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Urgently Hiring Technical Support Engineer Jobs (NOW HIRING)

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Adept Labs Inc. dba Junction

$90K - $130K/yr

We're hiring a Technical Support Engineer who is: * Customer obsessed: You like helping people unblock real problems * Technical at the core: You're comfortable reading code and navigating logs

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

We are seeking to hire our first Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

LinearB

Technical Support Engineer

Boston, MA · On-site

Technical Support Engineer Reporting to our Technical Support Lead, as a Technical Support Engineer, you will be responsible for owning the identification, diagnosis, and resolution of complex ...

AutoRABIT

$60K - $75K/yr

Technical Support Engineer AutoRABIT is looking for a Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Intralox

Technical Support Engineer

Washington, DC · On-site

Technical Support Engineer Apply now ( Location New Orleans, LA, Hammond, LA, Baltimore/Washington D.C. Job Category Customer Service & Technical Support, Engineering Division Intralox (General ...

Blockaid

Technical Support Engineer

Manhattan, NY · On-site

Technical Support Engineer (L2) Blockaid is redefining trust in blockchain through advanced, integrated security. Our on-chain security platform is trusted by leading Web3 companies, including ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively ...

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Urgently Hiring Technical Support Engineer information

See salary details

$37.5K

$79K

$119.5K

How much do urgently hiring technical support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for urgently hiring technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Urgently Hiring Technical Support Engineer vs Customer Support Specialist?

AspectUrgently Hiring Technical Support EngineerCustomer Support Specialist
Required CredentialsTechnical certifications, relevant technical degreesCustomer service training, communication skills
Work EnvironmentTechnical departments, IT support teamsCall centers, client service departments
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Search & Comparison IntentTechnical troubleshooting, system supportCustomer interaction, issue resolution

While both roles involve assisting users, the Urgently Hiring Technical Support Engineer focuses on technical troubleshooting and system support, often requiring technical certifications. In contrast, a Customer Support Specialist emphasizes customer communication and issue resolution, typically with less technical certification. The roles differ mainly in technical depth and work environment but share the goal of providing excellent support.

More about Urgently Hiring Technical Support Engineer jobs
What cities are hiring for Urgently Hiring Technical Support Engineer jobs? Cities with the most Urgently Hiring Technical Support Engineer job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
What states have the most Urgently Hiring Technical Support Engineer jobs? States with the most job openings for Urgently Hiring Technical Support Engineer jobs include:
What job categories do people searching Urgently Hiring Technical Support Engineer jobs look for? The top searched job categories for Urgently Hiring Technical Support Engineer jobs are:
Urgently Hiring Technical Support Engineer jobs near you
Infographic showing various Urgently Hiring Technical Support Engineer job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 3% As Needed, and 96% Full Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Franklin Electric

Fort Wayne, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Technical Support Engineer
Department: Engineering
Employment Type: Full Time
Location: US - Indiana - Fort Wayne
Reporting To: Dave Johnson
Description
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
The Technical Support Engineer is responsible for delivering advanced, second-tier technical support and product expertise to both internal and external customers. This role serves as a trusted advisor, diagnosing complex issues and recommending effective, customer-centric solutions. In addition, the Technical Support Engineer identifies opportunities to enhance the customer experience by thoughtfully introducing relevant products and services. Candidates located within the West Region will be prioritized to serve the 8am to 5pm PST time zone.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
What you will be doing:
  • Advanced Troubleshooting: Providing second-tier technical support via phone, email, and onsite visits to resolve complex product issues.
  • Client Training: Conducting onsite and web-based seminars to teach customers how to implement and use products correctly.
  • Sales Integration: Identifying opportunities for additional sales and service growth while interacting with clients.
  • Case Management: Tracking open customer issues, communicating status updates, and following up to ensure successful resolutions.
  • Knowledge Development: Creating technical bulletins, reviewing manuals, and assisting with new software deployment and training.

Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Hard-working winners. Confident, competitive, and results-oriented professionals who create a track record of success.
  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.

What you need:
  • Education: High school diploma required; an Associate's degree in Electrical or Mechanical Engineering is strongly preferred.
  • Experience: 3 to 5 years of related technical support or field service experience.
  • Technical Proficiency: Mastery of specific software ecosystems including ERP (JD Edwards), PLM (Windchill), and Call Center systems.
  • Complex Problem Solving: The ability to use "excellent judgment" to handle variables in complex technical situations and make high-impact decisions.
  • Communication Skills: Strong ability to translate technical info for vendors, customers, and internal teams through reports and presentations.

Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
  • Hybrid remote work arrangements
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • On site café & complimentary beverage stations
  • Indoor fitness facility & outdoor walking paths
  • 401(k) with matching & service contributions
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

Apply