often face challenges such as balancing cost containment with patient care quality, navigating complex insurance policies, and managing high caseloads. To address these, effective communication with healthcare providers and payers is essential, as is staying current with regulatory requirements and best practices. Building strong relationships within interdisciplinary teams and leveraging data analytics tools can also help Utilization Managers make informed decisions and improve workflow efficiency.

What is a utilization manager?

A utilization manager works in the insurance industry to analyze health care needs in medical cases and determine further patient care. In this career, your job duties include conducting interviews to determine what services you register for and cutting down on unnecessary costs. You may review medical records and compile documentation to improve care and report your findings. Skills in management, customer service, and health care services are vital in this career. Job experience in nursing is a benefit when applying for utilization manager positions. Additional qualifications include a bachelor’s degree and medical case management certificate.

What is the difference between Utilization Manager vs Utilization Coordinator?

AspectUtilization ManagerUtilization Coordinator
CertificationsOften requires healthcare or case management certificationsMay have similar certifications but less emphasis on management
Work EnvironmentTypically in healthcare organizations, overseeing utilization review processesSupports daily operations, assisting with case documentation and scheduling
Employer & Industry UsageCommon in healthcare, insurance, and managed care companiesFound in similar settings, often working under Utilization Managers

In summary, a Utilization Manager generally has broader responsibilities, overseeing utilization review and resource allocation, while a Utilization Coordinator focuses on supporting daily tasks and documentation. Both roles are integral in healthcare settings but differ in scope and level of responsibility.

More about Utilization Manager jobs
What are the most commonly searched types of Utilization jobs in Utah? The most popular types of Utilization jobs in Utah are:
What are popular job titles related to Utilization Manager jobs in Utah? For Utilization Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Utilization Manager jobs in Utah look for? The top searched job categories for Utilization Manager jobs in Utah are:
What cities in Utah are hiring for Utilization Manager jobs? Cities in Utah with the most Utilization Manager job openings:
What are popular job titles related to Utilization Manager jobs in UT? For Utilization Manager jobs in UT, the most frequently searched job titles are:
Utilization Manager jobs near you
Infographic showing various Utilization Manager job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $82,854 per year, or $39.8 per hour.

Customer Success Utilization Manager

Karl Storz GmbH & Co. KG

Salt Lake City, UT • On-site

$73K - $95K/yr

Other

Posted 8 days ago

Job description

Customer Success Utilization Manager

At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients' lives every day.

Job Function: Repair & Service Location: US Work Location (for field-based positions): Salt Lake City, UT, US Work Flexibility: Field-based Pay Range: $73,600 - $95,600 Job ID: 5334

From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room. As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

The Customer Success Utilization Manager (CSUM) is responsible for driving adoption, utilization, and long-term success of installed Operating Room and Video technologies within an assigned region. Serving as a subject matter expert and strategic advisor, the CSUM ensures effective post-installation onboarding, training, and optimization of hardware and software solutions. This role partners closely with customers and internal sales teams to maximize value, satisfaction, and growth. The CSUM reports to the Manager, Customer Success Utilization. This role is based in Salt Lake City, UT.

What You'll Do
  • Post-Installation Project Leadership
    • Lead regional post-installation execution for OR and Video Tower projects, ensuring on-time, successful go-live.
    • Manage post-installation plans, progress, documentation, and customer feedback.
    • Act as primary consultant to define and deliver customer-specific success outcomes following installation.
  • Utilization & Adoption Management
    • Analyze usage data and customer metrics to drive adoption and identify expansion opportunities.
    • Design and implement customized utilization, training, and adoption plans across hospital enterprises.
    • Conduct Quarterly Business Reviews with customer leadership to review performance, utilization, and growth opportunities.
  • Training & Education
    • Onboard and train physicians, clinicians, and staff across all sites of care.
    • Deliver customized, product-specific training and demonstrations of procedural applications.
    • Provide expertise on hardware, software, integrations, upgrades, and use cases.
  • Subject Matter Expertise
    • Serve as expert on video, integration, and OR1 room management solutions.
    • Understand operating room workflows and protocols to support effective deployment and use.
  • Customer Experience & Collaboration
    • Ensure a best-in-class onboarding and post-installation customer experience.
    • Build strong relationships with clinical, administrative, and materials management stakeholders.
    • Partner with sales and internal teams to align service delivery, growth, and account strategy.
    • Collect and report customer feedback to support continuous improvement.
What You Bring

2–3 years in OR sales, service, or technical roles; 1+ year of KARL STORZ video and integration service/support experience; or equivalent technical or operating room experience. Bachelor's degree with demonstrated technical aptitude, or equivalent combination of education and experience. Knowledge of OR and clinical workflows. Ability to design and execute customer-driven implementation and training plans. Experience demonstrating and driving software utilization. Travel up to 50–80% depending on account needs. Ability to work in hospital environments alongside sensitive equipment and patients; this is a safety-sensitive position requiring strict adherence to quality standards.

Strong leadership, communication, and organizational skills. Consultative mindset with intellectual curiosity and creativity. Proven ability to work cross-functionally in a matrixed environment. High ethical standards, adaptability, and comfort in fast-paced or ambiguous situations. Strong customer satisfaction track record.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

Ready to make an impact? Apply to be our next Customer Success Utilization Manager and help us build the future of MedTech together.

Apply