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Trust Operations Manager Jobs (NOW HIRING)

Stifel

Trust Operations Associate

Greenville, DE · On-site

What You'll Be Doing The Trust Operations Associate will process a wide variety of transactions ... Managing one's own time and priorities to ensure the meeting of deadlines. * Skilled at finding and ...

Hancock Whitney Bank

Drafts letters and correspondence to client for Relationship Manager's review. * Prepares ... Trust, securities, or bank operations experience * American Bankers Association courses or other ...

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Trust Operations Manager information

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$31K

$63.5K

$118.5K

How much do trust operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for trust operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a trust operations manager, and why are they important?

To thrive as a Trust Operations Manager, you need expertise in trust administration, financial operations, and regulatory compliance, usually supported by a bachelor’s degree in finance or a related field. Familiarity with trust accounting software, portfolio management systems, and industry certifications such as the Certified Trust and Fiduciary Advisor (CTFA) are highly valued. Exceptional attention to detail, leadership, and strong interpersonal skills help in managing teams and maintaining client relationships. These skills are vital to ensure accurate trust management, mitigate risk, and deliver reliable service in a highly regulated environment.

How does a trust operations manager typically collaborate with other departments within a financial institution?

A Trust Operations Manager regularly collaborates with departments such as compliance, IT, legal, and client services to ensure seamless processing and administration of trust accounts. They often coordinate with compliance teams to ensure adherence to regulatory requirements, work with IT to optimize trust accounting systems, and support client services in resolving account-related issues. This cross-departmental collaboration is essential for maintaining accuracy, efficiency, and regulatory compliance in trust operations.

What is a trust operations manager?

Trust Operations Managers are professionals responsible for overseeing the administrative and operational functions of trust departments in financial institutions or trust companies. Their duties include managing trust accounts, ensuring compliance with regulations, supervising staff, and coordinating with other departments to provide seamless client service. They play a key role in safeguarding client assets, processing transactions, and maintaining accurate records. Trust Operations Managers must have strong knowledge of trust and estate laws, financial regulations, and operational best practices to ensure the efficient and secure management of trust operations.

What is the difference between Trust Operations Manager vs Trust Officer?

AspectTrust Operations ManagerTrust Officer
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CFA are commonOften holds similar degrees; certifications like CPA, CFA, or trust-specific credentials are advantageous
Work EnvironmentManages operational processes within trust departments, overseeing compliance and efficiencyHandles client relationships, manages trust accounts, and ensures fiduciary duties are met
Employer & Industry UsageFound in banks, trust companies, and financial institutionsCommonly employed by banks, trust companies, and wealth management firms

While both roles operate within trust services, the Trust Operations Manager focuses on managing operational processes and compliance, whereas the Trust Officer primarily manages client relationships and fiduciary responsibilities. Both roles require relevant financial credentials and are integral to trust department functions.

More about Trust Operations Manager jobs
What cities are hiring for Trust Operations Manager jobs? Cities with the most Trust Operations Manager job openings:
What are the most commonly searched types of Trust Operations jobs? The most popular types of Trust Operations jobs are:
What states have the most Trust Operations Manager jobs? States with the most job openings for Trust Operations Manager jobs include:
What job categories do people searching Trust Operations Manager jobs look for? The top searched job categories for Trust Operations Manager jobs are:
Trust Operations Manager jobs near you
Infographic showing various Trust Operations Manager job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Trust Operations & Consent Manager

Advocate Aurora Health

Charlotte, NC • On-site

$51.05 - $76.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 775 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

Department:
10103 Enterprise Corporate - Consumer Experience
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
  • Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
  • Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally (this includes working while on vacation).
  • No relocation, No Sponsorship or transfer of visa for this position now or in the future.

Pay Range:
$51.05 - $76.60
You will have end-to-end ownership of enterprise trust, consent, and preference capabilities. This role is accountable for setting direction, establishing operating models, and driving outcomes for consent and trust operations, not providing support or advisory services. Reporting to the Lead, Consumer Data & Trust Operations, you will own the execution, performance, and maturity of consent and trust capabilities that enable compliant, scalable data activation and personalization. The role partners with Privacy, Legal, Security, IT, and Marketing Technology leaders to ensure trust is embedded by design into platforms, processes, and decision-making. While this role doesn't currently have any direct reports, there will be one direct report in the near future.
Major Responsibilities:
Trust & Consent Ownership
  • Own the enterprise consent and preference management capability, including strategy execution, operating model design, and ongoing optimization.

  • Set standards and accountability for how consent and preferences are captured, managed, enforced, and audited across all consumer touchpoints.

  • Act as the designated business owner for consent and trust platforms (e.g., OneTrust), defining roadmaps, requirements, and success measures.

  • Serve as the final operational decision authority for consent and trust-related issues, risks, and escalations.

Platform & Capability Leadership
  • Lead the implementation, configuration, and evolution of consent and trust platforms, with deep ownership of OneTrust capabilities and integrations.

  • Partner with IT and Marketing Technology to embed consent enforcement into CRM, CDP, CMP, marketing automation, and activation workflows.

  • Drive adoption and correct usage of consent tools and processes across marketing, digital, and data teams.

  • Evaluate new technologies, features, and regulatory needs, translating them into platform and process enhancements.

Operational Excellence & Risk Management
  • Establish and own KPIs, controls, and monitoring for consent compliance, data usage risk, and operational effectiveness.

  • Proactively identify gaps, risks, and inefficiencies in trust operations and lead remediation efforts.

  • Ensure documentation, operating procedures, and audit readiness for consent and trust processes.

  • Embed continuous improvement practices to scale trust operations alongside business growth and personalization needs.

Enterprise Partnership & Influence
  • Partner as a peer with Privacy, Legal, Security, Risk, and Marketing leaders to operationalize regulatory and policy requirements.

  • Influence enterprise decision-making by clearly articulating tradeoffs, risks, and recommendations related to data use and consent.

  • Represent trust and consent operations in enterprise forums, initiatives, and technology governance bodies.

Team Leadership & Development
  • Lead and develop trust and consent professionals (e.g., Consent Analyst), establishing clear ownership, expectations, and accountability.

  • Build a high-performing team that operates with autonomy, rigor, and a strong ownership mindset.

  • Coach team members to develop deep platform expertise (including OneTrust) and strong operational judgment.

Licensure, Registration, and/or Certification Required:
  • Relevant platform or domain certifications preferred (e.g. CIPP, CIPM, CIPT, AIGP, data governance, etc.)

Education Required:
  • Bachelor's degree in business, marketing, communications, social sciences, or related field.

Experience Required:
  • 8+ years of experience in trust operations, consent management, privacy operations, marketing technology, or data governance.

  • Demonstrated experience owning and leading enterprise-scale consent and preference management capabilities.

  • Prior accountability for platform ownership, operating models, and outcomes (not advisory or support roles).

  • 3+ years of experience leading teams or major operational domains.

Knowledge, Skills & Abilities Required:
  • Deep, hands-on expertise with OneTrust, including consent, preference, and privacy modules.

  • OneTrust certifications strongly preferred (e.g., OneTrust Professional, Consent & Preferences, or equivalent).

  • Strong understanding of consent, privacy, and trust principles as applied to marketing and data ecosystems.

  • Proven ability to translate regulatory and policy requirements into durable, scalable operating models.

  • Executive-level communication and influence skills with the ability to make and defend decisions.

  • High ownership mindset with comfort operating as a business and capability owner.

  • Highly collaborative, adaptable, and comfortable operating in complex, matrixed organizations

Preferred:
  • Blend of marketing technology, privacy, data governance, and digital/web operations experience.

DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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