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Union Automotive Service Advisor Jobs (NOW HIRING)

Homan Auto Group

Automotive Service Advisor

Ripon, WI · On-site

As an Automotive Service Advisor, you will build strong customer relationships, write repair orders, advise on necessary services for our customers' vehicles - from trucks to fuel-efficient hybrids ...

Homan Auto Group

Automotive Service Advisor

Ripon, WI · On-site

$45K - $75K/yr

Homan Ford is in need of an energetic Automotive Service Advisor We at  Homan Ford  want to make our service departments as efficient as our vehicles.  And we know that starts with our most ...

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Union Automotive Service Advisor information

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How much do union automotive service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for union automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Union Automotive Service Advisor?

Union Automotive Service Advisors are professionals who work at automotive service centers or dealerships represented by a labor union. They serve as the primary point of contact between customers and the service department, helping diagnose vehicle issues, recommending necessary repairs or maintenance, and explaining service procedures and costs. Being part of a union, they typically benefit from negotiated wages, benefits, and workplace protections. Their role is crucial in ensuring customer satisfaction and efficient workflow in the service department.

What skills and qualifications are needed to thrive as a Union Automotive Service Advisor?

To thrive as a Union Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is crucial, and some employers may prefer ASE certification. Strong communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These abilities are essential for delivering accurate information, ensuring customer satisfaction, and maintaining efficient service operations.

How does a Union Automotive Service Advisor collaborate with technicians and customers to ensure efficient service delivery?

A Union Automotive Service Advisor acts as the communication bridge between customers and technicians, ensuring that repair orders are accurately documented and customers understand the recommended services. Advisors regularly consult with technicians to clarify issues, prioritize work based on urgency, and relay progress updates to customers. This collaborative approach helps maintain workflow efficiency, minimizes misunderstandings, and supports a positive customer experience. In union environments, advisors also adhere to established protocols regarding work assignments and labor agreements, working closely with the shop foreman or service manager.

How do union automotive service advisors get paid?

Union automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, customer satisfaction, or productivity. Their pay structure often includes union-negotiated wages, benefits, and overtime, with some earning additional income through performance incentives.

How hard is being a union automotive service advisor?

Being a union automotive service advisor involves strong communication skills, customer service abilities, and knowledge of automotive systems. The role can be demanding due to managing customer expectations, coordinating repairs, and working in a fast-paced environment, often with scheduled hours and required certifications. Success depends on experience, technical understanding, and interpersonal skills.

What do you need to be a Union Automotive Service Advisor?

To become a Union Automotive Service Advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience in the automotive industry. Many employers prefer candidates with a high school diploma or equivalent, and some may require certification or training in automotive technology or service advising. Familiarity with dealership management software and a valid driver's license are also often necessary.

What cities are hiring for Union Automotive Service Advisor jobs?

Cities with the most Union Automotive Service Advisor job openings:

What are the most commonly searched types of Automotive Service Advisor jobs?

The most popular types of Automotive Service Advisor jobs are:

What states have the most Union Automotive Service Advisor jobs?

States with the most job openings for Union Automotive Service Advisor jobs include:

Union Automotive Service Advisor jobs near you

Automotive Service Advisor

Conklin Automotive Group

Salina, KS

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

Conklin Automotive Group is seeking an enthusiastic and customer-oriented Automotive Service Advisor to join our dedicated service team. As a Service Advisor, you will be the primary point of contact for customers when they bring their vehicles in for maintenance and repair. Your role is vital in ensuring a seamless and positive experience for our customers, as you will assess their needs, recommend services, and communicate with our technicians to ensure efficient service delivery. We pride ourselves on fostering a supportive work culture and providing opportunities for professional development. If you have a passion for the automotive industry and a knack for exceptional customer service, we invite you to apply and be a part of our Conklin Automotive family!

Responsibilities
  • Greet customers and assess their automotive service needs
  • Provide detailed explanations of recommended repairs and maintenance services
  • Establish and maintain positive relationships with customers
  • Coordinate with service technicians to ensure timely and accurate completion of services
  • Prepare estimates, invoices, and necessary paperwork for services rendered
  • Follow up with customers after service to ensure satisfaction and address any concerns
  • Stay informed on promotional offerings and product knowledge to enhance customer experience

Requirements

  • High school diploma or equivalent; automotive knowledge is preferred
  • Previous experience as a Service Advisor or in a customer service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational skills and the ability to manage multiple tasks
  • Proficiency in computer systems and software, including service management tools
  • Ability to work well in a fast-paced environment
  • Valid driver's license and a clean driving record

Benefits

  • 401K with company match
  • Paid time off
  • Paid holidays
  • Paid training
  • Direct deposit
  • Sponsored healthcare
  • Health savings account with company match

Apply