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User Experience Researcher Jobs (NOW HIRING)

UX Researcher

Dallas, TX · On-site

$50 - $52/hr

As a UX Researcher, you will be part of the User Experience Strategy & Research (UXSR) team supporting various product areas within the Commercial Banking division. The ideal candidate will ...

UX Researcher

Chicago, IL · On-site

$90K/yr

The UX Researcher is responsible for understanding and evaluating customer behaviors, user needs, workflow pain points, design concepts, and the usability of existing and future GTI solutions. This ...

New

The UX Researcher is responsible for understanding and evaluating customer behaviors, user needs, workflow pain points, design concepts, and the usability of existing and future GTI solutions. This ...

New

Everforth ECS is seeking a UX Researcher to work in the National Capital Region covering the Pentagon, Falls Church, and Fairfax . Please Note: This position is contingent upon contract award. The ...

Now Brewing - UX Researcher, Digital UX & Design! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition ...

The UX Researcher is responsible for understanding and evaluating customer behaviors, user needs, workflow pain points, design concepts, and the usability of existing and future GTI solutions. This ...

New

Now Brewing - UX Researcher, Digital UX & Design! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition ...

The UX Researcher is responsible for understanding and evaluating customer behaviors, user needs, workflow pain points, design concepts, and the usability of existing and future GTI solutions. This ...

New

The UX Researcher is responsible for understanding and evaluating customer behaviors, user needs, workflow pain points, design concepts, and the usability of existing and future GTI solutions. This ...

New

UX Researcher

High Point, NC · On-site

$90K/yr

The UX Researcher is responsible for understanding and evaluating customer behaviors, user needs, workflow pain points, design concepts, and the usability of existing and future GTI solutions. This ...

New

As an UX Researcher you will be a part of an Agile team to build healthcare applications and implement new features while adhering to the best coding development standards. Key Responsibilities: · ...

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our ...

UX Researcher

Boston, MA · On-site

$80/hr

As a User Experience (UX) Research Contractor on the Experience Research team, candidates will be responsible for independently scoping and executing custom research across digital assets at client ...

UX Researcher

Manhattan, NY · On-site

$80 - $85/hr

Immediate need for a talented UX Researcher . This is a 06+ Months Contract opportunity with long-term potential and is located in NYC (and surrounding areas), Charlotte, San Antonio, DC, Irvine ...

UX Researcher

Redmond, WA · On-site

$45 - $67/hr

Job Title: UX Researcher Location: Redmond, WA (onsite) Duration: 12-months + extensions Pay Range: $45-$67/hr ABOUT THIS FEATURED OPPORTUNITY We are seeking an experienced UX Researcher with deep ...

What we need We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our ...

Ux Researcher

Morrisville, NC · Hybrid

$68 - $75/hr

The UX Researcher will play a key role in shaping this transformation by delivering clear, actionable insights that inform product and design decisions in real time. This role leans heavily into ...

Ux Researcher

Morrisville, NC · Hybrid

$68 - $75/hr

The UX Researcher will play a key role in shaping this transformation by delivering clear, actionable insights that inform product and design decisions in real time. This role leans heavily into ...

We are seeking a versatile and pragmatic UX Researcher to support the development of digital health products by translating user behavior, research findings, and product analytics into actionable ...

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User Experience Researcher information

See salary details

$30K

$113.1K

$164.5K

How much do user experience researcher jobs pay per year?

As of Jul 3, 2026, the average yearly pay for user experience researcher in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a User Experience Researcher, and why are they important?

To thrive as a User Experience Researcher, you need a strong understanding of research methodologies, human-centered design principles, and often a background in psychology, HCI, or a related field. Familiarity with tools such as usability testing platforms, survey software, and data analysis tools like SPSS or Excel is typically required. Excellent communication, empathy, and analytical thinking help researchers connect with users and translate findings into actionable insights. These skills are crucial for creating user-friendly products that meet real user needs and drive business success.

What is the difference between User Experience Researcher vs UX Designer?

AspectUser Experience ResearcherUX Designer
Primary FocusGathering user insights, conducting research, understanding user needsDesigning user interfaces, creating wireframes, developing visual layouts
Skills & CredentialsResearch methods, data analysis, user interviews, surveysDesign tools, prototyping, visual design, user flows
Work EnvironmentResearch teams, usability labs, user testing sessionsDesign teams, collaboration with developers and product managers
GoalsIdentify user needs, inform design decisions, improve user satisfactionCreate engaging, intuitive interfaces that meet user needs

While both roles focus on enhancing user experience, the User Experience Researcher primarily conducts research to gather insights about users, whereas the UX Designer focuses on creating the visual and interactive aspects of products. Both roles often collaborate closely to ensure the final product aligns with user needs and expectations.

What is the salary of an UX researcher?

The salary of a User Experience Researcher typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Entry-level roles may start lower, while experienced researchers or those in senior positions can earn higher salaries, often with additional benefits and bonuses.

What does a UX researcher do?

A UX researcher studies how users interact with products or services to identify their needs, preferences, and pain points. They use methods like interviews, surveys, and usability testing to gather data, which helps design teams improve user experience and product effectiveness.

What are User Experience Researchers?

