Training Development Manager Jobs in Rochester, NY

Description
SUMMARY
The Learning and Development Talent Business Partner is responsible for driving performance management, talent development, and employee engagement initiatives. This role will support the organization in utilizing the Quantum Workplace performance management system, implementing strategic development programs, and managing employee engagement surveys and action plans. Additionally, the role involves collaborating with leadership teams to ensure alignment of talent strategies, improve onboarding, and foster a culture of continuous learning and inclusion.
KEY OUTCOMES & RESPONSIBLITIES:
Key Outcome: Ensure organizational effectiveness through strategic talent partnership.
Key Responsibilities:
• Partner with Organizations and Leaders on employee development, workforce planning, and talent management within assigned business areas.
• design and implement career pathing programs to enhance employee development and retention.
• Manage complex employee relations situations in assigned areas, supporting managers and employees with confidential conversations, conflict resolution, coaching, investigations, and correctives actions as necessary.
• Oversee performance management processes, assisting managers with coaching, performance improvement plans, follow-up, and continuous feedback.
• Coach the department level managers/supervisors through the annual performance processes and decision making around compensation and remuneration programs in line with our pay-for performance culture.
• Work closely with leaders to align talent strategies with department objectives, translating business needs into actionable initiatives.
• Support organizational restructuring and manage change processes, ensuring effective communication and manager support.
• Advise on talent acquisition, compensation planning, and succession strategies.
• Receive and manage voluntary and involuntary exits for your departments, initiating Wrike projects, and conducting exit interviews. Collaborate with Talent tech and payroll for processing.
• Ensure all job descriptions/position openings, internal transfers, employee promotions, and compensation changes are complete, approved and submitted accurately for processing.
• Actively promote DEIB initiatives through training and support of managers and employees that foster an inclusive culture
• Ensure compliance with HR laws and regulations, educate employees on policies and self-service resources, ensuring alignment with company standards.
• Uphold strict confidentiality standards when handling employee information, ensuring compliance with regulatory requirements and safeguarding sensitive data.
Key Outcome: Foster high engagement among employees.
Key Responsibilities:
• Analyze employee survey data and collaborate with leadership to develop action plans based on insights and feedback.
• Implement mechanisms for gathering ad hoc employee feedback as needed (including surveys, focus groups, or regular check-ins) to gather valuable insights into employee sentiment and engagement levels using this feedback to inform Talent strategies and initiatives.
• Analyze feedback data to identify developmental opportunities and support growth across teams.
Key Outcome: High-performance culture through effective talent management.
Key Responsibilities:
• Provide guidance on goal-setting, performance tracking, feedback, and evaluations, ensuring alignment with company objectives.
• Monitor performance data, identify trends, and maintain integration with HRIS for information updates to support talent management processes.
• Design/Manage 30/60/90 day plans across the agency, updating surveys as required and partnering with leaders to enhance the new hire experience
• Management of 360-degree feedback initiatives, ensuring anonymity and actionable insights for development.
Key Outcome: Enhance workforce capabilities and performance through the successful facilitation and maintenance of agency-wide functional learning initiatives.
Key Responsibilities:
• Serve as the subject matter expert for the LMS (Learning Management System-TBA)
• Act as a backup subject matter expert for the performance management system (Quantum Workplace) to ensure seamless functionality and drive adoption for employees and managers.
• Collaborate with functional leaders to design and coordinate learning programs related to skills and capabilities.
• Collaborate with internal and external stakeholders to create unique functional and skills learning experiences that fulfill agency core capabilities.
• Coordinate with Talent/leadership development initiatives and planned learning programs so ensure the best outcome for all levels, including accessibility and availability of resources.
• Collect feedback from participants to refine programs and ensure effectiveness.
• Refine the onboarding process to provide a positive and informative experience for new hires to include learning opportunities related to our agency core capabilities.
• Collaborate with the agency leaders to ensure new hires have the necessary training, tools, and resources for success. Continuously evaluate and improve the experience based on feedback.
Requirements
QUALIFICATIONS
REQUIRED QUALIFICATIONS:
• The ideal candidate will have a bachelor's degree in human resources, Organizational Development, Business Administration, or a related field preferred.
• Minimum of 6 years of progressive Human Resources business partnering experience, related experience, or equivalent combination of education and experience.
• Proven experience in employee relations, with a focus on creating positive workplace culture.
• Strong coaching, conflict resolution, relationship and team building skills and demonstrated ability to influence business leaders.
• Demonstrated client service focus and ability to build strong relationships quickly.
• Outstanding interpersonal, verbal, and written communication skills that facilitate prompt and constructive solutions.
• Ability to use independent judgment, problem-solve, be creative and answer questions.
• High ethical standards and a commitment to diversity and inclusion.
• Strong knowledge of HR laws and regulations.
• Comfortable adapting to change in a fast-paced, dynamic, and ambiguous environment and ability to think clearly under pressure.
• Flexibility to work across a diverse range of projects with different stakeholders.
• Self-motivated and able to work in an autonomous environment but contribute as a team member.
• Highly organized, attention to detail and excellent follow-through required.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
PREFERRED QUALIFICATION
Professional certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR