The job of an entry-level user experience researcher is to develop user-friendly UX solutions for a company. They may interview users, use observation reports to understand more about the user experience, or use other analysis techniques. This is a research role that emphasizes web design concepts. An entry-level user experience researcher may also be asked to help develop new ways to gather information. UX commonly refers to website design and software, but it can also apply to product quality or customer service.