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Triage Assistant Jobs in Texas (NOW HIRING)

GI Alliance

Triage Nurse III (32246)

Sunset Valley, TX · On-site

This role is responsible for performing standard triage medical assistant duties and supporting the Triage Manager with staff guidance, education, workflow improvements, and performance monitoring.

New

GI Alliance

Triage Nurse III (32246)

Austin, TX · On-site

This role is responsible for performing standard triage medical assistant duties and supporting the Triage Manager with staff guidance, education, workflow improvements, and performance monitoring.

Tennessee Oncology

The Triage Nurse monitors and returns calls/communications related to Tennessee Oncology (TN ONC ... Asks appropriate, open ended questions utilizing TN ONC approved algorithms/pathways to assist in ...

Addison Group

Triage Medical Assistant

Austin, TX · On-site

$20 - $22/hr

Triage Medical Assistant (Contract-to-Hire) Location : Austin, TX Schedule : Monday-Friday, 8am-5pm Pay : $20-22/hour Benefits : This position is eligible for medical, dental, vision, and 401(k) ...

West Texas Centers

184 IDD RN

Big Spring, TX · On-site

$70K/yr

Participate in the nursing on-call rotation and assist with after-hours triage. Assist with recruitment and retention of nursing staff. Travel throughout the service region as needed. Perform other ...

Women Partners in OB/GYN

Be Seen First

Triage Nurse RN or LVN

San Antonio, TX · On-site

$29 - $31/hr

Administer prescribed medications and treatments. * Assist physician during treatment, examination ... Triage and return patient phone calls. * Consult with physician as appropriate. * Assist in ...

Women Partners in OB/GYN

Be Seen First

Triage Nurse RN or LVN

San Antonio, TX · On-site

$29 - $31/hr

Administer prescribed medications and treatments. * Assist physician during treatment, examination ... Triage and return patient phone calls. * Consult with physician as appropriate. * Assist in ...

Lightedge

Triage Technician

Bellville, TX · On-site

The Triage Technician is responsible for being the first responder for inbound customer requests ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Lightedge

Triage Technician

Austin, TX

The Triage Technician is responsible for being the first responder for inbound customer requests ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Lightedge

Triage Technician

Austin, TX · On-site

The Triage Technician is responsible for being the first responder for inbound customer requests ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Lightedge

Triage Technician

Austin, TX

The Triage Technician is responsible for being the first responder for inbound customer requests ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Triage Assistant information

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How much do triage assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for triage assistant in Texas is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.16 and $16.70 per hour, depending on experience, location, and employer.

What is a triage assistant?

Triage Assistants are professionals who support healthcare teams by assessing and prioritizing patient needs, often in clinics, hospitals, or emergency settings. They gather essential patient information, help determine the urgency of medical issues, and direct patients to the appropriate care provider or department. Their work ensures that patients with the most urgent needs receive timely attention, while also streamlining the workflow for medical staff. Triage Assistants typically interact with patients in person, over the phone, or via electronic systems, and may also handle administrative tasks related to patient intake.

What are the typical challenges a triage assistant faces when managing high patient volumes?

Triage Assistants often encounter challenges during peak hours, such as quickly assessing multiple patients while maintaining accuracy and empathy. Balancing the need to prioritize urgent cases with ensuring all patients are attended to efficiently can be demanding. Strong communication and organizational skills are essential, as you’ll be coordinating with nurses, doctors, and other staff to relay critical information and updates promptly. Adapting to fast-paced environments and remaining calm under pressure are important traits for success in this role.

What are the key skills and qualifications needed to thrive as a triage assistant, and why are they important?

To thrive as a Triage Assistant, you need strong organizational skills, medical terminology knowledge, and the ability to accurately assess patient needs, often supported by a relevant certificate or healthcare experience. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, empathy, and multitasking abilities are crucial for effectively interacting with patients and healthcare staff. These skills are essential to ensure efficient patient flow, accurate information gathering, and a positive patient experience in clinical settings.

What is the difference between Triage Assistant vs Medical Receptionist?

AspectTriage AssistantMedical Receptionist
CredentialsBasic healthcare training, certification in medical assisting or triageHigh school diploma, administrative or customer service experience
Work EnvironmentClinics, hospitals, urgent care centersDoctor's offices, clinics, healthcare facilities
Job FocusAssessing patient symptoms, prioritizing care, providing medical guidanceScheduling appointments, managing patient check-in/out, administrative tasks

While both roles are vital in healthcare settings, Triage Assistants focus on patient assessment and prioritization, often requiring medical training. Medical Receptionists handle administrative duties and patient flow management. Understanding these differences helps in choosing the right career path or job search focus.

What do you need to work in a triage assistant?

To work as a triage assistant, you typically need strong communication skills, attention to detail, and the ability to assess patient needs quickly. A high school diploma or equivalent is usually required, and some positions may prefer healthcare-related certifications or experience. Familiarity with medical terminology and computer systems is also beneficial.

What are the most commonly searched types of Triage jobs in Texas?

The most popular types of Triage jobs in Texas are:

What are popular job titles related to Triage Assistant jobs in Texas?

For Triage Assistant jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Triage Assistant jobs in Texas look for?

The top searched job categories for Triage Assistant jobs in Texas are:

What cities in Texas are hiring for Triage Assistant jobs?

Cities in Texas with the most Triage Assistant job openings:

Triage Assistant jobs near you
Infographic showing various Triage Assistant job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,195 per year, or $17.4 per hour.

Triage Nurse III (32246)

Sunset Valley, TX • On-site

GI Alliance
Health Care and Social Assistance • 5 - 10K employees

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

645th of 893 rated healthcare providers

People enjoy working here

Recommended by parents

Respectful managers

Learn more about GI Allianceexternal

Other

Posted 3 days ago

New

Job description

Position Summary
The Triage Lead is a hybrid position that supports daily clinical triage functions while serving as the point of contact and coordinator for the broader Triage MA team. This role is responsible for performing standard triage medical assistant duties and supporting the Triage Manager with staff guidance, education, workflow improvements, and performance monitoring. The lead ensures consistency in patient communication, documentation, and protocol adherence across all triage functions.
Job Relationships
  • - Reports to the Triage Manager
  • - Works closely with Clinical Informatics' Team, Providers, and Site Clinical Staff
  • - Collaborates with Scheduling, Billing, and other support departments as needed
Qualifications
  • High school diploma or equivalent
  • Certification required as a Medical Assistant (AAMA, AMT, NCCT, or NHA), licensure as a Vocational Nurse (LVN) or Registered Nurse (RN).
  • Current BLS certification
  • Minimum of 2 years' experience in ambulatory clinical care, call center, or specialty practice setting
  • Strong knowledge of medical terminology, clinical protocols, and urologic conditions
  • Excellent documentation, communication, and follow-through skills
  • Experience using EHR systems such as Urochart
  • Previous triage or care coordination experience
  • Familiarity with HIPAA-compliant remote work standards (if remote)
Essential Job Duties
Clinical Triage Duties
  • Answer and triage incoming patient phone calls using approved protocols and systems
  • Accurately document all communication in the EMR and triage system
  • Communicate provider-reviewed results and instructions to patients without interpretation
  • Relay prescription refill requests and orders to pharmacies per provider direction
  • Schedule patient appointments, tests, and procedures based on clinical instructions
  • Collect and update patient histories, medications, allergies, and urologic symptoms over the phone
  • Obtain and organize outside records, lab results, imaging, and referrals
  • Provide standardized patient education for procedures, catheter care, and expectations
  • Escalate urgent symptoms or safety concerns following triage protocols
  • Participate in peer audits and maintain documentation quality standards
  • Adhere to HIPAA, clinical privacy standards, and scope-of-practice requirements
Team Lead Responsibilities
  • Serve as the primary point of contact for triage medical assistants across the department
  • Facilitate regular huddles and relay updates, policy changes, or workflow clarifications
  • Support new hire onboarding and serve as a peer resource for training and process questions
  • Identify and address knowledge or performance gaps in collaboration with the Shared Services Manager
  • Conduct periodic peer check-ins to support engagement, consistency, and team alignment
  • Track and assist with individual and team performance metrics (triage volume, call resolution time)
  • Assist in organizing in-service education and triage protocol refreshers
  • Promote team morale and professional growth through a supportive work environment
Collaboration & Operational Support
  • Work closely with the Shared Services Manager on:
    • Triage metrics and reporting
    • Identifying workflow inefficiencies or protocol updates
    • Staffing and scheduling coordination
  • Communicate effectively with clinical sites, providers, and centralized teams
  • Support alignment across departments
  • Represent the triage team in internal initiatives or cross-departmental projects as assigned
Performance Requirements
Knowledge
  • Understanding of triage scope of practice, medical terminology, and outpatient protocols
  • Familiarity with EMR systems, patient call documentation, and escalation criteria
  • Knowledge of urologic symptom patterns and urgent flags
  • Understanding of internal workflows across clinic and centralized teams
Skills:
  • Skilled in triaging calls, documenting interactions, and following delegated instructions
  • Effective communicator and team collaborator
  • Strong time management and follow-through skills
  • Able to mentor and support peers while maintaining high performance
Abilities:
  • Ability to prioritize in a fast-paced, multi-tasking clinical environment
  • Ability to resolve peer-level questions and escalate as needed
  • Ability to coordinate tasks across multiple clinics or specialties
  • Ability to maintain confidentiality and uphold compliance standards
Physical Demands and Work Environment:
  • Primarily a clinical office setting with moderate noise and frequent interaction
  • Hybrid role: may require both remote and in-office presence based on team needs
  • Occasional lifting up to 20 pounds; frequent sitting, typing, phone use
  • Vision required for close detail work and EMR navigation

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