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Veterinary Care Coordinator Jobs (NOW HIRING)

Schwarzman Animal Medical Center

Care Coordinator

Newark, NJ · On-site

$23.95 - $30.75/hr

With 150+ veterinarians working collaboratively across 20 specialties and services, our team prides ... About the Role of Care Coordinator for AMC's Cancer Institute The Schwarzman Animal Medical Center ...

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How much do veterinary care coordinator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for veterinary care coordinator in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What does a veterinary care coordinator do?

A Veterinary Care Coordinator serves as the primary point of contact between pet owners and the veterinary clinic. They help schedule appointments, manage client communications, handle medical records, and ensure that patients receive timely care. Additionally, they educate clients about pet health, assist with billing, and support the veterinary team with administrative tasks. Their role is essential in providing a positive experience for clients and ensuring the smooth operation of the clinic.

What are the key skills and qualifications needed to thrive as a veterinary care coordinator, and why are they important?

To thrive as a Veterinary Care Coordinator, you need a solid understanding of animal care, client service, and administrative procedures, often supported by experience in veterinary settings or relevant certifications. Familiarity with veterinary practice management software, appointment scheduling systems, and medical recordkeeping tools is typically required. Outstanding communication, organizational skills, and empathy are essential soft skills for building trust with pet owners and supporting veterinary teams. These skills ensure efficient clinic operations, excellent patient care, and positive experiences for both clients and their animals.

What are the most common challenges veterinary care coordinators face when managing client communication?

Veterinary Care Coordinators often encounter challenges such as balancing the needs of multiple clients, handling emotional conversations with pet owners, and accurately relaying medical information between veterinarians and clients. Managing appointment scheduling, follow-ups, and urgent cases requires strong organizational and communication skills. Coordinators must remain empathetic and calm under pressure, especially when clients are anxious about their pets' health or when unexpected situations arise.

What is the difference between Veterinary Care Coordinator vs Veterinary Technician?

AspectVeterinary Care CoordinatorVeterinary Technician
CredentialsHigh school diploma or equivalent; certification optionalVeterinary Technician Certification (CVT, LVT, RVT)
Work EnvironmentFront-office, client communication, appointment schedulingClinical, assisting veterinarians in medical procedures
Employer & Industry UsageVeterinary clinics, hospitals, animal sheltersVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, appointment managementMedical procedures, animal care

The Veterinary Care Coordinator primarily handles client communication, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians are involved in clinical tasks, assisting veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities and required credentials.

What is a veterinary care coordinator?

A veterinary care coordinator is a professional who manages client communication, appointment scheduling, and patient records in a veterinary clinic. They often assist with client education, coordinate treatments, and use practice management software to ensure smooth clinic operations.
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Veterinary Care Coordinator jobs near you
Infographic showing various Veterinary Care Coordinator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,047 per year, or $22.6 per hour.

Experienced Veterinary Care Coordinator (Receptionist)

Palm Desert, CA • On-site

Veterinary Urgent Care of the Desert
See more jobs at Veterinary Urgent Care of the Desertexternal

$18 - $22/hr

Full-time

Re-posted 18 days ago

Job description

About the Role:
We are looking for passionate, talented, experienced Veterinary Care Coordinators to join our team. The Care Coordinator role is a unique position that offers immense growth potential. This position is essential to the success of the practice. The Care Coordinator performs a wide range of duties, but primarily focuses on assisting clients and ensuring consistent, compassionate, and timely communication throughout each patient visit. The main goal of the Care Coordinator is to ensure clients and patients feel comforted and at ease. This position offers the opportunity to learn and build on existing veterinary administrative skills in a supportive and caring environment.
About us:
We are a team of enthusiastic veterinary professionals with a vision to bridge the gap between general practice and emergency medicine. We understand and respect the importance of the primary care veterinarian-client-patient-relationship. Our goal is to help maintain that bond by serving as a resource when primary care is unavailable. We strive to consistently provide an exceptional, compassionate, and convenient healthcare experience that we would want for ourselves and our loved ones.
We aim to foster a work environment that is supportive, collaborative, and fun. Our goal is to create a whole-team approach to healthcare, where every team member is invested in each case. We are committed to maintaining a just culture where accountability and growth are top priorities. We empower a team of smart, creative people to provide exceptional care.
Our work environment includes:
  • Modern office setting
  • Growth opportunities
  • On-the-job training
  • Safe work environment

Requirements:
  • Minimum of 1 year of experience working in veterinary medicine
  • Knowledge of veterinary medicine; appropriate triage and medical terminology
  • Excellent understanding of technology and software; computer-savvy
  • Experience with ezyVet is a plus, but not required
  • Consistently displays a professional demeanor and accountability
  • Communicates in a calm, clear, respectful, and concise manner (with clients, team members, and any other visitors)
  • Has a friendly disposition and a desire to help others: provides a high level of care to each client
  • Strong attention to detail and follow-through
  • Ability to think independently and problem solve. Understands that each situation is unique and there is no "one size fits all" solution to certain issues; uses good judgment to find proper solutions for each situation
  • High emotional intelligence, empathy, and maturity
  • Performs well in a team-oriented work environment
  • Displays excellent time management skills
  • Excellent problem-solving skills and a positive attitude

Essential Job Functions:
  • Greet clients, complete check-in procedures, assist clients with questions and concerns
  • Work with technology to ensure efficient workflow
  • Act as a liaison between doctors, clients, and patients
  • Ensure clean appearance of the front desk, lobby, client restroom, and exam rooms at all times
  • Obtain client and patient information for medical records
  • Respond to client messages and send messages as needed
  • Create and discuss treatment plans with clients as needed. Ensure all appropriate forms are completed before treatments are performed
  • Work closely with veterinary technicians and assist with patient treatments as needed
  • Maintain the flow of each patient visit. Understand where each patient is during every step of the visit process, and consistently keep clients updated
  • Review patient discharges, collect and post client payments
  • Make and take client phone calls as necessary. Perform daily callbacks to check on patients and answer client questions
  • Keep in consistent contact with other team members (via Google Chat and/or phones)
  • Assist Virtual Care Coordinators with answering phones as needed, using a professional and compassionate tone at all times
  • Continuously strive to improve the Care Coordinator position and the hospital as a whole
  • Assist all other healthcare team members as needed
  • Other duties as needed/assigned

*Veterinary Urgent Care of the Desert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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