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User Experience Program Manager Jobs in Ohio (NOW HIRING)

Quantum Health

Senior UX Researcher

Dublin, OH · On-site

Collaborate with various teams including UX Design, Experience, Product Management, Technology and Marketing to gather requirements and understand organizational goals and objectives. * Create ...

Quantum Health

Senior UX Researcher

Dublin, OH · On-site +1

Collaborate with various teams including UX Design, Experience, Product Management, Technology and Marketing to gather requirements and understand organizational goals and objectives. * Create ...

SmartIPlace

UI/UX Developer[onsite]

Columbus, OH · On-site

UI/UX Developer (minimum 8 years of experience) 100% Onsite Role 1st round video interview 2nd ... with project managers, developers, and business analysts to brainstorm ideas, approaches, and ...

Monterey Technologies Inc

Sr. UX Designer

Dayton, OH · On-site

Independently manage complex tasks and collaborate with peers to achieve project objectives. * Lead ... a program. * Exceptional verbal and written communication skills, with the ability to convey ...

SmartIPlace

UI/UX Developer[Hybrid]

Columbus, OH · On-site

Position: UI-UX-Programmer 5 Location: Columbus, OH Visa: Any Visa except CPT, TN (PP number is ... T. supervisor, project managers, and development staff within an agile development environment ...

New

Transcend

Partner, Product and UX Lead

Continental, OH · On-site

$147K/yr

Transcend's Program Team Transcend's Program Team compiles and stewards the approaches, tools, and ... Product manage key products and tools * Experiment with emerging tools The examples below are meant ...

Deloitte

Lead, UX Product Designer

Dayton, OH · On-site

$106K - $140K/yr

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... You may also be eligible to participate in a discretionary annual incentive program, subject to the ...

Deloitte

Lead, UX Product Designer

Columbus, OH · On-site

$106K - $139K/yr

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... You may also be eligible to participate in a discretionary annual incentive program, subject to the ...

Deloitte

Lead, UX Product Designer

Cleveland, OH · On-site

$106K - $139K/yr

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... You may also be eligible to participate in a discretionary annual incentive program, subject to the ...

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User Experience Program Manager information

How does a User Experience Program Manager typically collaborate with design and engineering teams to ensure project success?

A User Experience Program Manager acts as a bridge between design, engineering, and other cross-functional teams, ensuring alignment on project goals, timelines, and deliverables. They facilitate communication, manage stakeholder expectations, and help prioritize features based on user research and business objectives. Regular check-ins, collaborative workshops, and clear documentation are common practices to maintain momentum and address challenges early. This role requires balancing user needs with technical feasibility, making effective collaboration essential for delivering high-quality user experiences.

How much does a user experience manager make?

A User Experience Program Manager typically earns between $90,000 and $150,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas can offer higher salaries, and additional compensation may include bonuses and stock options.

Is UX a dead field?

User Experience (UX) is an active and evolving field with strong demand for skilled professionals such as UX designers and program managers. As technology advances, UX continues to grow in importance across industries, requiring expertise in user research, design tools, and usability testing. The field remains vital for creating effective digital products and services.

What are the key skills and qualifications needed to thrive as a User Experience Program Manager, and why are they important?

To thrive as a User Experience Program Manager, you need a solid understanding of UX design principles, project management methodologies, and a background in design, human-computer interaction, or a related field. Familiarity with tools such as Jira, Asana, Figma, and UX research platforms, as well as certifications like PMP or Agile, are commonly required. Exceptional communication, stakeholder management, and leadership skills set outstanding candidates apart. These skills ensure seamless coordination between cross-functional teams, alignment of user needs with business goals, and successful delivery of impactful user experiences.

What is the difference between User Experience Program Manager vs User Experience Designer?

AspectUser Experience Program ManagerUser Experience Designer
CredentialsTypically requires a bachelor’s or master’s in UX, HCI, or related fields; certifications like PMP or UX certifications are commonUsually holds a degree in design, human-computer interaction, or related fields; certifications like NN/g or Adobe are beneficial
Work EnvironmentFocuses on managing multiple projects, coordinating teams, and aligning UX strategies across departmentsCenters on designing user interfaces, creating prototypes, and conducting user research
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with complex UX initiativesFound in design agencies, product teams, and companies emphasizing user-centered design

The User Experience Program Manager oversees multiple UX projects, coordinating teams and strategies, while the User Experience Designer focuses on creating and refining user interfaces and experiences. Both roles require UX knowledge but differ in scope and responsibilities.

What is an UX program manager?

A User Experience Program Manager oversees multiple UX projects and initiatives within an organization, coordinating teams to ensure user-centered design goals are met. They often manage timelines, resources, and stakeholder communication, and may use tools like project management software to track progress. Strong leadership, communication skills, and knowledge of UX principles are essential for this role.