User Experience (UX) Researchers are professionals who study how users interact with products, services, or systems to understand their needs, behaviors, and challenges. They use a variety of qualitative and quantitative research methods, such as interviews, usability tests, and surveys, to gather insights about users. The findings from their research help design teams create more effective, user-friendly products. UX Researchers play a crucial role in ensuring that products meet user needs and provide a positive experience. Their work often involves close collaboration with designers, developers, and product managers.

What Does a User Experience Researcher Do?

A user experience researcher works in various industries to understand the interaction between a product or service and the targeted audience. In this position, your duties are to research user behavior, identify customers’ needs, and provide an analysis to improve the user experience (UX). You may use surveys, interviews, and other methods to test audience interaction and gather information. You then develop reports on how to improve a product or service to make it more user-friendly. Your responsibilities are to help a company understand what motivates consumers to choose a specific item or service and how to market these goods in a way that will increase sales.

Is AI replacing UX research?

AI tools are increasingly used to assist UX researchers by analyzing large data sets and identifying patterns, but they do not replace the need for human insight, empathy, and contextual understanding. UX research relies on qualitative methods like user interviews and usability testing that require human judgment, which AI cannot fully replicate. Therefore, AI serves as a complement rather than a replacement for UX researchers' skills and expertise.

Is it hard to find a job as an UX researcher?

Finding a job as a UX researcher can be competitive, but demand for user experience professionals is growing as companies prioritize user-centered design. Strong skills in research methods, data analysis, and familiarity with tools like usability testing and wireframing can improve job prospects, often requiring a portfolio or relevant certifications.

How do User Experience Researchers typically collaborate with designers and product managers throughout a product development cycle?

User Experience Researchers work closely with designers and product managers from the early ideation phase through to product launch. They conduct user studies to identify pain points and needs, then share actionable insights with the design team to inform wireframes and prototypes. Throughout development, they facilitate communication between stakeholders by presenting findings, leading workshops, and ensuring user feedback is integrated into product decisions. This cross-functional partnership helps create user-centric solutions and fosters continuous improvement.
What cities are hiring for User Experience Researcher jobs? Cities with the most User Experience Researcher job openings:
What are the most commonly searched types of User Experience Researcher jobs? The most popular types of User Experience Researcher jobs are:
Who are the top companies hiring for User Experience Researcher jobs? The top employers for User Experience Researcher jobs are:
What states have the most User Experience Researcher jobs? States with the most job openings for User Experience Researcher jobs include:
What are popular job titles related to User Experience Researcher jobs? For User Experience Researcher jobs, the most frequently searched job titles are:
User Experience Researcher

User Experience Researcher

Delta Air Lines, Inc.

Atlanta, GA • Hybrid

Other

Posted 15 days ago


Delta Air Lines rating

8.0

Company rating: 8.0 out of 10

Based on 315 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines


Job description

At Delta, our Digital Experience Team is the driving force behind shaping cohesive and impactful digital 
journeys. We are committed to human-centered design to address the dynamic needs of today's users 
while advancing future possibilities. Our approach involves transitioning from individual skill teams to 
collaborative Design and UX teams with a continued focus on design excellence that sets the bar for 
digital experiences and inspires product and teams at Delta. We are inviting top-tier talent to join us in 
this journey to drive the creation of exceptional digital experiences for our customers and employees.  

We are seeking a User Experience Researcher to join Delta's Digital Experience Design team. The role 
will oversee research initiatives that support digital product strategy, focusing on understanding the 
needs, attitudes, and behaviors of end users to enhance the overall user experience and drive 
engagement across Delta's digital products, including both employee and customer-facing channels.  

This person will be responsible for designing, executing and presenting mixed method user research 
insights and recommendations to the Digital Experience organization, internal, and external 
stakeholders. It is important that the candidate has a professional, confident, and polished demeanor; is 
outgoing, articulate and passionate about user research; and able to work well with large product 
teams. The person in this role should be able to present research findings and recommendations in a 
clear manner. 

This position is based in Atlanta and hybrid, requiring in-office work. 

Requires authorization to work in the United States.

Key responsibilities: 
Coordinate with UI/UX design, design agency, product, and other stakeholder teams to execute 
upon the strategy to drive a best-in-class digital user experience. 
Collaborate with internal and external stakeholders to define and prioritize user experience 
research objectives, develop user research plans. 
Design, conduct, moderate, and analyze user research studies, including but not limited to focus 
groups, in-depth interviews, surveys, navigation testing, eye tracking, lab-based and remote 
usability studies, heuristic evaluations, benchmark analyses, A/B testing, and online customer 
tracking and panels.  
Coordinate and execute multiple concurrent user research related projects, effectively 
managing competing priorities.  
Present research findings with clear, actionable implications, and communicate deep customer 
needs and design best practices to stakeholders and senior leadership across the organization.  
Ensure insights are synthesized into concise, actionable recommendations that tell the user's 
story. 
Create and maintain relationships with vendors, internal and external business contacts. 
Act as a subject matter expert for usability perspective within the team, evaluating new and 
existing experiences and applying known principles across these experiences.  
Follow how the industry is transforming, staying up to date on UX research best practices. 
Always looking for ways to improve the research and deliverables. 
Be the voice of our users providing recommendations to ensure we are creating data-driven 
user-centered digital experiences.

What Delta Air Lines employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US