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Ups Customer Service Representative Jobs in Virginia

Woodfin

Customer Service Representative

Richmond, VA · On-site

$20 - $25/hr

Customer Service Representative Salary Range $20.00 - $25.00 Hourly Position Type Full Time ... Efficiently schedule service calls, tune-ups, propane, and oil deliveries. * Proactively reach out ...

Akina Pharmacy

Customer Service Representative

Hamilton, VA · On-site

$16.50 - $22.25/hr

Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the shared purpose that ... This involves real-time transcription of detailed notes, timely follow-ups, and appropriately ...

Lindsey Brothers Incorporated

Be Seen First

Customer Service Representative CSR

Virginia Beach, VA · On-site

$16 - $20/hr

Job Summary The basic function of the Customer Service Representative (CSR) is to convert incoming calls into booked service calls. Handles service calls from customers projecting a professional ...

Lindsey Brothers Incorporated

Be Seen First

Customer Service Representative CSR

Virginia Beach, VA · On-site

$16 - $20/hr

Job Summary The basic function of the Customer Service Representative (CSR) is to convert incoming calls into booked service calls. Handles service calls from customers projecting a professional ...

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Ups Customer Service Representative information

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How much do ups customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for ups customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a UPS Customer Service Representative?

A UPS Customer Service Representative assists customers with shipping, tracking, and resolving delivery issues. They provide information about UPS services, rates, and policies while handling customer inquiries via phone, email, or in person. Strong communication and problem-solving skills are essential for this role. Additionally, they may process shipments, address complaints, and ensure customer satisfaction.

What are the typical daily responsibilities of a UPS Customer Service Representative?

As a UPS Customer Service Representative, your daily responsibilities include answering customer inquiries via phone, email, or in-person, assisting with shipment tracking, processing package claims, and providing information on UPS services and policies. You will often coordinate with warehouse staff and drivers to resolve delivery issues and ensure customer satisfaction. Additionally, you may handle billing questions and help customers set up or modify shipments. Working in this role requires multitasking in a fast-paced environment while delivering courteous and efficient service to a diverse customer base.

What are the key skills and qualifications needed to thrive in the UPS Customer Service Representative position, and why are they important?

To thrive as a UPS Customer Service Representative, you need strong verbal and written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, package tracking software, and basic computer applications is typically required. Excellent interpersonal skills, patience, and a positive attitude help distinguish top performers in this position. These skills are essential for effectively assisting customers, resolving issues promptly, and maintaining a high standard of service in a fast-paced logistics environment.

How to get hired as a ups customer service representative?

To get hired as a UPS Customer Service Representative, applicants should have strong communication skills, previous customer service experience, and basic computer proficiency. The hiring process typically involves submitting an online application, passing a skills assessment, and participating in an interview. Relevant certifications or training in logistics or customer service can improve chances of selection.

What are popular job titles related to Ups Customer Service Representative jobs in Virginia?

For Ups Customer Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ups Customer Service Representative jobs in Virginia look for?

The top searched job categories for Ups Customer Service Representative jobs in Virginia are:

Ups Customer Service Representative jobs near you
Infographic showing various Ups Customer Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service Representative

VCA Animal Hospitals

Williamsburg, VA • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 659 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary

Job description

Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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