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Utility Billing Jobs in Indiana (NOW HIRING)

LHH US

Accounts Payable Clerk

Indianapolis, IN

$20 - $22/hr

Experience with utility billing and RealPage is highly preferred. Responsibilities * Process and review a high volume of invoices accurately and efficiently for an assigned portfolio. * Verify ...

LHH US

Accounts Payable Clerk

Indianapolis, IN

$20 - $22/hr

Experience with utility billing and RealPage is highly preferred. Responsibilities * Process and review a high volume of invoices accurately and efficiently for an assigned portfolio. * Verify ...

Hoosier Energy

Billing Analyst - Hybrid Remote

Bloomington, IN · On-site +1

$42K - $56K/yr

Preferred background with electric utilities, and hands-on working experience with meter data databases such as MV90, MV-WEB, MV-PBS, data collection, metering/communication systems and/or billing ...

NiSource

Director Revenue Recovery

Merrillville, IN · On-site

Strong understanding of utility billing, metering, collections, credit policies, and customer operations. * Knowledge of revenue assurance, fraud detection, and energy theft investigation practices.

Economy Linen and Towel Service, Inc.

Be Seen First

Utility Driver

Indianapolis, IN · On-site

$20/hr

In this role, you will start as a full-time fill-in utility driver covering open and vacation ... Basic math skills for order verification and billing accuracy. * Must 25 years or older Physical ...

PinnaclePartners

Utility Designer

Indianapolis, IN · On-site

$60K - $75K/yr

... and bills of materials from engineer sketches, markups, and verbal direction Develop substation layouts, section cuts, grounding systems, lightning protection designs, and other utility ...

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All JobsUtility Billing JobsUtility Billing Jobs in Indiana

Utility Billing information

See Indiana salary details

$13

$21

$37

How much do utility billing jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for utility billing in Indiana is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.64 per hour, depending on experience, location, and employer.

What jobs will no longer exist in 2030?

Utility billing jobs are expected to decline as automation and digital technologies, such as online billing systems and smart meters, reduce the need for manual processing. Roles involving manual data entry or paper-based billing are likely to be phased out, replaced by software and AI-driven solutions that improve efficiency and accuracy.

Is being a billing specialist a difficult job?

Being a billing specialist involves managing billing processes, verifying data accuracy, and using billing software, which requires attention to detail and organizational skills. The job can be routine and may involve handling high volumes of transactions, but it generally does not require advanced technical skills or extensive physical effort.

What are the key skills and qualifications needed to thrive in the Utility Billing position, and why are they important?

To thrive in Utility Billing, strong numerical accuracy, attention to detail, and familiarity with accounting principles or billing processes are typically required, along with at least a high school diploma. Proficiency with utility billing software (such as Munis, Springbrook, or Tyler Technologies), spreadsheets, and general office applications is essential. Excellent customer service, problem-solving, and communication skills are important soft skills that help manage inquiries and resolve billing disputes effectively. These skills are vital because they ensure accurate billing, maintain positive customer relationships, and support efficient operational workflows.

What jobs pay $500,000 a year in the US?

In the utility billing field, high-paying roles such as utility company executives or senior financial managers can reach or exceed $500,000 annually, especially with experience, bonuses, and benefits. These positions typically require advanced management skills, industry knowledge, and often a background in finance or operations. Most roles in utility billing at this level are part of executive leadership or specialized consulting, rather than entry-level positions.

What are some typical daily responsibilities of someone working in Utility Billing?

A Utility Billing professional is responsible for preparing and processing customer utility bills, entering and verifying meter readings, handling account inquiries, and investigating discrepancies in billing. In addition, they may assist customers in person, by phone, or via email to answer questions, set up new accounts, or address payment issues. The role often involves collaborating with field technicians, finance, and customer service teams to ensure data accuracy and timely responses. This variety makes each day engaging and provides the opportunity to develop a broad range of skills in both technical and customer-facing aspects.

What is utility billing?

Utility billing is the process of calculating and invoicing customers for their usage of utilities such as water, gas, or electricity. Utility billing specialists typically review meter readings, apply rates, and ensure accurate billing through billing software. Attention to detail and knowledge of billing systems are important skills in this role.

What is a Utility Billing job?

A Utility Billing job involves managing the billing process for utilities such as water, electricity, or gas. Responsibilities typically include generating and processing customer invoices, handling payments, addressing billing inquiries, and maintaining accurate account records. This role requires attention to detail, strong customer service skills, and familiarity with billing software. Utility Billing professionals ensure timely and accurate billing to help maintain financial stability for utility providers.

What are the most commonly searched types of Utility Billing jobs in Indiana? The most popular types of Utility Billing jobs in Indiana are:
What are popular job titles related to Utility Billing jobs in Indiana? For Utility Billing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Utility Billing jobs in Indiana look for? The top searched job categories for Utility Billing jobs in Indiana are:
Utility Billing jobs near you
Infographic showing various Utility Billing job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,610 per year, or $21.9 per hour.
Utility Billing Systems Specialist

Utility Billing Systems Specialist

City of South Bend

South Bend, IN • On-site

$19 - $25.50/hr

Full-time

Posted 25 days ago

Job description

Job Summary:
The City of South Bend is seeking a Utility Billing Systems Specialist to support the Director of Billing and Collections. This role involves managing and maintaining systems associated with the Municipal Utility Business Office, ensuring functionality and providing technical support for various billing and customer service systems.
Responsibilities:
• Manages and maintains the systems involved with utility billing, customer service, meter reading, and service records.
• Acts as an administrator on multiple systems by managing and monitoring data permissions, access and usage.
• Maintains utility billing rates.
• Runs billing program daily to coordinate the preparation of data and records for customer computer-generated billing and applicable late notices.
• Ensures timely printing of bills and notices. Interacts with third-party print/mail vendor as required during the billing process.
• Assists with research and resolution of billing irregularities.
• Interacts with third-party solution providers during periods of implementation, training, and troubleshooting during normal operation.
• Interacts with employees and provide technical support related to new user, security and permission portions of the system.
• Creates and maintains customer reports to meet Division needs.
• Ensures continuity of critical utility billing systems by testing and making appropriate configuration changes and works with staff to support the efficient use of technology within the Division.
• Serves as a project liaison with third-party technology vendors to resolve issues and ensure standards are met.
• Works with solution providers to perform upgrades.
• Manages and maintains the computer systems and software for the mobile workforce.
• Troubleshoots and repairs operating systems and application software as required.
• Trains Division personnel in the proper use of information systems.
• May act as division liaison with other City departments regarding utility office computer matters.
• Manages projects and performs other duties as determined by the Director.
Qualifications:
Required:
• Extensive experience and technical knowledge of database management.
• Demonstrated experience in using business analytics tools such as Cognos, Tableau, Power BI or other. Experience to include extracting data from multiple sources, cleaning, aggregating and reporting.
• Experience managing technology projects on an enterprise scale.
• Proficiency with SQL.
• Must interact with coworkers and the public with tact and diplomacy.
• Meticulous attention to detail in ensuring accuracy and integrity in data and reporting.
• Resilience and adaptability in a fast paced, deadline driven environment.
• Strong verbal and written communication skills.
• Valid driver’s license required.
• Pre-Employment Drug Screen
• Nationwide Background Check
Preferred:
• A four-year college degree in information systems or related field is preferred.
• At least four years’ work experience in a similar position is preferred.
• Other combinations of education and experience may be considered based on the candidate’s individual skills and experience.
Company:
City of South Bend provides public safety, utilities, infrastructure, and community services. Founded in 1865, the company is headquartered in South Bend, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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