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Triage Manager Jobs in Texas (NOW HIRING)

GI Alliance

Triage Nurse III (32154)

Round Rock, TX · On-site

Job Relationships * - Reports to the Triage Manager * - Works closely with Clinical Informatics' Team, Providers, and Site Clinical Staff * - Collaborates with Scheduling, Billing, and other support ...

GI Alliance

Triage Nurse III (32246)

Austin, TX · On-site

Job Relationships * - Reports to the Triage Manager * - Works closely with Clinical Informatics' Team, Providers, and Site Clinical Staff * - Collaborates with Scheduling, Billing, and other support ...

New

Tennessee Oncology

The Triage Nurse monitors and returns calls/communications related to Tennessee Oncology (TN ONC ... managing them to prevent unnecessary emergency department and hospital utilization Responds to ...

Linkstar solution

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Cellphone Triage

Irving, TX · On-site

$14.50 - $15.50/hr

Overview We are seeking a dedicated and proactive Triage team members to join our dynamic team. The ... Proven experience in team management within a warehouse or logistics environment. * Familiarity ...

New

Linkstar solution

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Cellphone Triage

Irving, TX · On-site

$14.50 - $15.50/hr

Overview We are seeking a dedicated and proactive Triage team members to join our dynamic team. The ... Proven experience in team management within a warehouse or logistics environment. * Familiarity ...

New

Forest Lane Pediatrics

Be Seen First

Phone Triage Nurse Manager

Dallas, TX · On-site

$38 - $42/hr

Phone Triage Nurse Manager The Nurse Manager oversees the daily operations of the nursing staff across all clinic locations. This role ensures quality patient care, adherence to clinical standards ...

Heart to Heart Hospice

Triage RN

Carrollton, TX · On-site

Triage Registered Nurse What You Must Have: * Current State Registered Nurse License * Current ... Manage referrals that come in over the weekend and after-hours * Provide education and support to ...

Endeavor Health

RN Triage - Gastro

Center, TX · On-site

$33.96 - $52.64/hr

The Triage Nurse will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention.Duties include: phone triage, patient education and continuous ...

Lightedge

Triage Technician

Austin, TX

The Triage Technician is responsible for being the first responder for inbound customer requests ... Basic understanding of managed IT service provider infrastructure and services such as servers ...

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Triage Manager information

See Texas salary details

$12

$29

$48

How much do triage manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for triage manager in Texas is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $33.61 per hour, depending on experience, location, and employer.

How does a triage manager collaborate with clinical and administrative teams to ensure efficient patient flow?

A Triage Manager plays a crucial role in coordinating communication between clinical staff, such as nurses and physicians, and administrative teams to prioritize patient care based on acuity. They assess incoming cases, delegate responsibilities, and ensure resources are allocated efficiently to minimize wait times and optimize patient outcomes. Regular meetings, clear documentation, and the use of digital tracking systems are common methods used to facilitate seamless collaboration. This teamwork allows the Triage Manager to quickly adapt to changing situations and maintain smooth operations, especially during periods of high patient volume.

What are the key skills and qualifications needed to thrive as a triage manager, and why are they important?

To thrive as a Triage Manager, you need a solid background in healthcare, strong clinical assessment abilities, and relevant management experience, often supported by a nursing or allied health degree. Familiarity with triage protocols, electronic health records (EHRs), and patient management software is typically required. Leadership, critical thinking, and excellent communication are vital soft skills for coordinating teams and ensuring efficient workflow. These skills and qualities are crucial for making accurate, timely decisions that prioritize patient safety and optimize resource allocation.

What is the difference between Triage Manager vs Triage Nurse?

AspectTriage ManagerTriage Nurse
CredentialsHealthcare management certification, nursing license often preferredRegistered Nurse (RN) license, certification in triage or emergency nursing
Work EnvironmentHealthcare facilities, emergency departments, urgent care centersEmergency departments, urgent care clinics, hospitals
ResponsibilitiesOversees triage operations, manages staff, develops protocolsPerforms patient assessments, prioritizes care, communicates with medical staff

The main difference is that a Triage Manager focuses on overseeing triage operations and staff management, while a Triage Nurse directly assesses and prioritizes patient care. Both roles require healthcare credentials, but the Manager's role is more administrative, whereas the Nurse's role is clinical.

What do you need to work in triage as a Triage Manager?

A Triage Manager typically needs a bachelor's degree in healthcare, nursing, or a related field, along with experience in clinical or emergency settings. Strong organizational, communication, and leadership skills are essential, and familiarity with healthcare software and protocols is often required.

What does a triage manager do?

A triage manager oversees the process of prioritizing and assigning cases or tasks based on urgency and importance, often in healthcare, emergency response, or customer service settings. They coordinate teams, evaluate situations, and ensure timely resolution, frequently using tools like triage protocols or software. Strong organizational and decision-making skills are essential for this role.

