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Triage Manager Jobs in California (NOW HIRING)

Roze Room Hospice of the Valley

Triage RN

Reseda, CA · On-site

$50 - $55/hr

Sat/Sun 8am-6pm Salary: $50.00 - $55.00/hr Hospice/Home Health Triage Experience preferred ... management and symptom control), and provide education and supportive care to patient and ...

New

OPSAM HEALTH

Registered Nurse Phone Triage

Chula Vista, CA · On-site

$74K - $95K/yr

Registered Nurse Telephone Triage FQHC Outpatient Clinic Job Posting (ONSITE ONLY) Organization ... Coordinate with care teams to support chronic disease management, preventive care, transitions of ...

OPSAM HEALTH

Registered Nurse Phone Triage

Chula Vista, CA · On-site

$74K - $95K/yr

Registered Nurse Telephone Triage FQHC Outpatient Clinic Job Posting (ONSITE ONLY) Organization ... Coordinate with care teams to support chronic disease management, preventive care, transitions of ...

Healthcare Support Staffing

Rn Triage Nurse

Berkeley, CA · On-site

$35/hr

This is a Triage position with about 75% of the work done by phone. Essential Functions Provides ... Participates in multi-disciplinary team case management. Coordinates primary care clinic services ...

COMMUNITY HOSPICE INC MASTER

Triage RN

Modesto, CA · On-site

$48 - $62.04/hr

Patient Care Manager SUMMARY : The Triage Nurse works under the supervision of the Patient Care Manager to provide skilled nursing assessment and care for the comfort and health of patients and ...

Community Hospice & Health Services

Be Seen First

Triage Registered Nurse

Modesto, CA · On-site

$48 - $62.04/hr

Patient Care Manager SUMMARY : The Triage Nurse works under the supervision of the Patient Care Manager to provide skilled nursing assessment and care for the comfort and health of patients and ...

Pacific Cancer Care

Triage RN

Monterey, CA · On-site

Manage chemotherapy side effects and oncological emergencies via telephone triage and in-person assessment. * Determine appropriate care setting (ER, clinic, homecare) and coordinate follow-up care.

Pacific Cancer Care

Triage RN

Monterey, CA · On-site

Manage chemotherapy side effects and oncological emergencies via telephone triage and in-person assessment. * Determine appropriate care setting (ER, clinic, homecare) and coordinate follow-up care.

Pacific Cancer Care

Triage RN

Monterey, CA · On-site

Manage chemotherapy side effects and oncological emergencies via telephone triage and in-person assessment. * Determine appropriate care setting (ER, clinic, homecare) and coordinate follow-up care.

Pacific Cancer Care

Triage RN

Monterey, CA · On-site

Manage chemotherapy side effects and oncological emergencies via telephone triage and in-person assessment. * Determine appropriate care setting (ER, clinic, homecare) and coordinate follow-up care.

Brookfield

Director, Claims Triage

Los Angeles, CA · On-site

Manage a team of 3 Senior Triage Specialists along with a Triage Team Lead who manages a team of 4 Triage specialists who are responsible for claim intake, assignment, and preliminary information ...

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Triage Manager information

See California salary details

$13

$31

$51

How much do triage manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for triage manager in California is $31.19, according to ZipRecruiter salary data. Most workers in this role earn between $24.18 and $35.58 per hour, depending on experience, location, and employer.

How does a triage manager collaborate with clinical and administrative teams to ensure efficient patient flow?

A Triage Manager plays a crucial role in coordinating communication between clinical staff, such as nurses and physicians, and administrative teams to prioritize patient care based on acuity. They assess incoming cases, delegate responsibilities, and ensure resources are allocated efficiently to minimize wait times and optimize patient outcomes. Regular meetings, clear documentation, and the use of digital tracking systems are common methods used to facilitate seamless collaboration. This teamwork allows the Triage Manager to quickly adapt to changing situations and maintain smooth operations, especially during periods of high patient volume.

What are the key skills and qualifications needed to thrive as a triage manager, and why are they important?

To thrive as a Triage Manager, you need a solid background in healthcare, strong clinical assessment abilities, and relevant management experience, often supported by a nursing or allied health degree. Familiarity with triage protocols, electronic health records (EHRs), and patient management software is typically required. Leadership, critical thinking, and excellent communication are vital soft skills for coordinating teams and ensuring efficient workflow. These skills and qualities are crucial for making accurate, timely decisions that prioritize patient safety and optimize resource allocation.

What is the difference between Triage Manager vs Triage Nurse?

AspectTriage ManagerTriage Nurse
CredentialsHealthcare management certification, nursing license often preferredRegistered Nurse (RN) license, certification in triage or emergency nursing
Work EnvironmentHealthcare facilities, emergency departments, urgent care centersEmergency departments, urgent care clinics, hospitals
ResponsibilitiesOversees triage operations, manages staff, develops protocolsPerforms patient assessments, prioritizes care, communicates with medical staff

The main difference is that a Triage Manager focuses on overseeing triage operations and staff management, while a Triage Nurse directly assesses and prioritizes patient care. Both roles require healthcare credentials, but the Manager's role is more administrative, whereas the Nurse's role is clinical.

What do you need to work in triage as a Triage Manager?

A Triage Manager typically needs a bachelor's degree in healthcare, nursing, or a related field, along with experience in clinical or emergency settings. Strong organizational, communication, and leadership skills are essential, and familiarity with healthcare software and protocols is often required.

What does a triage manager do?

A triage manager oversees the process of prioritizing and assigning cases or tasks based on urgency and importance, often in healthcare, emergency response, or customer service settings. They coordinate teams, evaluate situations, and ensure timely resolution, frequently using tools like triage protocols or software. Strong organizational and decision-making skills are essential for this role.

What are the most commonly searched types of Triage jobs in California?

The most popular types of Triage jobs in California are:

What are popular job titles related to Triage Manager jobs in California?

For Triage Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Triage Manager jobs in California look for?

The top searched job categories for Triage Manager jobs in California are:

What cities in California are hiring for Triage Manager jobs?

Cities in California with the most Triage Manager job openings:

Triage Manager jobs near you
Infographic showing various Triage Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,872 per year, or $31.2 per hour.

Community Triage Manager

GOODWILL OF SILICON VALLEY

San Jose, CA • On-site

$90K - $110K/yr

Full-time

Posted 10 days ago

Job description

Summary
At Goodwill Mission Services of Silicon Valley, our purpose is simple and powerful: to help people build skills, find meaningful work, and thrive in our community. For nearly 100 years, we have been a trusted partner in connecting opportunity with people's potential. By working hand in hand with local experts, employers, and community members, we create pathways to education, employment, and lasting economic mobility.
As a team, we are committed to:
  • Empowering one another to do our best work and grow together.
  • Building strong partnerships and serving as a driving force for economic opportunity in Silicon Valley.
  • Modeling teamwork, integrity, and cultural intelligence in everything we do.
  • Acting with mutual respect for each other, our community, and the environment we share.

The Community Triage Manager (CTM) leads universal intake for Mission Services. The CTM provides one front door for people seeking help, screening and prioritizing each person by need, then routing them to the right program with a clean handoff. The role sets and holds the intake standard across programs, supervises the intake team, and owns front-door data quality in CaseWorthy.
This is an intake and routing role. It is not a clinical role and not a long-term case management role. When a person needs clinical care or ongoing case management, the CTM routes them to it.
Mission Services enrolls about 1,500 people a year and is building toward four times that volume. The intake function has to hold at that scale.
The CTM works across:
  • Stabilization programs, including Veterans Services
  • Economic Mobility programs, including Career Technical Education and Employer Engagement
  • External referral partners, including county, VA, shelter, and reentry sources

Job Responsibilities
Screening and Prioritization (30%)
  • Run one standard assessment at every access point.
  • Prioritize people by need and urgency.
  • Triage walk-ins, calls, and referrals, separating immediate crisis needs from longer-term ones.

Routing and Handoffs (15%)
  • Route each person to the right program with a warm handoff across Stabilization and Economic Mobility.
  • Hand off to Economic Mobility when a person's primary need is employment, so they do not restart intake.
  • Refer to outside agencies when Mission Services is not the right fit, with a clear reason and a real connection.

