ZipRecruiter

Log In

1

Veterinary Care Coordinator Jobs (NOW HIRING)

VCA Animal Hospitals

Veterinary Care Coordinator

Aurora, IL

$19 - $25.75/hr

As a Patient Care Coordinator , you will play a vital role in supporting our Doctors and Technician ... Medical background, such as veterinary technician, human healthcare, or pharmaceutical * Medical ...

New

next page

Showing results 1-20

All JobsAnimal JobsVeterinary JobsVeterinary Assistant JobsVeterinary Care Coordinator Jobs

Veterinary Care Coordinator information

See salary details

$12

$22

$33

How much do veterinary care coordinator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for veterinary care coordinator in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What does a veterinary care coordinator do?

A Veterinary Care Coordinator serves as the primary point of contact between pet owners and the veterinary clinic. They help schedule appointments, manage client communications, handle medical records, and ensure that patients receive timely care. Additionally, they educate clients about pet health, assist with billing, and support the veterinary team with administrative tasks. Their role is essential in providing a positive experience for clients and ensuring the smooth operation of the clinic.

What are the key skills and qualifications needed to thrive as a veterinary care coordinator, and why are they important?

To thrive as a Veterinary Care Coordinator, you need a solid understanding of animal care, client service, and administrative procedures, often supported by experience in veterinary settings or relevant certifications. Familiarity with veterinary practice management software, appointment scheduling systems, and medical recordkeeping tools is typically required. Outstanding communication, organizational skills, and empathy are essential soft skills for building trust with pet owners and supporting veterinary teams. These skills ensure efficient clinic operations, excellent patient care, and positive experiences for both clients and their animals.

What are the most common challenges veterinary care coordinators face when managing client communication?

Veterinary Care Coordinators often encounter challenges such as balancing the needs of multiple clients, handling emotional conversations with pet owners, and accurately relaying medical information between veterinarians and clients. Managing appointment scheduling, follow-ups, and urgent cases requires strong organizational and communication skills. Coordinators must remain empathetic and calm under pressure, especially when clients are anxious about their pets' health or when unexpected situations arise.

What is the difference between Veterinary Care Coordinator vs Veterinary Technician?

AspectVeterinary Care CoordinatorVeterinary Technician
CredentialsHigh school diploma or equivalent; certification optionalVeterinary Technician Certification (CVT, LVT, RVT)
Work EnvironmentFront-office, client communication, appointment schedulingClinical, assisting veterinarians in medical procedures
Employer & Industry UsageVeterinary clinics, hospitals, animal sheltersVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, appointment managementMedical procedures, animal care

The Veterinary Care Coordinator primarily handles client communication, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians are involved in clinical tasks, assisting veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities and required credentials.

What is a veterinary care coordinator?

A veterinary care coordinator is a professional who manages client communication, appointment scheduling, and patient records in a veterinary clinic. They often assist with client education, coordinate treatments, and use practice management software to ensure smooth clinic operations.
More about Veterinary Care Coordinator jobs

What cities are hiring for Veterinary Care Coordinator jobs?

Cities with the most Veterinary Care Coordinator job openings:

What are the most commonly searched types of Veterinary Care jobs?

The most popular types of Veterinary Care jobs are:

What states have the most Veterinary Care Coordinator jobs?

States with the most job openings for Veterinary Care Coordinator jobs include:

What job categories do people searching Veterinary Care Coordinator jobs look for?

The top searched job categories for Veterinary Care Coordinator jobs are:

Veterinary Care Coordinator jobs near you
Infographic showing various Veterinary Care Coordinator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,047 per year, or $22.6 per hour.

Veterinary Care Coordinator

VCA Animal Hospitals

Aurora, IL

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

Job description

VCA Aurora Animal Hospital invites you to be our newest Emergency Patient Care Coordinator!

Schedule: Full-time opportunity. Wednesday-Fridays and Sunday 7am-6pm. required.

Compensation:$ 18 - 21/ hr.

Starting range is determined by license, skill set, and years of experience in the field. Financial growth opportunities available.

As a Patient Care Coordinator, you will play a vital role in supporting our Doctors and Technician team by ensuring a seamless and positive experience for our clients and patients. Your ability to create a welcoming, low-stress environment will be essential in delivering exceptional patient care and client service.

Key Responsibilities:
  • Serve as a primary point of contact for clients, providing in-depth education on treatment plans, procedures, and discharge instructions.
  • Coordinate patient care services to ensure efficient workflow and continuity of care.
  • Accurately enter and review charges to maintain precise billing and medical records.
  • Collaborate with all hospital departments to support seamless communication and patient care.
  • Manage and maintain medical records, charts, reports, and correspondence with accuracy and confidentiality.

We are looking for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is committed to providing top-tier support to both clients and the veterinary team.

Requirements:

  • Confidence around pets
  • Medical background, such as veterinary technician, human healthcare, or pharmaceutical
  • Medical terminology training
  • Ability to work weekends and evenings. This is an overnight position.

Benefits of joining the VCA Aurora Animal Hospital Team!

  • Access to the people and financial resources of a large veterinary community
  • Leadership Opportunities and Career Development Programs
  • Opportunities to give back through strong Shelter partnerships and VCA Charities
  • Free mental wellness subscriptions (Head Space and 12 Lyra Health Sessions)
  • In-hospital Social Worker
  • Referral bonuses and Competitive wages
  • Medical, dental & vision insurance for you and your family
  • Life, long and short-term disability insurance included
  • Paid parental leave
  • Paid vacation, sick time, and holiday pay
  • 401(k) with corporate match
  • Pet care discounts (40-100%)
  • Associate-led equity, inclusion, and diversity groups
  • Free Continuing Education through our online WoofU
  • Associate discounts on major cell phone carriers, car rentals, entertainment, and more!
  • Plus so much more!

Key points in regarding our hospital's commitment to professional development and employee well-being:

On-Site Social Worker:The presence of an on-site social worker is a remarkable resource for our associates.

Health and Well-being:Prioritizing the health and well-being of our team is a leadership priority that ensures a positive workplace culture. A healthy and supported team is better equipped to provide the best care to patients and clients.

Location:2600 W. Galena Blvd., Aurora, IL 60506

Apply Today! If you're passionate about saving lives, have a heart as big as a Saint Bernard's, we want to hear from you! Let's make tails wag together!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

What VCA Animal Hospitals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply