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Tsi Customer Service Jobs (NOW HIRING)

TSI, Inc.

Manufacturing Engineer I

Saint Paul, MN · On-site

$73K - $95K/yr

... customers, TSI employees are part of something special with a purpose. Manufacturing Engineer I at TSI The Manufacturing Engineer I supports and improves service and calibration processes for ...

TSI Incorporated

Documentation Specialist

Shoreview, MN · On-site

$48K - $60K/yr

... customers, TSI employees are part of something special with a purpose. Documentation Specialist at TSI Under general supervision, the Documentation Specialist supports Service and Manufacturing ...

TSI, Inc.

Manufacturing Engineer I

Shoreview, MN · On-site

$73K - $95K/yr

... customers, TSI employees are part of something special with a purpose. Manufacturing Engineer I at TSI The Manufacturing Engineer I supports and improves service and calibration processes for ...

TSI, Inc.

Staff Electrical Engineer

Shoreview, MN · On-site

May travel to customer sites to provide customer service support and help resolve problems What Do ... At TSI, our employees are our most valuable assets, and we care about their health and happiness.

TSI, Inc.

Manufacturing Engineer I

Shoreview, MN

$80K - $86K/yr

... customers, TSI employees are part of something special with a purpose. Manufacturing Engineer I at TSI The Manufacturing Engineer I supports and improves service and calibration processes for ...

TSI Incorporated

Manufacturing Engineer I

Shoreview, MN · On-site

$73K - $95K/yr

... customers, TSI employees are part of something special with a purpose. Manufacturing Engineer I at TSI The Manufacturing Engineer I supports and improves service and calibration processes for ...

TSI, Inc.

Facilities Technician II

Shoreview, MN · On-site

... research customers, TSI employees are part of something special with a purpose. Facilities Technician II at TSI With minimal supervision, performs building and grounds maintenance services and ...

TSI, Inc.

Manufacturing Supervisor

Shoreview, MN · On-site

$61K - $83K/yr

... customers, TSI employees are part of something special with a purpose. Manufacturing Supervisor ... service improvements. * Work with Material Handler to manage point-of-use inventory and Kanban ...

TSI Incorporated

Manufacturing Supervisor

Shoreview, MN · On-site

$61K - $83K/yr

... customers, TSI employees are part of something special with a purpose. Manufacturing Supervisor ... service improvements. * Work with Material Handler to manage point-of-use inventory and Kanban ...

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How much do tsi customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for tsi customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is TSI work from home?

TSI Customer Service offers work-from-home positions that typically involve handling customer inquiries remotely. These roles often require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Employees usually work on a set schedule and may need to complete training or certification programs.

What are the key skills and qualifications needed to thrive as a TSI Customer Service Representative, and why are they important?

To excel as a TSI Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Microsoft Office is often required. Patience, active listening, and a positive attitude are crucial soft skills for effectively handling customer inquiries and complaints. These competencies ensure efficient issue resolution, high customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges TSI Customer Service Representatives face when assisting clients, and how can these be addressed?

TSI Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high call volumes, and resolving billing disputes. Success in this role requires patience, strong problem-solving skills, and effective communication. Utilizing the company's training resources, collaborating with team members, and staying updated on TSI's products and services can help representatives address these challenges efficiently while maintaining a positive customer experience.

Is TSI a debt collector?

TSI Customer Service is a role that typically involves assisting customers with account inquiries, billing, and service issues. It is not a debt collection position, and employees generally do not perform debt recovery or collection activities as part of their job responsibilities.

What is the highest paying customer service job?

In customer service roles, management positions such as Customer Service Manager or Director tend to have the highest salaries, often exceeding $70,000 annually. Specialized roles like technical support managers or customer success executives can also command higher pay, especially with experience and industry certifications.

Is TSI a good company to work for?

TSI Customer Service roles are typically considered entry-level positions that involve assisting customers and handling inquiries. The work environment often emphasizes communication skills and patience, with schedules that may include shifts and remote options. Overall, employee experiences vary, and researching specific reviews can provide more insight into the company's workplace culture.

What does a TSI Customer Service representative do?

A TSI Customer Service representative is responsible for assisting customers by answering their inquiries, resolving issues, and providing information about TSI's products or services. They handle communication through phone, email, or chat, and ensure customer satisfaction by addressing concerns promptly and professionally. Additionally, they may process orders, handle returns or complaints, and update customer records in the company's database.

What is the difference between Tsi Customer Service vs Tsi Technical Support?

AspectTsi Customer ServiceTsi Technical Support
Primary RoleHandling customer inquiries, providing product/service information, resolving basic issuesDiagnosing and resolving technical problems, troubleshooting hardware/software issues
Required SkillsCommunication, customer service, product knowledgeTechnical knowledge, problem-solving, troubleshooting skills
Work EnvironmentCall centers, customer service departmentsTechnical support centers, IT departments
Common CertificationsCustomer service certifications, product-specific trainingCompTIA A+, Network+, technical certifications

While Tsi Customer Service focuses on assisting customers with general inquiries and product information, Tsi Technical Support involves diagnosing and resolving technical issues. Both roles require strong communication skills, but technical support demands more technical expertise and certifications. Understanding these differences helps job seekers identify the right career path within the industry.

