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Utility Billing Jobs in Indiana (NOW HIRING)

Hoosier Energy

Billing Analyst - Hybrid Remote

Bloomington, IN · On-site +1

$42K - $56K/yr

Preferred background with electric utilities, and hands-on working experience with meter data databases such as MV90, MV-WEB, MV-PBS, data collection, metering/communication systems and/or billing ...

Economy Linen and Towel Service, Inc.

Be Seen First

Utility Driver

Indianapolis, IN · On-site

$18 - $20/hr

Job Title: Utility Department: Drivers Reports To: Route Manager Position Summary We are seeking ... Basic math skills for order verification and billing accuracy. * Ability to lift and carry 50-75 ...

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Utility Billing information

See Indiana salary details

$13

$21

$37

How much do utility billing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for utility billing in Indiana is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.64 per hour, depending on experience, location, and employer.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the most commonly searched types of Utility Billing jobs in Indiana?

The most popular types of Utility Billing jobs in Indiana are:

What are popular job titles related to Utility Billing jobs in Indiana?

For Utility Billing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Utility Billing jobs in Indiana look for?

The top searched job categories for Utility Billing jobs in Indiana are:

Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Indiana as of September 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $45,610 per year, or $21.9 per hour.

Manager, Utility Billing

Indianapolis, IN • On-site

Simon Property Group, Inc.
Real Estate • 1 - 5K employees
Learn more about Simon Property Group, Inc.external

Full-time

Posted 10 days ago

Simon Property Group rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Job Location:
Corporate Indianapolis
PRIMARY PURPOSE:
This position manages and reviews the generation of information required to bill tenants in an accurate and timely manner for their fair share of utility and landlord provided services use, while maximizing the return to Simon Property Group, complying with legislative and regulatory rules governing the redistribution of utilities, and minimizing the number and financial impact or charge adjustments for tenants.
PRINCIPAL RESPONSIBILITIES:
General
  • Develops and manages relationships with internal contacts and key tenants with respect to tenant charges activities.
  • Develops and maintains analytical, statistical and financial reports and benchmarks to measure key performance indicators and prioritize tenant charges activities.
  • Manages and develops direct reports to meet goals and objectives.
  • Assigns review and approve adjustment related work to the Assistant Manager.
  • Reviews work quantity and quality for performance measurements.
  • General supervision and problem solving for Tenant billing Group.
  • Training of Utility Specialists in skills/tasks necessary to achieve goals.

Data Management
  • Manages the development and maintenance of utility rate libraries to calculate tenant electric, water and gas charges in accordance with lease language.
  • Manages the retrieval and validation of information from the metering, audit, and utility charges databases for the purposes of tenant energy charge estimation and calculation.
  • Ensures accuracy and manages maintenance of data necessary for calculation of required financial reporting.
  • Coordinates the planning and implementation of energy audits with the Manager, Metering, including budget recommendations.

Charge Calculations
  • Manages the analysis of metering information, audit data, and utility charges to establish property cost allocations between common area maintenance, energy redistribution, central plant services, and non-CAM charges.
  • Manages interactions with field operations, lease accounting and tenant coordination to estimate utility escrows for new tenants and calculate final charges for closings.
  • Manages the validation of tenant charge calculations by third parties.
  • Monitors and ensures that tenants are billed in a timely and accurate manner for their fair share of utility and landlord provided services use, while maximizing the return to Simon Property Group, complying with legislative and regulatory rules governing the redistribution of utilities, and minimizing the number and financial impact or charge adjustments for tenants.
  • Reviews and approves tenant/property adjustments, including Redistribution Analysis and Allocations.
  • Reviews margin recommendations for electricity. Approves margin recommendations for water/sewer and natural gas.

Operations
  • Manages Energy Services' assistance to the accounts receivable and lease accounting groups with respect to tenant inquiries.
  • Assists with resolution of accounts receivable energy disputes with national tenants.
  • Ensures the timely provision of information to the accounts receivable and lease accounting groups to help resolve tenant disputes of energy charges.

Systems
  • Represents Energy Billing as the subject matter expert on the processes for estimating, calculating and reconciling tenant charges.
  • Ensures that the update and maintenance of Simon's charge calculation system, including: rate libraries, meter databases, taxation tables, property information, tenant information, property allocation information, estimated usage tables and SIC tables is performed on a timely basis.

MINIMUM QUALIFICATIONS:
  • Bachelor's Degree in Business, Accounting, Finance or related discipline or equivalent experience.
  • Broad experience in the gas and electric regulated and deregulated markets.
  • 3 years hands-on experience with rate calculation engines, billing systems and/or transaction management systems.
  • Minimum of 3 years of supervisory experience.
  • Strong organizational and analytical skills, with a problem-solving mindset and attention to detail.
  • Self-starter with the ability to multi-task and achieve goals with minimal supervision.
  • Strong working knowledge of Word, Excel, Access and Lotus Notes.
  • Strong verbal and written communications skills.

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