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Triage Manager Jobs (NOW HIRING)

GI Alliance

Triage Nurse III (32246)

Sunset Valley, TX · On-site

Job Relationships * - Reports to the Triage Manager * - Works closely with Clinical Informatics' Team, Providers, and Site Clinical Staff * - Collaborates with Scheduling, Billing, and other support ...

New

GI Alliance

Triage Nurse III (32246)

Austin, TX · On-site

Job Relationships * - Reports to the Triage Manager * - Works closely with Clinical Informatics' Team, Providers, and Site Clinical Staff * - Collaborates with Scheduling, Billing, and other support ...

New

Catholic Hospice

REGISTERED TRIAGE NURSE - REMOTE

Report events to Triage Manager and Clinical Care Manager at start of next working day. * Able to provide on-going assessments of physical, psychological, social and spiritual needs of the patient ...

Catholic Hospice

REGISTERED TRIAGE NURSE - REMOTE

Report events to Triage Manager and Clinical Care Manager at start of next working day. * Able to provide on-going assessments of physical, psychological, social and spiritual needs of the patient ...

Georgia Eye Institute

Triage Supervisor

Savannah, GA · On-site

This role requires a strong background in ophthalmology, leadership skills, and the ability to manage a high-volume patient triage system. The Triage Supervisor is also responsible for monitoring ...

Orange Blossom Family Health

Triage Nurse

Orlando, FL · On-site

Director of Nursing / Clinical Manager FLSA Status: Non-Exempt Job Summary: The Clinic Triage Nurse is responsible for assessing patient symptoms and concerns during in-person visits to determine the ...

S1 Medical

Triage Nurse

FL · Remote

$65K/yr

Send escalation documentation to case management team as per protocol. * Participate in on-call after hours triage rotation. * Assist with additional triage related assignments as needed. What We Are ...

Orange Blossom Family Health

Triage Nurse

Orlando, FL · On-site

... or home management). * Document all triage assessments, advice given, and follow-up plans ... accurately and promptly in the electronic health record (EHR). * Collaborate with providers and ...

Upward Health

Triage Nurse

Phoenix, AZ · On-site

The Triage Nurse will serve in a direct care and patient advocacy role and will ensure ... Experience with completing real-time documentation in EHR and/or Care Management systems

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Triage Manager information

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How much do triage manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for triage manager in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

How does a triage manager collaborate with clinical and administrative teams to ensure efficient patient flow?

A Triage Manager plays a crucial role in coordinating communication between clinical staff, such as nurses and physicians, and administrative teams to prioritize patient care based on acuity. They assess incoming cases, delegate responsibilities, and ensure resources are allocated efficiently to minimize wait times and optimize patient outcomes. Regular meetings, clear documentation, and the use of digital tracking systems are common methods used to facilitate seamless collaboration. This teamwork allows the Triage Manager to quickly adapt to changing situations and maintain smooth operations, especially during periods of high patient volume.

What are the key skills and qualifications needed to thrive as a triage manager, and why are they important?

To thrive as a Triage Manager, you need a solid background in healthcare, strong clinical assessment abilities, and relevant management experience, often supported by a nursing or allied health degree. Familiarity with triage protocols, electronic health records (EHRs), and patient management software is typically required. Leadership, critical thinking, and excellent communication are vital soft skills for coordinating teams and ensuring efficient workflow. These skills and qualities are crucial for making accurate, timely decisions that prioritize patient safety and optimize resource allocation.

What is the difference between Triage Manager vs Triage Nurse?

AspectTriage ManagerTriage Nurse
CredentialsHealthcare management certification, nursing license often preferredRegistered Nurse (RN) license, certification in triage or emergency nursing
Work EnvironmentHealthcare facilities, emergency departments, urgent care centersEmergency departments, urgent care clinics, hospitals
ResponsibilitiesOversees triage operations, manages staff, develops protocolsPerforms patient assessments, prioritizes care, communicates with medical staff

The main difference is that a Triage Manager focuses on overseeing triage operations and staff management, while a Triage Nurse directly assesses and prioritizes patient care. Both roles require healthcare credentials, but the Manager's role is more administrative, whereas the Nurse's role is clinical.

What do you need to work in triage as a Triage Manager?

A Triage Manager typically needs a bachelor's degree in healthcare, nursing, or a related field, along with experience in clinical or emergency settings. Strong organizational, communication, and leadership skills are essential, and familiarity with healthcare software and protocols is often required.

What does a triage manager do?

A triage manager oversees the process of prioritizing and assigning cases or tasks based on urgency and importance, often in healthcare, emergency response, or customer service settings. They coordinate teams, evaluate situations, and ensure timely resolution, frequently using tools like triage protocols or software. Strong organizational and decision-making skills are essential for this role.

