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Telehealth Triage Jobs (NOW HIRING)

FONEMED

Telehealth Triage Nurse

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses ...

Fonemed

Telehealth Triage Nurse

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses ...

Actalent

Telehealth Nurse

Raleigh, NC · On-site

Provide telehealth triage services to assess patient needs, address clinical concerns, and guide appropriate next steps in care. * Discuss potential and current side effects of prescribed therapies ...

Actalent

Telehealth Nurse

Durham, NC · On-site

Provide telehealth triage services to assess patient needs, address clinical concerns, and guide appropriate next steps in care. * Discuss potential and current side effects of prescribed therapies ...

Nphosting

Triage Hotline Nurse (RN)

San Antonio, TX · On-site

$43.86/hr

Meet and maintain all federal and state regulatory guidelines and standards applicable to this position. 2. Provide telehealth triage services to assess patient needs and evaluate symptoms. This ...

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Telehealth Triage information

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$13

$31

$51

How much do telehealth triage jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for telehealth triage in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is telehealth triage?

Telehealth triage is the process of remotely assessing a patient's symptoms and determining the urgency and type of care needed through digital communication methods like phone or video calls. Healthcare professionals, such as nurses or doctors, use telehealth triage to evaluate patient concerns, provide advice, and direct them to the appropriate level of care, such as self-care, a primary care visit, or emergency services. This approach improves access to care, reduces unnecessary in-person visits, and helps prioritize patient needs efficiently.

How does a telehealth triage nurse typically collaborate with physicians and other healthcare team members?

In a Telehealth Triage role, nurses work closely with physicians, nurse practitioners, and other healthcare professionals by communicating patient assessments, escalating urgent cases, and coordinating follow-up care. They often use secure messaging systems or electronic health records to relay important information and ensure continuity of care. Regular virtual team meetings and case discussions are common, fostering a collaborative environment even in a remote setting. This teamwork is essential for providing timely and effective patient care, especially when managing high volumes of remote patient inquiries.

What are the key skills and qualifications needed to thrive as a telehealth triage nurse, and why are they important?

To thrive as a Telehealth Triage nurse, you need a solid clinical background, strong assessment skills, and an active nursing license, usually as an RN. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication technologies is typically required. Excellent communication, critical thinking, and empathy are essential soft skills for building patient trust and making accurate decisions remotely. These skills and qualifications are crucial for delivering safe, effective care and ensuring positive patient outcomes in a virtual environment.

What is the difference between Telehealth Triage vs Telehealth Nurse?

AspectTelehealth TriageTelehealth Nurse
CredentialsRN or LPN, triage certification often preferredRN license required, often with additional certifications
Work EnvironmentRemote, call-center or telehealth platformRemote or clinical setting, patient interaction
Job FocusAssess symptoms, prioritize care, provide adviceProvide nursing care, monitor patient health, treatment planning

Telehealth Triage specialists primarily assess symptoms and prioritize care over the phone, while Telehealth Nurses provide direct nursing care and ongoing patient management. Both roles require nursing credentials and often work remotely, but their focus and responsibilities differ significantly.

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What states have the most Telehealth Triage jobs?

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What job categories do people searching Telehealth Triage jobs look for?

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Telehealth Triage jobs near you
Infographic showing various Telehealth Triage job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 9% Part Time, and 19% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.

Telehealth Triage Coordinator

UPMC Senior Communities

Altoona, PA • On-site

$18.59 - $27.96/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Coordinate telehealth visits by scheduling appointments, facilitating virtual consultations, and serving as a liaison between patients, caregivers, and physicians.

  • Operate and support the mobile telehealth cart during patient examinations, including performing physical assessments and assisting with hands-on patient support.

  • Document patient interactions, communicate case details to physicians, and manage technical and administrative aspects of telehealth services.

Job description

Shape the Future of Patient Care - One Virtual Visit at a Time
**Note: This is an on-site position, based at UPMC Altoona.
As a Telehealth Triage Coordinator, you'll be the essential link between patients and remote specialty physicians, helping facilitate virtual consultations and ensuring a seamless telehealth experience. Working directly with patients in the hospital setting, you'll coordinate and support telemedicine visits with Infectious Disease and Pulmonology physicians, as well as other telehealth services as needed.
Using a mobile telehealth cart, you'll guide and support each visit - positioning patients, assisting with physical assessments, and ensuring the physician can clearly visualize and interact with the patient. You'll also help triage patient needs and provide health information under the direct supervision of the physician. This role combines hands-on patient interaction, clinical support, and technology coordination to help deliver timely, high-quality care.
This is an exciting opportunity to be part of a growing and innovative care model that blends compassionate patient care with cutting-edge technology. If you enjoy working collaboratively, solving problems, and making a meaningful impact on the patient experience, this role offers a unique and rewarding career path.
Key Responsibilities:
Coordinate Telehealth Visits
  • Schedule patient appointments and coordinate visit logistics with telehealth physicians.
  • Facilitate virtual consultations with Infectious Disease, Pulmonology, and other specialty providers as needed.
  • Serve as a liaison between patients, bedside caregivers, local providers, and remote physicians.
  • Prepare for each visit by reviewing patient information and identifying clinical goals.
  • Verify patient consent for telehealth services.

Support Clinical Evaluations
  • Operate and manage the mobile telehealth cart during patient exams.
  • Perform physician-directed physical assessments using telehealth tools (e.g., camera, connected stethoscope).
  • Assist with wound care, patient positioning, and other hands-on support as directed.

Patient Communication & Education
  • Provide health information and anticipatory guidance under physician supervision.
  • Reinforce education regarding disease management, medications, and follow-up care.
  • Answer patient questions and help ensure understanding of the telehealth process.
  • Schedule follow-up appointments and coordinate additional services as needed.

Documentation & Communication
  • Accurately document patient interactions and triage calls.
  • Communicate complex cases and verbal orders to physicians.
  • Coordinate with departments and pharmacies to address patient needs.

Administrative & Technical Support
  • Order labs and tests per standing orders; process prescription refills.
  • Maintain HIPAA compliance and uphold privacy standards.
  • Manage the telehealth cart, troubleshoot technical issues, and coordinate cleaning and maintenance.

Quality & Compliance
  • Reconcile visit documentation for billing accuracy.
  • Assist with data collection and medication reconciliations.
  • Demonstrate system-wide competencies and professional behavior.
  • Performs in accordance with system-wide competencies/behavior.

*Performs other duties as assigned.
Qualifications:
  • High School Diploma, GED required.
  • Successful completion of Licensed Practical Nurse course OR Medical Assistant
  • 1 Year of experience working with patients in a medical setting preferred (office or hospital setting)

Licensure, Certifications, and Clearances:
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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