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Ups Customer Service Representative Jobs (NOW HIRING)

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Customer Service Representative

Charleston, SC · On-site

$30.50/hr

Customer Service Representative Charleston, SC, United States About the Job Are you looking for an ... Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. * All other ...

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Customer Service Representative

Lexington, SC · On-site

$30.50/hr

Customer Service Representative Lexington, SC, United States About the Job Are you looking for an ... Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. * All other ...

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Customer Service Representative

Santee, SC · On-site

$30.50/hr

Customer Service Representative Santee, South Carolina, United States About the Job Are you looking ... Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. * All other ...

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Ups Customer Service Representative information

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How much do ups customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ups customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the UPS Customer Service Representative position, and why are they important?

To thrive as a UPS Customer Service Representative, you need strong verbal and written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, package tracking software, and basic computer applications is typically required. Excellent interpersonal skills, patience, and a positive attitude help distinguish top performers in this position. These skills are essential for effectively assisting customers, resolving issues promptly, and maintaining a high standard of service in a fast-paced logistics environment.

What is a UPS Customer Service Representative?

A UPS Customer Service Representative assists customers with shipping, tracking, and resolving delivery issues. They provide information about UPS services, rates, and policies while handling customer inquiries via phone, email, or in person. Strong communication and problem-solving skills are essential for this role. Additionally, they may process shipments, address complaints, and ensure customer satisfaction.

What are the typical daily responsibilities of a UPS Customer Service Representative?

As a UPS Customer Service Representative, your daily responsibilities include answering customer inquiries via phone, email, or in-person, assisting with shipment tracking, processing package claims, and providing information on UPS services and policies. You will often coordinate with warehouse staff and drivers to resolve delivery issues and ensure customer satisfaction. Additionally, you may handle billing questions and help customers set up or modify shipments. Working in this role requires multitasking in a fast-paced environment while delivering courteous and efficient service to a diverse customer base.

More about Ups Customer Service Representative jobs
What cities are hiring for Ups Customer Service Representative jobs? Cities with the most Ups Customer Service Representative job openings:
What states have the most Ups Customer Service Representative jobs? States with the most job openings for Ups Customer Service Representative jobs include:
What job categories do people searching Ups Customer Service Representative jobs look for? The top searched job categories for Ups Customer Service Representative jobs are:
Ups Customer Service Representative jobs near you
Infographic showing various Ups Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Operations

San Antonio, TX

$20/hr

Full-time

Re-posted 29 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

PAY RATE - $20.00 per hour
Contingent Start Date: September 18, 2026

13 Weeks Paid Training: Tuesday thru Saturday
Night and Weekend Availability Required

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-CG1
CRP113 2026-77025 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time

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