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Utility Billing Jobs in Indiana (NOW HIRING)

American Suburban Utilities, Inc.

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Customer Service and Billing Assistant

West Lafayette, IN · On-site

$18 - $22/hr

American Suburban Utilities Location: West Lafayette, IN 47906 Job Summary In this role, you will ... Billing Administration: * * Assist in the preparation and distribution of monthly utility bills.

LHH US

Accounts Payable Clerk

Indianapolis, IN · On-site

$20 - $22/hr

Experience with utility billing and RealPage is highly preferred. Responsibilities * Process and review a high volume of invoices accurately and efficiently for an assigned portfolio. * Verify ...

LHH US

Accounts Payable Clerk

Indianapolis, IN · On-site

$20 - $22/hr

Experience with utility billing and RealPage is highly preferred. Responsibilities * Process and review a high volume of invoices accurately and efficiently for an assigned portfolio. * Verify ...

Jobtailor

Director Revenue Recovery

Merrillville, IN · On-site

$140 - $210/hr

... the utility's strategy to identify, recover, and prevent revenue losses associated with unpaid customer accounts, billing inaccuracies, energy theft, metering discrepancies, and process ...

Economy Linen and Towel Service, Inc.

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Utility Driver

Indianapolis, IN · On-site

$18 - $20/hr

Job Title: Utility Department: Drivers Reports To: Route Manager Position Summary We are seeking ... Basic math skills for order verification and billing accuracy. * Ability to lift and carry 50-75 ...

The Scion Group

Assistant Community Manager

Bloomington, IN · On-site

$17.50 - $21.25/hr

Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting. * Ensures move-in, room assignments, transfer and move-out processes ...

The Scion Group

Assistant Community Manager

South Bend, IN · On-site

$18.50 - $22.50/hr

Manage all resident accounts and utility billing, coordinate accounts receivables and maintain regular auditing and documenting. Facilities & Capital * Responsible for a safe and sanitary community ...

CLS Living

Assistant General Manager

Bloomington, IN · On-site

$22 - $25/hr

Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting. Facilities: * Responsible for a safe experience for employees ...

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All JobsUtility Billing JobsUtility Billing Jobs in Indiana

Utility Billing information

See Indiana salary details

$13

$21

$37

How much do utility billing jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for utility billing in Indiana is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for a utility billing professional?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What are the typical daily responsibilities of a utility billing professional?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is a utility billing?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the most commonly searched types of Utility Billing jobs in Indiana?

The most popular types of Utility Billing jobs in Indiana are:

What are popular job titles related to Utility Billing jobs in Indiana?

For Utility Billing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Utility Billing jobs in Indiana look for?

The top searched job categories for Utility Billing jobs in Indiana are:

Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,610 per year, or $21.9 per hour.

Customer Service and Billing Assistant

American Suburban Utilities, Inc.

West Lafayette, IN • On-site

$18 - $22/hr

Full-time

Retirement, PTO

Posted 10 days ago

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Job description

We are seeking a detail-oriented Customer Service and Billing Assistant to join our team!

Company: American Suburban Utilities

Location: West Lafayette, IN 47906

Job Summary

In this role, you will help with the organization and running of daily office operations. We are a small, close knit, family-owned business and you will work with the owner at times. The ideal candidate will be a hard-working individual that can manage a variety of tasks and work diligently to solve those tasks. You need to be comfortable working with others in an office environment. Attention to detail and discretion, as well as, incorporating new and effective ways to achieve better results are needed. Your primary focus will be providing customer support and maintaining data entry records.

Key Responsibilities

  • Billing Administration:
    • Assist in the preparation and distribution of monthly utility bills.
    • Process move-ins and move-outs, ensuring final bills are generated correctly for departing residents.
  • Customer Support:
    • Handle customer interactions in person and on the phone which could include bill amounts, usage discrepancies, and payment history.
    • Post customer payments daily and assist with billing procedures.
    • Resolve disputes or billing errors in a timely manner.
    • Sort and distribute communications in a timely manner.
    • Prepare outgoing mail and packages.
    • Resolve office equipment related malfunctions and respond to requests or issues.
    • Coordinate with other departments to ensure compliance with established policies.
    • Maintain trusting relationships with suppliers, customers and colleagues.
  • Payment Processing:
    • Receive and post payments to customer accounts.
    • Manage delinquent accounts, including sending late notices and setting up payment plans according to company policy.
    • Assist customers with setting up online portals and auto-pay features.
  • Administrative Support:
    • Maintain organized digital and physical files for multiple properties.
    • Update customer databases.
    • Prepare basic monthly reports for staff regarding collection status and utility consumption.

Required Skills & Qualifications

  • Experience: Must have experience in customer service, billing, or accounts receivable (experience in utility billing is a bonus).
  • Communication: Exceptional verbal and written communication skills; ability to remain calm and helpful when dealing with frustrated callers.
  • Technical Skills: Proficiency in Microsoft Office (specifically Excel and Word for data entry and basic formulas).
  • Attention to Detail: High level of accuracy in data entry and the ability to find mistakes.
  • Problem Solving: Ability to research account histories and identify the root cause of billing issues and be detail oriented.

Preferred Qualifications

  • High school diploma required.
  • Knowledge of billing software is not required but helpful.
  • Punctual with strong attendance history.
  • Familiarity with office machines (e.g. printer, fax, etc.)
  • Good organizational, time management and multitasking skills with the ability to prioritize.

Company Description

American Suburban Utilities proudly serves residential and commercial customers in Wabash and Tippecanoe Townships and surrounding areas. Our team is dedicated to providing reliable wastewater service and maintaining the infrastructure that supports local growth and environmental protection.