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Ups Customer Service Representative Jobs (NOW HIRING)

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Customer Service Representative

Charleston, SC · On-site

$30.50/hr

Customer Service Representative Charleston, SC, United States About the Job Are you looking for an ... Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. * All other ...

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Customer Service Representative

Columbia, SC · On-site

$30.50/hr

Customer Service Representative Columbia, South Carolina, United States About the Job Are you ... Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. * All other ...

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Customer Service Representative

Greer, SC · On-site

$30.50/hr

About the job Customer Service Representative We are looking for a Customer Service Representative ... Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. * All other ...

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Customer Service Representative

Rock Hill, SC · On-site

$30.50/hr

Customer Service Representative Rock Hill, SC, United States About the Job We are looking for a ... Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. * All other ...

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Customer Service Representative

Taylors, SC · On-site

$30.50/hr

About the job Customer Service Representative We are looking for a Customer Service Representative ... Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. * All other ...

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Customer Service Rep

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: St. Louis, MO (Fully Onsite) Schedule: Monday-Friday ... Maintain detailed records of interactions and follow-ups What You'll Love * Growth opportunities ...

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Ups Customer Service Representative information

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How much do ups customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ups customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the UPS Customer Service Representative position, and why are they important?

To thrive as a UPS Customer Service Representative, you need strong verbal and written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, package tracking software, and basic computer applications is typically required. Excellent interpersonal skills, patience, and a positive attitude help distinguish top performers in this position. These skills are essential for effectively assisting customers, resolving issues promptly, and maintaining a high standard of service in a fast-paced logistics environment.

What is a UPS Customer Service Representative?

A UPS Customer Service Representative assists customers with shipping, tracking, and resolving delivery issues. They provide information about UPS services, rates, and policies while handling customer inquiries via phone, email, or in person. Strong communication and problem-solving skills are essential for this role. Additionally, they may process shipments, address complaints, and ensure customer satisfaction.

What are the typical daily responsibilities of a UPS Customer Service Representative?

As a UPS Customer Service Representative, your daily responsibilities include answering customer inquiries via phone, email, or in-person, assisting with shipment tracking, processing package claims, and providing information on UPS services and policies. You will often coordinate with warehouse staff and drivers to resolve delivery issues and ensure customer satisfaction. Additionally, you may handle billing questions and help customers set up or modify shipments. Working in this role requires multitasking in a fast-paced environment while delivering courteous and efficient service to a diverse customer base.

More about Ups Customer Service Representative jobs
What cities are hiring for Ups Customer Service Representative jobs? Cities with the most Ups Customer Service Representative job openings:
What states have the most Ups Customer Service Representative jobs? States with the most job openings for Ups Customer Service Representative jobs include:
What job categories do people searching Ups Customer Service Representative jobs look for? The top searched job categories for Ups Customer Service Representative jobs are:
Ups Customer Service Representative jobs near you
Infographic showing various Ups Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Global Food Corp

Miami, FL • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Customer Service Representative – Foodservice Export

We are a growing foodservice company specializing in international exports and are seeking a detail-oriented Customer Service Representative to join our team. This role is critical in supporting international customers, coordinating export orders, and ensuring smooth communication across logistics and internal departments.

Key Responsibilities

  1. Manage customer accounts and process orders for international clients
  2. Coordinate order entry, export documentation, and shipment follow-ups
  3. Serve as a primary point of contact for customers, logistics providers, and internal teams
  4. Ensure accuracy and compliance of export documentation and international shipping requirements
  5. Provide timely updates to customers regarding order status and delivery timelines

Required Qualifications

  1. Fluency in English and Spanish (written and spoken)
  2. Previous customer service experience (foodservice, logistics, or international trade preferred)
  3. Strong organizational, communication, and problem-solving skills
  4. Ability to multitask and work efficiently in a fast-paced environment
  5. High attention to detail and accuracy

Preferred Qualifications

  1. Experience working with Foreign Trade Zones (FTZ) or bonded facilities
  2. Knowledge of export processes, documentation, and international logistics

Schedule

  1. Monday – Friday, 8:00 AM – 5:00 PM
  2. 1-hour lunch break

Employee Benefits

  1. Paid Time Off (PTO) and paid holidays
  2. 401(k) plan with company matching (up to a disclosed percentage)
  3. Healthcare benefits and coverage options

We offer a collaborative and dynamic work environment with opportunities for growth in international trade and foodservice exports.