What does a User Experience Program Manager do?

A User Experience (UX) Program Manager oversees projects and initiatives that improve the usability and satisfaction of digital products. They coordinate cross-functional teams—including designers, developers, and product managers—to ensure that user experience goals are met on time and within budget. Their responsibilities include setting project timelines, managing resources, and measuring the success of UX improvements. Ultimately, they serve as a bridge between stakeholders and UX teams to deliver products that delight users.

Is UI/UX still in demand in 2026?

User Experience Program Managers and related UI/UX roles are expected to remain in high demand through 2026 due to ongoing digital transformation and the need for user-centered design. Skills in prototyping tools, user research, and accessibility will continue to be valuable in the evolving tech landscape.
What are popular job titles related to User Experience Program Manager jobs in Ohio? For User Experience Program Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching User Experience Program Manager jobs in Ohio look for? The top searched job categories for User Experience Program Manager jobs in Ohio are:
What cities in Ohio are hiring for User Experience Program Manager jobs? Cities in Ohio with the most User Experience Program Manager job openings:
User Experience Program Manager jobs near you
Senior UX Researcher

Senior UX Researcher

Quantum Health

Dublin, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Quantum Health rating

6.7

Company rating: 6.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Description
Who we are
Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors®.
We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.
About the role
Healthcare is complicated and often a costly experience and we're here to help members navigate through their decisions every step of the way. Some call it advocacy, others a concierge. At Quantum, we support, guide, care, and Warrior®.
As a member of the product team, the Senior UX Researcher will conduct and study target users to define, conceptualize, and design product features and service experiences with the expressed goal of driving the intended experience, behaviors and business goals we set to achieve. The Senior UX Researcher will work closely with the product design and delivery teams to bring the vision of the solution to life.
Location: This position is located at our Dublin, OH campus or may work remotely anywhere in the United States of America.
What you'll do (Essential Responsibilities)
  • Collaborate with various teams including UX Design, Experience, Product Management, Technology and Marketing to gather requirements and understand organizational goals and objectives.
  • Create research plans, identifying best approaches and methods meeting budget and timing considerations.
  • Sketch and build protypes to support user research and testing.
  • Design and conduct qualitative and quantitative research on human-AI interactions and optimize digital member journeys. Lead user interviews and usability testing to uncover insights that drive innovation, usability, trust and personalization.
  • Synthesize and translate research findings into strategic narratives that connect user needs to enterprise KPI's. Stay ahead of AI, UX and customer experience trends to future-proof solutions and drive both design and business requirements.
  • Assess existing data and insights that inform research plan.
  • Inform and influence information architecture, site navigation and user experiences consulting throughout the design process to ensure user needs are being met/delivered.
  • Shape and lead the UX research strategy to align with enterprise priorities, ensuring research efforts directly inform business goals, product vision and the evolution of AI-enhanced digital member experiences.
  • Collaborate cross-functionally with Product, Design, Marketing and Data teams to integrate research into AI-driven roadmaps, build ethical and inclusive evaluation frameworks, and influence the development of intelligent digital experiences.
  • Work collaboratively with Technology, Product and UX to create best practices protocols.
  • Identify and partner with vendors on an as needed basis.
  • All other duties as assigned.

What you'll bring (Qualifications)
  • Experience: 7-10 years of experience performing user research in a professional services environment.
  • Exceptional organizational skills, with the ability to bring structured thinking to a variety of tools and templates.
  • Proven ability to design and lead research initiatives that drive strategic decision-making, align with business priorities and guide long term product vision.
  • Proficiency with research and design tools such as Dovetail, User Interviews and Figma.
  • Skilled in translating complex research findings into clear, strategic insights and presenting them to senior leaders to inform high level decision making.
  • Demonstrated enthusiasm for and understanding of user needs and behaviors and impact on feature/product/service delivery.
  • Strong understanding of design principles and how to apply them to the service-based industry.
  • Ability to work on multiple projects simultaneously and prioritize workload.
  • Experience working with A/B test models, conducting in-depth interviews, card sorting, conducting field research, facilitation, and insight synthesis.
  • Rooted in experience-led research, understanding how human-centered design is applied in the health services vertical.
  • Passion for great storytelling and systems thinking.
  • Experience in the healthcare industry preferred.
  • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and protecting the sensitive data entrusted to us.

#LI-AK1
#LI-Hybrid #LI-Remote
What's in it for you
  • Compensation: Competitive base and incentive compensation
  • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
  • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
  • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
  • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
  • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know
  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
  • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
  • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
  • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.

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