Data and Front-Door Quality (15%)
  • Enter every contact in CaseWorthy accurately and on time.
  • Maintain a working view of who is in the intake pipeline and where they are stuck.
  • Hold data standards at the point of entry that scale with enrollment.

Referral Partnerships (15%)
  • Build and maintain relationships with county, hospital, shelter, reentry, and VA referral sources.
  • Set clear expectations with partners on who they refer and what happens after the handoff.
  • Represent Mission Services professionally at partner and community meetings.

Team Supervision (25%)
  • Supervise intake staff, coverage, and workload so referrals are answered on time.
  • Maintain standard work, training, and job aids for the intake team.
  • Support the growth and development of direct reports.

Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing.
Required Qualifications/Experience
  • Bachelor's degree in human services, social work, public administration, or a related field, or an equivalent combination of education and experience.
  • 3 to 5 years conducting intake, screening, and needs-based prioritization in a human services or nonprofit setting, including recognizing urgent or crisis situations.
  • Experience with coordinated entry, no wrong door, or universal intake models, including standardized assessment tools.
  • Knowledge of and practice in trauma-informed care.
  • 2 or more years supervising a front-line or intake team, including coverage, workload, standard work, and training.
  • Experience keeping accurate, timely client records in a case management or data system such as CaseWorthy or HMIS.
  • Strong data and spreadsheet skills, including reporting, using advanced Excel or Google Sheets.
  • Experience coordinating referrals and warm handoffs across internal programs and outside agencies.

Preferred Qualifications/Experience
  • Familiarity with the county coordinated entry assessment and HMIS. Santa Clara County uses the VI-SPDAT within its Clarity HMIS.
  • Direct experience administering or working in CaseWorthy.
  • Experience serving veterans, reentry (AB109 and CFET), or workforce populations.
  • Bilingual in English and Spanish, with Vietnamese a plus.
  • Working knowledge of grant eligibility rules and documentation standards (CARF, VA, DOL, city and county).
  • Established referral relationships with county, VA, shelter, or reentry systems in the region.

Aptitudes/skills/temperament
  • Able to build a function, not just staff a desk.
  • Treats people in crisis with respect and still moves fast, regardless of who walks in.
  • Notices when the front door is serving one group and not others, and corrects it.
  • Holds a standard across programs without losing their cooperation.
  • Comfortable with ambiguity and competing priorities in a fast-paced environment.
  • Strong attention to detail and organization.
  • Strong interpersonal skills, cultural awareness, and clear written and oral communication.

Key Performance Indicators
Success in this role will be measured by the ability to:
  • Run one front door that screens and routes every person who comes to Mission Services.
  • Move people from first contact to the right program quickly, with clean handoffs.
  • Keep front-door data accurate and audit-ready as enrollment scales.
  • Serve all populations fairly across the region.

Starting targets, sized to about 1,200 enrollments a year. Baseline these in the first 90 days, then confirm with the Director:
  • About 155 completed screenings a month.
  • 90 percent of contacts screened within 3 business days.
  • 95 percent of screenings routed within 1 business day.
  • 80 percent or higher warm handoff completion.
  • 8 percent or lower mis-route rate.
  • 95 percent or higher CaseWorthy data complete and on time.
  • 95 percent or higher eligibility documents captured at intake.
  • Front-door coverage during all posted hours.
  • 90 percent or higher pass on the monthly screening quality review.

Job Requirements
  • Onsite at Goodwill of Silicon Valley headquarters in San Jose. The front door is staffed in person.
  • Valid driver's license and reliable transportation.
  • Computer literate. Knowledge of MS Office required.
  • Must pass a criminal background check.

Working and Physical Conditions
  • Location: Goodwill of Silicon Valley headquarters in San Jose. Regular in-person contact with the public, participants, partners, and community agencies.
  • Onsite role with daily front-door coverage.
  • Sedentary work, frequently sitting for extended periods in front of a computer monitor.
  • May occasionally require lifting objects up to 20 lbs.

Apply