What cities are hiring for Triage Manager jobs?

Cities with the most Triage Manager job openings:

What are the most commonly searched types of Triage jobs?

The most popular types of Triage jobs are:

What states have the most Triage Manager jobs?

States with the most job openings for Triage Manager jobs include:

What job categories do people searching Triage Manager jobs look for?

The top searched job categories for Triage Manager jobs are:

Triage Manager jobs near you
Infographic showing various Triage Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.

Triage Nurse III (32246)

GI Alliance

Sunset Valley, TX • On-site

Other

Posted 2 days ago

New

GI Alliance rating

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

645th of 893 rated healthcare providers

Job description

Position Summary
The Triage Lead is a hybrid position that supports daily clinical triage functions while serving as the point of contact and coordinator for the broader Triage MA team. This role is responsible for performing standard triage medical assistant duties and supporting the Triage Manager with staff guidance, education, workflow improvements, and performance monitoring. The lead ensures consistency in patient communication, documentation, and protocol adherence across all triage functions.
Job Relationships
  • - Reports to the Triage Manager
  • - Works closely with Clinical Informatics' Team, Providers, and Site Clinical Staff
  • - Collaborates with Scheduling, Billing, and other support departments as needed
Qualifications
  • High school diploma or equivalent
  • Certification required as a Medical Assistant (AAMA, AMT, NCCT, or NHA), licensure as a Vocational Nurse (LVN) or Registered Nurse (RN).
  • Current BLS certification
  • Minimum of 2 years' experience in ambulatory clinical care, call center, or specialty practice setting
  • Strong knowledge of medical terminology, clinical protocols, and urologic conditions
  • Excellent documentation, communication, and follow-through skills
  • Experience using EHR systems such as Urochart
  • Previous triage or care coordination experience
  • Familiarity with HIPAA-compliant remote work standards (if remote)
Essential Job Duties
Clinical Triage Duties
  • Answer and triage incoming patient phone calls using approved protocols and systems
  • Accurately document all communication in the EMR and triage system
  • Communicate provider-reviewed results and instructions to patients without interpretation
  • Relay prescription refill requests and orders to pharmacies per provider direction
  • Schedule patient appointments, tests, and procedures based on clinical instructions
  • Collect and update patient histories, medications, allergies, and urologic symptoms over the phone
  • Obtain and organize outside records, lab results, imaging, and referrals
  • Provide standardized patient education for procedures, catheter care, and expectations
  • Escalate urgent symptoms or safety concerns following triage protocols
  • Participate in peer audits and maintain documentation quality standards
  • Adhere to HIPAA, clinical privacy standards, and scope-of-practice requirements
Team Lead Responsibilities
  • Serve as the primary point of contact for triage medical assistants across the department
  • Facilitate regular huddles and relay updates, policy changes, or workflow clarifications
  • Support new hire onboarding and serve as a peer resource for training and process questions
  • Identify and address knowledge or performance gaps in collaboration with the Shared Services Manager
  • Conduct periodic peer check-ins to support engagement, consistency, and team alignment
  • Track and assist with individual and team performance metrics (triage volume, call resolution time)
  • Assist in organizing in-service education and triage protocol refreshers
  • Promote team morale and professional growth through a supportive work environment
Collaboration & Operational Support
  • Work closely with the Shared Services Manager on:
    • Triage metrics and reporting
    • Identifying workflow inefficiencies or protocol updates
    • Staffing and scheduling coordination
  • Communicate effectively with clinical sites, providers, and centralized teams
  • Support alignment across departments
  • Represent the triage team in internal initiatives or cross-departmental projects as assigned
Performance Requirements
Knowledge
  • Understanding of triage scope of practice, medical terminology, and outpatient protocols
  • Familiarity with EMR systems, patient call documentation, and escalation criteria
  • Knowledge of urologic symptom patterns and urgent flags
  • Understanding of internal workflows across clinic and centralized teams
Skills:
  • Skilled in triaging calls, documenting interactions, and following delegated instructions
  • Effective communicator and team collaborator
  • Strong time management and follow-through skills
  • Able to mentor and support peers while maintaining high performance
Abilities:
  • Ability to prioritize in a fast-paced, multi-tasking clinical environment
  • Ability to resolve peer-level questions and escalate as needed
  • Ability to coordinate tasks across multiple clinics or specialties
  • Ability to maintain confidentiality and uphold compliance standards
Physical Demands and Work Environment:
  • Primarily a clinical office setting with moderate noise and frequent interaction
  • Hybrid role: may require both remote and in-office presence based on team needs
  • Occasional lifting up to 20 pounds; frequent sitting, typing, phone use
  • Vision required for close detail work and EMR navigation

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