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Triage Manager Jobs in Indiana (NOW HIRING)

SUMMARY Under general supervision of the Nursing Manager, the Triage Nurse performs care coordination and professional nursing functions to assess the severity of the patient's health concerns using ...

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Triage Manager information

See Indiana salary details

$12

$30

$49

How much do triage manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for triage manager in Indiana is $30.07, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.33 per hour, depending on experience, location, and employer.

How does a triage manager collaborate with clinical and administrative teams to ensure efficient patient flow?

A Triage Manager plays a crucial role in coordinating communication between clinical staff, such as nurses and physicians, and administrative teams to prioritize patient care based on acuity. They assess incoming cases, delegate responsibilities, and ensure resources are allocated efficiently to minimize wait times and optimize patient outcomes. Regular meetings, clear documentation, and the use of digital tracking systems are common methods used to facilitate seamless collaboration. This teamwork allows the Triage Manager to quickly adapt to changing situations and maintain smooth operations, especially during periods of high patient volume.

What are the key skills and qualifications needed to thrive as a triage manager, and why are they important?

To thrive as a Triage Manager, you need a solid background in healthcare, strong clinical assessment abilities, and relevant management experience, often supported by a nursing or allied health degree. Familiarity with triage protocols, electronic health records (EHRs), and patient management software is typically required. Leadership, critical thinking, and excellent communication are vital soft skills for coordinating teams and ensuring efficient workflow. These skills and qualities are crucial for making accurate, timely decisions that prioritize patient safety and optimize resource allocation.

What is the difference between Triage Manager vs Triage Nurse?

AspectTriage ManagerTriage Nurse
CredentialsHealthcare management certification, nursing license often preferredRegistered Nurse (RN) license, certification in triage or emergency nursing
Work EnvironmentHealthcare facilities, emergency departments, urgent care centersEmergency departments, urgent care clinics, hospitals
ResponsibilitiesOversees triage operations, manages staff, develops protocolsPerforms patient assessments, prioritizes care, communicates with medical staff

The main difference is that a Triage Manager focuses on overseeing triage operations and staff management, while a Triage Nurse directly assesses and prioritizes patient care. Both roles require healthcare credentials, but the Manager's role is more administrative, whereas the Nurse's role is clinical.

What do you need to work in triage as a Triage Manager?

A Triage Manager typically needs a bachelor's degree in healthcare, nursing, or a related field, along with experience in clinical or emergency settings. Strong organizational, communication, and leadership skills are essential, and familiarity with healthcare software and protocols is often required.

What does a triage manager do?

A triage manager oversees the process of prioritizing and assigning cases or tasks based on urgency and importance, often in healthcare, emergency response, or customer service settings. They coordinate teams, evaluate situations, and ensure timely resolution, frequently using tools like triage protocols or software. Strong organizational and decision-making skills are essential for this role.

What are the most commonly searched types of Triage jobs in Indiana?

The most popular types of Triage jobs in Indiana are:

What job categories do people searching Triage Manager jobs in Indiana look for?

The top searched job categories for Triage Manager jobs in Indiana are:

What cities in Indiana are hiring for Triage Manager jobs?

Cities in Indiana with the most Triage Manager job openings:

Infographic showing various Triage Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $62,549 per year, or $30.1 per hour.

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Medical, Dental, Vision, Life, Retirement

Posted 21 days ago


Heart City Health rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Looking for a nursing role that combines patient care, critical thinking, and work-life balance? Our Triage Nurses play a vital role in helping patients navigate their healthcare needs while working alongside a supportive clinical team. If you're compassionate, organized, and thrive in a fast-paced environment, we'd love to connect with you! Join a dynamic healthcare team with a passion to serving the community! Heart City Health is dedicated to provide the best care to the community.
SUMMARY
Under general supervision of the Nursing Manager, the Triage Nurse performs care coordination and professional nursing functions to assess the severity of the patient's health concerns using protocols and algorithms in a manner that provides patient dispositions to emergency care, clinic provider appointments, and triage nurse clinic services within the scope of the licensed practice. The Triage Nurse will support providers in assessing all walk-in patients by providing medical advice and consultation as necessary and may schedule appointments as a patient's condition requires. Candidates should have a strong community health/public health orientation.
DUTIES
  • Evaluates and assess patients' health care needs based on patients' signs and symptoms utilizing established triage protocols and guidelines.
  • Obtains appropriate input and direction from the provider to determine the best clinical course of action and recommendations for specific patient health care needs.
  • Accurately documents symptoms/complaints, nursing assessment, the advice provided, and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness and improve health care outcomes of patients/callers and their access to appropriate health care.
  • Coordinate and schedule same-day and walk-in appointments on the provider schedules
  • Monitor patient flow in the clinic; ensure that patients receive all recommended services promptly.
  • As needed, perform other nursing functions as assigned. For example, assist providers with special procedures as needed.
  • Provide patient education: e.g., chronic disease, preventive, and family.
  • Administers certain medications, injections, immunizations, and family planning options as ordered by the provider.
  • Participates in Performance Improvement activities as assigned.
  • Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
  • Documents in electronic health record (EHR), triage assessment, plan, implementation, and evaluation, follow-up.
KNOWLEDGE, SKILLS AND ABILITIES
  • Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Bilingual (Spanish/English) language skills helpful
  • Excellent customer service skills; actively seeks ways to assist internal and external customers within the scope of assigned duties
  • Good computer skills; Outlook, Windows, Microsoft Office applications; EMR exposure required
  • Good time management skills; self evaluates the use of time and understands how others may be affected
  • Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing
  • Ability to work independently (self motivating) and as a team member
  • Knowledge and understanding of medical needs; ability to make sound professional judgments
  • Ability to build and maintain effective working relationships with co-workers, providers, managers, patients and vendors
  • Problem sensitivity skills; empathetic/understanding
  • Deductive reasoning and problem-solving skills
  • Organized and detail oriented
EDUCATION, EXPERIENCE AND LICENSURE
  • Current and valid R.N. license OR L.P.N. license required
  • 2 to 3 years clinical experience in a medical office; phone triage experience preferred
PHYSICAL DEMANDS
  • May sit for long periods of time
  • Must be able to see and hear within normal range with or without correction device(s)
  • Dexterity and hand to eye coordination as normally associated with operating office equipment, computers and telephones
BENEFITS:
  • Medical, dental, and vision health and wellness benefits offered
  • Positive work-life balance - Off on weekends!
  • Employer-paid life insurance
  • Short-term and long-term disability coverage
  • Aflac supplemental insurance plans
  • 403(b) retirement savings plan with employer match
  • Employee Assistance Program (EAP)
  • Employee discount programs

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