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Union Automotive Service Advisor Jobs (NOW HIRING)

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Union Automotive Service Advisor information

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$12

$25

$45

How much do union automotive service advisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for union automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Union Automotive Service Advisor?

Union Automotive Service Advisors are professionals who work at automotive service centers or dealerships represented by a labor union. They serve as the primary point of contact between customers and the service department, helping diagnose vehicle issues, recommending necessary repairs or maintenance, and explaining service procedures and costs. Being part of a union, they typically benefit from negotiated wages, benefits, and workplace protections. Their role is crucial in ensuring customer satisfaction and efficient workflow in the service department.

What skills and qualifications are needed to thrive as a Union Automotive Service Advisor?

To thrive as a Union Automotive Service Advisor, you need a solid understanding of automotive systems, excellent customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is crucial, and some employers may prefer ASE certification. Strong communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These abilities are essential for delivering accurate information, ensuring customer satisfaction, and maintaining efficient service operations.

How does a Union Automotive Service Advisor collaborate with technicians and customers to ensure efficient service delivery?

A Union Automotive Service Advisor acts as the communication bridge between customers and technicians, ensuring that repair orders are accurately documented and customers understand the recommended services. Advisors regularly consult with technicians to clarify issues, prioritize work based on urgency, and relay progress updates to customers. This collaborative approach helps maintain workflow efficiency, minimizes misunderstandings, and supports a positive customer experience. In union environments, advisors also adhere to established protocols regarding work assignments and labor agreements, working closely with the shop foreman or service manager.

How do union automotive service advisors get paid?

Union automotive service advisors typically earn a combination of base salary and commissions or bonuses based on sales, customer satisfaction, or productivity. Their pay structure often includes union-negotiated wages, benefits, and overtime, with some earning additional income through performance incentives.

How hard is being a union automotive service advisor?

Being a union automotive service advisor involves strong communication skills, customer service abilities, and knowledge of automotive systems. The role can be demanding due to managing customer expectations, coordinating repairs, and working in a fast-paced environment, often with scheduled hours and required certifications. Success depends on experience, technical understanding, and interpersonal skills.

What do you need to be a Union Automotive Service Advisor?

To become a Union Automotive Service Advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience in the automotive industry. Many employers prefer candidates with a high school diploma or equivalent, and some may require certification or training in automotive technology or service advising. Familiarity with dealership management software and a valid driver's license are also often necessary.

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What are the most commonly searched types of Automotive Service Advisor jobs?

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For Union Automotive Service Advisor jobs, the most frequently searched job titles are:

Union Automotive Service Advisor jobs near you

Automotive Service Advisor

Baltimore, MD • On-site

Antwerpen Automotive
Automobile Dealers • 201 - 500 employees
Learn more about Antwerpen Automotiveexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

AUTOMOTIVE  SERVICE  ADVISOR

Job Type: Full-Time

NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at our Nissan Dealership in Baltimore, MD.

Job Summary 

We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent people skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs.

Benefits

  • Sundays Off
  • Competitive Pay
  • Aggressive Pay Plan with No Caps
  • Room for Advancement and career growth
  • Sales Training and Certification Program
  • Medical/Dental/Vision/Disability Insurance and more
  • 401K Plan
  • Sick leave available upon hire
  • Vacation pay after 1 year

Requirements

  • Excellent customer service skills are a MUST
  • Previous Service Advisor experience required – 2 years preferred
  • Reynolds and Reynolds experience highly preferred
  • Clean driving record and valid driver’s license
  • Self-starter mentality and ambitious spirit preferred
  • Professional groomed personal appearance
  • Ready to waste no time on learning new product and eager to improve

Job Duties:

  • Understand Customers’ problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and mechanics
  • Continuously keep the customer updated on repair needs and completion times