More about Tsi Customer Service jobs
What cities are hiring for Tsi Customer Service jobs? Cities with the most Tsi Customer Service job openings:
What states have the most Tsi Customer Service jobs? States with the most job openings for Tsi Customer Service jobs include:
What job categories do people searching Tsi Customer Service jobs look for? The top searched job categories for Tsi Customer Service jobs are:
Tsi Customer Service jobs near you
Infographic showing various Tsi Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Manufacturing Engineer I

Manufacturing Engineer I

TSI, Inc.

Saint Paul, MN • On-site

$73K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Transworld Systems Inc. rating

5.3

Company rating: 5.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

49th of 71 rated call and contact centers

Job description

Who Are We?Do you want to help to make the world a better place? Join our team! At TSI our vision is to create a better world by helping to protect people, products and the environment. We are proud of the wide range of solutions we provide that solve our customer's problems around the world. From helping to ensure worker safety and understanding air quality to supporting complex highly technical industries such as pharmaceuticals manufacturing, semiconductor, and research customers, TSI employees are part of something special with a purpose.
Manufacturing Engineer I at TSI
The Manufacturing Engineer I supports and improves service and calibration processes for precision measurement instrumentation in a high-mix, low-volume environment. This role focuses on process documentation, standard work, tooling, and continuous improvement to ensure safe, repeatable, and compliant service and calibration operations. The position supports calibration systems and equipment to maintain measurement integrity and traceability, working closely with Operations, Quality, and Engineering to support daily service activities.
What Do You Need?
In order to grow and build a successful career with TSI, you will be responsible for:
  • Support service manufacturing and calibration processes for precision measurement instruments in a high-mix, low-volume environment.
  • Prepare, revise, and maintain service and calibration documentation in the ERP system (SAP), including work instructions, routings, Bills of Material (BOMs), and associated drawings.
  • Support calibration systems, equipment, fixtures, and software workflows to ensure measurement integrity, traceability, and compliance with internal and external requirements.
  • Provide hands-on engineering support to service technicians by troubleshooting process, tooling, equipment, or documentation issues encountered during repair and calibration activities.
  • Assist with the implementation of Engineering Change Orders (ECOs) impacting service and calibration operations.
  • Participate in root-cause investigations and structured problem-solving efforts (e.g., 8D, corrective actions) related to service quality, rework, or repeat failure issues.
  • Analyze service, calibration, and quality data sets with guidance to identify trends, variation, and improvement opportunities.
  • Support continuous improvement initiatives, including Lean, 5S, and Kaizen activities within service and calibration areas.
  • Train service personnel on changes to service processes, calibration workflows, and standard work.
  • Collaborate with cross-functional teams including Operations, Quality, Engineering, Supply Chain, and Metrology to support service objectives and process improvements.
  • Perform other engineering support tasks as assigned.

What Do You Need?
Required
  • Bachelor's degree in Engineering (Manufacturing, Mechanical, Electrical, Industrial), or a related technical discipline.
  • 0-3 years of experience in a manufacturing, service, or engineering support role within a regulated or technical environment (including applicable internships or co-op experience).
  • Foundational understanding of manufacturing or service engineering principles, including process documentation, standard work, and change control.
  • Experience supporting or troubleshooting technical processes, systems, or equipment using structured problem-solving methods.
  • Ability to analyze basic data sets and translate findings into clear documentation or process improvements with guidance.
  • Effective written and verbal communication skills to support training, documentation, and cross-functional collaboration.

Desired
  • Experience supporting service, repair, test, or calibration operations for electromechanical or precision measurement products.
  • Exposure to calibration systems, measurement equipment, or metrology concepts, including traceability and measurement uncertainty.
  • Experience working in a high-mix, low-volume manufacturing or service environment.
  • Familiarity with ERP systems (e.g., SAP) for routing, BOM, or work instruction maintenance.
  • Exposure to Lean manufacturing, 5S, Kaizen, or continuous improvement methodologies.
  • Experience working in a regulated environment (e.g., ISO-based quality systems) is a plus.

Travel
This position is primarily based on-site. Occasional travel is required to support service, calibration, training, or cross-site collaboration activities. Travel is expected to be limited (approximately 1-2 trips per year) and may include domestic and international locations.
What Can We Give You?At TSI, our employees are our most valuable assets, and we care about their health and happiness. We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance. Additionally, we are committed to employee development and growth, and encourage and foster an environment of collaboration, and innovation. Our work has meaning and the products we design and build help protect people and the environment.
Dress for your day: We want our employees to be comfortable at work and we know they are more productive when they're comfortable. The dress for your day policy allows employees' discretion to select appropriate dress for the business of each workday.
Pay & Benefits:
Competitive market salary from $80,000- $86,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.
Benefits:
  • Health Insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement Plan: 401(k) with company match.
  • Paid Time Off Program: Paid time off, paid holidays, and paid floating holidays.
  • Other Benefits: Life insurance, employee assistance program (EAP), and professional development opportunities.

*Pay amount does not guarantee employment for any particular period of time.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
EOE/Vet/Disability
TSI provides trusted measurement, application guidance, and data analytics solutions that enable our global customers to make informed decisions. We are creating a better world by helping protect people, products and the environment, as well as by optimizing research and industrial processes.

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