What are the most commonly searched types of Triage jobs in Texas?

The most popular types of Triage jobs in Texas are:

What are popular job titles related to Triage Manager jobs in Texas?

For Triage Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Triage Manager jobs in Texas look for?

The top searched job categories for Triage Manager jobs in Texas are:

What cities in Texas are hiring for Triage Manager jobs?

Cities in Texas with the most Triage Manager job openings:

Triage Manager jobs near you
Infographic showing various Triage Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,240 per year, or $29.4 per hour.

Triage Nurse III (32154)

GI Alliance

Round Rock, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

GI Alliance rating

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

644th of 891 rated healthcare providers

Job description

Position Summary
The Triage Lead is a hybrid position that supports daily clinical triage functions while serving as the point of contact and coordinator for the broader Triage MA team. This role is responsible for performing standard triage medical assistant duties and supporting the Triage Manager with staff guidance, education, workflow improvements, and performance monitoring. The lead ensures consistency in patient communication, documentation, and protocol adherence across all triage functions.
Job Relationships
  • - Reports to the Triage Manager
  • - Works closely with Clinical Informatics' Team, Providers, and Site Clinical Staff
  • - Collaborates with Scheduling, Billing, and other support departments as needed
Qualifications
  • High school diploma or equivalent
  • Certification required as a Medical Assistant (AAMA, AMT, NCCT, or NHA), licensure as a Vocational Nurse (LVN) or Registered Nurse (RN).
  • Current BLS certification
  • Minimum of 2 years' experience in ambulatory clinical care, call center, or specialty practice setting
  • Strong knowledge of medical terminology, clinical protocols, and urologic conditions
  • Excellent documentation, communication, and follow-through skills
  • Experience using EHR systems such as Urochart
  • Previous triage or care coordination experience
  • Familiarity with HIPAA-compliant remote work standards (if remote)
Essential Job Duties
Clinical Triage Duties
  • Answer and triage incoming patient phone calls using approved protocols and systems
  • Accurately document all communication in the EMR and triage system
  • Communicate provider-reviewed results and instructions to patients without interpretation
  • Relay prescription refill requests and orders to pharmacies per provider direction
  • Schedule patient appointments, tests, and procedures based on clinical instructions
  • Collect and update patient histories, medications, allergies, and urologic symptoms over the phone
  • Obtain and organize outside records, lab results, imaging, and referrals
  • Provide standardized patient education for procedures, catheter care, and expectations
  • Escalate urgent symptoms or safety concerns following triage protocols
  • Participate in peer audits and maintain documentation quality standards
  • Adhere to HIPAA, clinical privacy standards, and scope-of-practice requirements
Team Lead Responsibilities
  • Serve as the primary point of contact for triage medical assistants across the department
  • Facilitate regular huddles and relay updates, policy changes, or workflow clarifications
  • Support new hire onboarding and serve as a peer resource for training and process questions
  • Identify and address knowledge or performance gaps in collaboration with the Shared Services Manager
  • Conduct periodic peer check-ins to support engagement, consistency, and team alignment
  • Track and assist with individual and team performance metrics (triage volume, call resolution time)
  • Assist in organizing in-service education and triage protocol refreshers
  • Promote team morale and professional growth through a supportive work environment
Collaboration & Operational Support
  • Work closely with the Shared Services Manager on:
    • Triage metrics and reporting
    • Identifying workflow inefficiencies or protocol updates
    • Staffing and scheduling coordination
  • Communicate effectively with clinical sites, providers, and centralized teams
  • Support alignment across departments
  • Represent the triage team in internal initiatives or cross-departmental projects as assigned
Performance Requirements
Knowledge
  • Understanding of triage scope of practice, medical terminology, and outpatient protocols
  • Familiarity with EMR systems, patient call documentation, and escalation criteria
  • Knowledge of urologic symptom patterns and urgent flags
  • Understanding of internal workflows across clinic and centralized teams
Skills:
  • Skilled in triaging calls, documenting interactions, and following delegated instructions
  • Effective communicator and team collaborator
  • Strong time management and follow-through skills
  • Able to mentor and support peers while maintaining high performance
Abilities:
  • Ability to prioritize in a fast-paced, multi-tasking clinical environment
  • Ability to resolve peer-level questions and escalate as needed
  • Ability to coordinate tasks across multiple clinics or specialties
  • Ability to maintain confidentiality and uphold compliance standards
Physical Demands and Work Environment:
  • Primarily a clinical office setting with moderate noise and frequent interaction
  • Hybrid role: may require both remote and in-office presence based on team needs
  • Occasional lifting up to 20 pounds; frequent sitting, typing, phone use
  • Vision required for close detail work and EMR navigation

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