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Triage Coordinator Jobs (NOW HIRING)

EYE CLINIC OF WISCONSIN

Triage Coordinator

Wausau, WI · On-site

$18 - $24/hr

Triage Coordinator Reports to: Patient Services Manager Department Medical Floor FLSA: Non-Exempt Position Summary: The Triage Coordinator is responsible for responding to patient phone calls ...

Eye Clinic of Wisconsin

Triage Coordinator

Wausau, WI

$18 - $24/hr

Triage Coordinator Reports to: Patient Services Manager Department Medical Floor FLSA: Non-Exempt Position Summary: The Triage Coordinator is responsible for responding to patient phone calls ...

Albanymed

Organ Triage Coordinator

Albany, NY

$19.75 - $26.25/hr

The Triage Coordinator responds to hospital-vented referrals via direct phone communication, completes donor suitability evaluations through electronic medical record (EMR) review, and gathers ...

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How much do triage coordinator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for triage coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is a triage coordinator?

A Triage Coordinator is responsible for assessing incoming requests, prioritizing cases based on urgency, and directing them to the appropriate resources. They often work in healthcare, customer service, or crisis intervention settings, ensuring that critical situations receive timely attention. Their role requires strong organizational, communication, and decision-making skills to manage workflow efficiently.

What does a triage coordinator do?

A typical day for a Triage Coordinator involves assessing patient needs through phone or in-person interactions, prioritizing cases based on urgency, and coordinating with medical staff to direct patients to the appropriate level of care. You’ll frequently use software platforms to manage records, schedule appointments, and communicate updates with healthcare teams. The role often requires balancing multiple cases, responding to unexpected situations, and ensuring processes run smoothly. You’ll work closely with nurses, physicians, and administrative staff, making teamwork and adaptability essential aspects of the job.

What skills and qualifications are needed to be a triage coordinator?

To thrive as a Triage Coordinator, you need strong organizational abilities, clinical knowledge, and experience in patient assessment, often supported by a background in healthcare or a related field. Familiarity with electronic health records (EHRs), triage protocols, and scheduling or case management systems is commonly required. Excellent communication, multitasking, and decision-making skills help you prioritize cases effectively and work collaboratively. These abilities are vital to ensure patients receive timely care and resources are allocated efficiently in high-pressure environments.

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Triage Coordinator jobs near you
Infographic showing various Triage Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Triage Coordinator

EYE CLINIC OF WISCONSIN

Wausau, WI • On-site

$18 - $24/hr

Full-time

Posted 20 days ago

Eye Clinic Of Wisconsin rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position: Triage Coordinator
Reports to: Patient Services Manager Department
Medical Floor FLSA: Non-Exempt
Position Summary:
The Triage Coordinator is responsible for responding to patient phone calls, completing FML paperwork, completing prior authorizations for medications and tests (CT scans, MRI scans, etc.). The Triage Coordinator will complete medication refills as directed by the physician as well as order tests and/or labs as directed by the physician.
Principle Duties and Responsibilities:
  • Serve as a liaison between patients and providers regarding treatment plans, medications, follow-up instructions and care recommendations
  • Receive and evaluate patient phone calls, portal messages, referrals and other clinical inquiries
  • Assess and prioritize patient's symptoms and determine urgency using ophthalmic triage protocols
  • Address patient calls, triaging emergent calls and determining appropriate scheduling protocol for the situation
    • Complete patient medication refill requests
    • Completing FMLA, DOT, FAA paperwork
    • Prior authorizing imaging requests (i.e., CT scans, MRI)
  • Complete and maintain accurate documentation in a timely manner
  • Adherent to HIPPA and all applicable regulatory requirements
  • Follow all clinic policies for standards of care
  • Ability to remain unbiased when making decisions
  • Demonstrates knowledge of proper, safe, efficient use of office equipment, working knowledge of Microsoft Office
  • Ability to work in a fast-paced medical
  • Ability to see people as individuals, recognize and meet their specific needs related to their role
  • Develop and maintain positive working relationships with other employees throughout the Clinic
  • Other duties as assigned

Work Relationship and Scope:
The Triage Coordinator reports directly to the Clinic Director
Qualifications:
Education
  • Licensed Practical Nurse (LPN), Registered Nurse (RN), Certified Ophthalmic Assistant (COA), Certified Ophthalmic Technician (COT), or equivalent clinical experience.

Experience
  • Experience in clinical triage, ambulatory care nursing or specialty clinic settings preferred
  • 2-4 years of patient service experience

Work Conditions
Work is performed at the main clinic: 800 N. First Street, Wausau, WI. Travel to satellite locations is required when needed. Hours of work will depend on the needs of the Clinic. Requires the ability to sit or stand for extended periods of time. Occasional lifting (30 pounds), bending, stooping, pushing, pulling, and climbing stairs is required.
Acknowledgement
This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job duties as requested by Management. All requirements are subject to change over time. Reasonable accommodations will be provided for those individuals with a disability.

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