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Triage Manager Jobs (NOW HIRING)

Peraton

Ticket Triage Manager

Montgomery, AL · On-site

$112K - $179K/yr

Responsibilities Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network ...

Peraton

$112K - $179K/yr

Responsibilities Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network ...

Peraton

$112K - $179K/yr

Responsibilities Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network ...

Catholic Hospice

REGISTERED TRIAGE NURSE - REMOTE

Report events to Triage Manager and Clinical Care Manager at start of next working day. * Able to provide on-going assessments of physical, psychological, social and spiritual needs of the patient ...

Pine Street Inn

Triage Supervisor

Boston, MA · On-site

$61.46K - $66.10K/yr

The Triage Supervisor will work in collaboration with the other Triage Management to oversee the Triage Team. Triage is responsible for engaging new guests in a triage assessment process which is ...

Pine Street Inn

Triage Supervisor

Boston, MA · On-site

$61.46K - $66.10K/yr

The Triage Supervisor will work in collaboration with the other Triage Management to oversee the Triage Team. Triage is responsible for engaging new guests in a triage assessment process which is ...

PINE STREET INN INC

Triage Supervisor

Boston, MA · On-site

$61.46K - $66.10K/yr

The Triage Supervisor will work in collaboration with the other Triage Management to oversee the Triage Team. Triage is responsible for engaging new guests in a triage assessment process which is ...

Georgia Eye Institute

Triage Supervisor

Savannah, GA · On-site

This role requires a strong background in ophthalmology, leadership skills, and the ability to manage a high-volume patient triage system. The Triage Supervisor is also responsible for monitoring ...

Orange Blossom Family Health

Triage Nurse

Orlando, FL · On-site

Director of Nursing / Clinical Manager FLSA Status: Non-Exempt Job Summary: The Clinic Triage Nurse is responsible for assessing patient symptoms and concerns during in-person visits to determine the ...

MOMDOC LLC

Triage

Chandler, AZ · On-site

Women's health group seeks Triage personnel to assist patients in the Chandler area; full-time ... Time management * Strong computer and typing skills * Self- starter * Excellent communication ...

firsthand Health

Triage Nurse

$80K/yr

When not managing acute issues, Triage Nurses focus on care coordination, training, and related administrative tasks. Responsibilities of a Triage Nurse include: * Triage and Escalation: Manage ...

Motional

Triage Specialist

Las Vegas, NV · On-site

Create and manage events on internal Triage developed tooling * Investigate any logs that have extenuating circumstances that may have previously prevented a reviewer from completing their task ...

MOMDOC LLC

Triage

Chandler, AZ · On-site

Women's health group seeks Triage personnel to assist patients in the Chandler area; full-time ... Time management * Strong computer and typing skills * Self- starter * Excellent communication ...

Motional

Triage Specialist

Las Vegas, NV

Create and manage events on internal Triage developed tooling * Investigate any logs that have extenuating circumstances that may have previously prevented a reviewer from completing their task ...

Highlands Oncology Group

Triage Nurse

Springdale, AR · On-site

Responsible for the triage of patient phone calls, emails, and symptom reports. Acting as a liaison ... Has extensive knowledge of chemotherapy administration, side effects and symptom management.

Wayve

Triage Specialist

Sunnyvale, CA · Hybrid

$115.60K - $137.30K/yr

The role As a Triage Specialist at Wayve , you'll play a critical role in maintaining the safety ... Experience with issue tracking and configuration management (e.g., Jira, Confluence, Bitbucket)

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How much do triage manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for triage manager in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Triage Manager, and why are they important?

To thrive as a Triage Manager, you need a solid background in healthcare, strong clinical assessment abilities, and relevant management experience, often supported by a nursing or allied health degree. Familiarity with triage protocols, electronic health records (EHRs), and patient management software is typically required. Leadership, critical thinking, and excellent communication are vital soft skills for coordinating teams and ensuring efficient workflow. These skills and qualities are crucial for making accurate, timely decisions that prioritize patient safety and optimize resource allocation.

How does a Triage Manager typically collaborate with clinical and administrative teams to ensure efficient patient flow?

A Triage Manager plays a crucial role in coordinating communication between clinical staff, such as nurses and physicians, and administrative teams to prioritize patient care based on acuity. They assess incoming cases, delegate responsibilities, and ensure resources are allocated efficiently to minimize wait times and optimize patient outcomes. Regular meetings, clear documentation, and the use of digital tracking systems are common methods used to facilitate seamless collaboration. This teamwork allows the Triage Manager to quickly adapt to changing situations and maintain smooth operations, especially during periods of high patient volume.

What does a Triage Manager do?

A Triage Manager oversees the process of assessing and prioritizing incoming cases, patients, or issues to ensure they are directed to the appropriate resources quickly and efficiently. They often work in healthcare, IT, or customer service settings, where they evaluate the urgency and nature of requests. Their role involves coordinating teams, developing protocols, and maintaining communication to improve response times and outcomes. Triage Managers play a crucial role in resource allocation and ensuring that critical cases receive immediate attention.

What is the highest paying job in healthcare management?

In healthcare management, the highest paying roles are often executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) of healthcare organizations, with salaries exceeding $200,000 annually. These roles require extensive experience, leadership skills, and often advanced degrees like an MBA or healthcare administration certification.

What is the difference between Triage Manager vs Triage Nurse?

AspectTriage ManagerTriage Nurse
CredentialsHealthcare management certification, nursing license often preferredRegistered Nurse (RN) license, certification in triage or emergency nursing
Work EnvironmentHealthcare facilities, emergency departments, urgent care centersEmergency departments, urgent care clinics, hospitals
ResponsibilitiesOversees triage operations, manages staff, develops protocolsPerforms patient assessments, prioritizes care, communicates with medical staff

The main difference is that a Triage Manager focuses on overseeing triage operations and staff management, while a Triage Nurse directly assesses and prioritizes patient care. Both roles require healthcare credentials, but the Manager's role is more administrative, whereas the Nurse's role is clinical.

What cities are hiring for Triage Manager jobs? Cities with the most Triage Manager job openings:
What are the most commonly searched types of Triage jobs? The most popular types of Triage jobs are:
What states have the most Triage Manager jobs? States with the most job openings for Triage Manager jobs include:
Triage Manager jobs near you
Infographic showing various Triage Manager job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Temporary, and 1% Contract. Highlights an 24% Physical, 11% Hybrid, and 65% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.
Ticket Triage Manager

Ticket Triage Manager

Peraton

Montgomery, AL • On-site

$112K - $179K/yr

Full-time

Posted 16 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

37th of 203 rated it services

Job description

Responsibilities
Peraton is seeking a Ticket Triage Manager. This position monitors critical network elements and applications using various network monitoring systems in a 24x7x365 Network Operations Center (NOC). Triages and assigns trouble tickets related to network infrastructure incidents or new customer requests. Uses network management systems to check for system alarms when parts of the network are not working properly and may jeopardize the level of communication services available to customers. Follows procedures to validate and escalate issues.
Other responsibilities include:
  • Ticket Management & Triage - intake, categorization, prioritization, queue monitoring, SLA tracking, ITSM documentation
  • Serve as the first point of contact for all inbound service desk tickets related to network infrastructure, ensuring timely acknowledgment and intake processing in accordance with contract SLAs
  • Operations Coordination - routing to network engineers, incident management, NOC rhythm meetings
  • Government Stakeholder Interface - communication with government leadership, status reporting, translating technical issues for non-technical audiences
  • Assess, categorize, and prioritize tickets based on severity, mission impact, and customer priority levels
  • Assign tickets to the appropriate Network Operations engineers based on skill set, workload, and urgency
  • Monitor ticket queues and escalate aged or blocked tickets
  • Maintain accurate ticket records and documentation within the ITSM platform (e.g., ServiceNow, Remedy) including status updates, resolution notes, and closure actions
  • Track and report on ticket volume, aging, SLA adherence, and recurring issue trends to identify systemic problems

Qualifications
  • Minimum of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D., 16 years with HR diploma
  • Must be a US citizen
  • Must have active Secret clearance
  • Experience using ITSM platforms such as ServiceNow, Remedy, or equivalent DoD ticketing systems
  • Security + certification
  • Strong written and verbal communication skills with demonstrated ability to brief government leadership
  • Ability to work effectively in a high-tempo, mission-critical operations environment with competing priorities

Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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