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Ups Customer Service Representative Jobs in Arizona

LHH US

Customer Service Representative

Mesa, AZ · On-site

$20 - $22/hr

The customer service representative will be responsible for one-call resolution regarding services ... follow-ups. * Customer account management and verification of information. * Process payments ...

LHH US

Customer Service Representative

Mesa, AZ · On-site

$20 - $22/hr

The customer service representative will be responsible for one-call resolution regarding services ... follow-ups. * Customer account management and verification of information. * Process payments ...

SlingShot Connections - Direct Hire

Be Seen First

Customer Service Representative

Phoenix, AZ · On-site

$21 - $26/hr

... as UPS and FedEx ● Calculate material costs ● Prepare and provide sales analysis by customer ... Service Representatives or related positions as needed

QDI Surfaces

Customer Service Rep

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative Are you ready to elevate your career in a thriving industry? QDI ... Coordinate customer material pick-ups with warehouse personnel and/or arrange pick-up schedules ...

Setnix Arizona

CUSTOMER SERVICE REPRESENTATIVE

Tempe, AZ · On-site

$15.50 - $21.25/hr

The Customer Service Representative is responsible for providing timely and professional ... Conduct follow-ups with customers to confirm satisfaction and address outstanding issues.

New

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16.50 - $18.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

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Ups Customer Service Representative information

See Arizona salary details

$9

$17

$25

How much do ups customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for ups customer service representative in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a UPS Customer Service Representative?

A UPS Customer Service Representative assists customers with shipping, tracking, and resolving delivery issues. They provide information about UPS services, rates, and policies while handling customer inquiries via phone, email, or in person. Strong communication and problem-solving skills are essential for this role. Additionally, they may process shipments, address complaints, and ensure customer satisfaction.

What are the typical daily responsibilities of a UPS Customer Service Representative?

As a UPS Customer Service Representative, your daily responsibilities include answering customer inquiries via phone, email, or in-person, assisting with shipment tracking, processing package claims, and providing information on UPS services and policies. You will often coordinate with warehouse staff and drivers to resolve delivery issues and ensure customer satisfaction. Additionally, you may handle billing questions and help customers set up or modify shipments. Working in this role requires multitasking in a fast-paced environment while delivering courteous and efficient service to a diverse customer base.

What are the key skills and qualifications needed to thrive in the UPS Customer Service Representative position, and why are they important?

To thrive as a UPS Customer Service Representative, you need strong verbal and written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, package tracking software, and basic computer applications is typically required. Excellent interpersonal skills, patience, and a positive attitude help distinguish top performers in this position. These skills are essential for effectively assisting customers, resolving issues promptly, and maintaining a high standard of service in a fast-paced logistics environment.

How to get hired as a ups customer service representative?

To get hired as a UPS Customer Service Representative, applicants should have strong communication skills, previous customer service experience, and basic computer proficiency. The hiring process typically involves submitting an online application, passing a skills assessment, and participating in an interview. Relevant certifications or training in logistics or customer service can improve chances of selection.

What are popular job titles related to Ups Customer Service Representative jobs in Arizona?

For Ups Customer Service Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Ups Customer Service Representative jobs in Arizona look for?

The top searched job categories for Ups Customer Service Representative jobs in Arizona are:

What cities in Arizona are hiring for Ups Customer Service Representative jobs?

Cities in Arizona with the most Ups Customer Service Representative job openings:

Ups Customer Service Representative jobs near you
Infographic showing various Ups Customer Service Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Customer Service Representative

LHH US

Mesa, AZ • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

LHH Recruitment Solutions is partnering with a growing call center company in Mesa, AZ that is looking for a full-time Customer Service Representative to join the team. This is an onsite position Monday through Friday. Pay range is $20.00-$22.00 per hour depending on experience.
The customer service representative will be responsible for one-call resolution regarding services, billing information, troubleshooting, and payment processing for all inbound calls.
Key Responsibilities
  • Answer inbound calls, make outbound calls, and emails with customers.
  • Assist customers through the order processing and product details.
  • Document all interactions in the CRM system with accurate data entry and attention to detail.
  • Escalate complex issues to appropriate departments while maintaining ownership of the customer experience.
  • Assist with outbound calls for follow-ups.
  • Customer account management and verification of information.
  • Process payments accordingly and provide receipt via email to the customer
  • Assist with any troubleshooting tier one support for the customer.
  • Support special projects as needed.
Required Qualifications
  • High school diploma or equivalent is required.
  • 1+ years of customer service experience or call center experience
  • Strong communication and problem-solving skills.
  • Proficiency in Microsoft Office and CRM systems.
  • Bilingual in Spanish is preferred not required.
If you are interested, apply now!
Pay Details: $20.00 to $22.00 per hour
Search managed by: Morgan Ross
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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