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Train Station Agent Jobs (NOW HIRING)

$200 - $403/hr

Agent Placement and Development: Overseeing the process of strategically placing and developing ... Well-connected by transportation, White Plains has a major train station on the Metro-North ...

NC · On-site

$51K - $92K/mo

Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose ... Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South ...

Showing results 21-40

Train Station Agent information

What is a train station agent?

Train station agents are employees who work at railway stations to assist passengers with ticketing, information, and general inquiries. They help ensure the smooth operation of the station by managing ticket sales, providing directions, announcing train arrivals and departures, and addressing customer needs. These agents often handle lost and found services, resolve passenger issues, and may assist with crowd control during busy times. Their role is essential in creating a safe, efficient, and pleasant experience for travelers.

What are the key skills and qualifications needed to thrive as a train station agent?

To thrive as a Train Station Agent, you need strong customer service skills, attention to detail, and usually a high school diploma or equivalent. Familiarity with ticketing systems, scheduling software, public address systems, and sometimes basic security procedures is typically required. Excellent communication, problem-solving abilities, and the ability to stay calm under pressure help agents excel in assisting passengers and managing station operations. These skills ensure efficient, safe, and positive experiences for travelers while maintaining smooth station functionality.

What are some common challenges faced by train station agents, and how can applicants prepare for them?

Train Station Agents often manage a busy and dynamic environment, dealing with large volumes of passengers, unexpected delays, and occasional customer conflicts. Applicants should be prepared to handle stress, multitask efficiently, and communicate clearly with both travelers and team members. Familiarity with ticketing systems, conflict resolution techniques, and a customer-first attitude can help overcome these challenges and ensure smooth station operations.

What is the difference between Train Station Agent vs Ticket Agent?

AspectTrain Station AgentTicket Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentTrain stations, customer service countersTicket counters, transportation hubs
Employer & IndustryRailroads, transit agenciesAirlines, transit companies
Job FunctionsAssist passengers, sell tickets, provide informationSell tickets, check reservations, assist travelers

Both roles involve customer service and ticketing in transportation settings, often requiring similar credentials. A Train Station Agent typically works at train stations handling passenger assistance and ticket sales, while a Ticket Agent may work across various transportation modes like airlines or buses. The main difference lies in the specific industry and the type of transportation service provided.

What do you need to work at a train station?

To work as a train station agent, you typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer service tasks. Some positions may require background checks, training on ticketing systems, and familiarity with safety procedures. Physical stamina and the ability to work flexible hours are also important.
More about Train Station Agent jobs

What cities are hiring for Train Station Agent jobs?

Cities with the most Train Station Agent job openings:

What job categories do people searching Train Station Agent jobs look for?

The top searched job categories for Train Station Agent jobs are:

What are popular job titles related to Train Station Agent jobs?

For Train Station Agent jobs, the most frequently searched job titles are:

Infographic showing various Train Station Agent job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Sales Leader- New York White Plains Sales Territory

State Farm

White Plains, NY • On-site

$200 - $403/hr

Other

Medical, Dental, Vision, Retirement

Posted 5 days ago


State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance


Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Are you ready to drive impressive growth in a dynamic market? As our next Sales Leader, your primary purpose is to be the engine of territory growth. You will achieve this by leveraging comprehensive market knowledge and utilizing effective agent sales consulting to dramatically enhance the customer experience and meet diverse needs. This role is crucial for fostering a culture of high engagement and adaptability within the sales territory, helping to position our independent contractor agents to capture every bit of market potential. If you are passionate about leadership, growth, and building winning teams, we want to hear from you!

In this job you are primarily responsible for:

  • Driving Territory Results: Using in-depth market knowledge and effective sales strategies to meet customer needs and deliver exceptional experiences
  • Business Coaching: Coaching agents on aspects of business management to evolve with customer demands and meet their business objectives
  • Agent Placement and Development: Overseeing the process of strategically placing and developing agents to maximize market opportunities

Location: New York White Plains Sales Territory

White Plains, New York is a city located in Westchester County, just north of New York City. It serves as a commercial and cultural hub for the region, with a vibrant downtown area featuring office buildings, shopping centers, restaurants, and entertainment venues. White Plains is known for its strong economy, with a mix of corporate headquarters, professional services, and retail businesses. The city offers a variety of parks, recreational facilities, and cultural institutions, including theaters and museums. Well-connected by transportation, White Plains has a major train station on the Metro-North Railroad, providing convenient commuter access to Manhattan. Its combination of urban amenities and suburban appeal makes it an important city in the greater New York metropolitan area. White Plains recently underwent a territory realignment and consists of 50 agents; some of whom were already in this territory and some who were realigned from neighboring territories. White Plains is overall a high performing Sales Leader Territory.

Qualifications

Preferred Qualifications:

  • 5+ years of experience in insurance, financial services or sales leadership, showcasing strong expertise and a genuine passion for the insurance and financial services industry.
  • Strong track record of coaching and influencing sales professionals and implementing organizational and territory strategies that drive growth and customer service.
  • Expertise in identifying and pursuing innovative approaches to enhance insurance and financial services outcomes.
  • Ability to recruit and select entrepreneurs looking to own their own business while contributing to the success of our organization.
  • Strong ability to build and maintain relationships with sales professionals, senior field leaders, and key business partners to leverage knowledge and expertise to enhance your ability to drive results.
  • Ability to coach and consult with sales professionals in hosting needs-based conversations covering a spectrum of customer needs.
  • Demonstrated entrepreneurial mindset with proven track record of successfully launching, managing, or growing a business or startup utilizing innovation, strategic planning, and critical thinking skills.
  • Excellent communication, relationship-building, interpersonal, and coaching skills.
    • Presentation skills - effectively conveys information in a clear and professional manner to internal and/or external individuals/groups.
    • Ability to effectively communicate and negotiate with others to reach mutually beneficial solutions with both internal and external individual/groups.
Additional Details
  • Selected candidates will be required to possess and/or obtain a Securities Industries Essentials (SIE), Series 6 license, and Series 63, Series 65 or equivalent, Life/Health, Variable license and Property and Casualty License.
  • Fingerprint, credit check and background check are required for sponsorship of FINRA licensing.
  • Employees must successfully obtain all other applicable licensing and certifications for role including, but not limited to, LTC Certification, Annuities Certification and potential state securities licensing, as applicable.
  • Employees may be required to sign the Acknowledgement of Policy on Personal Account Transactions
  • Must work flexible, non-standard hours, including weekends and holidays, based on operational needs and workload
  • Selected employees must maintain a valid license to lawfully operate vehicles as requested by the company. MVR check will be completed as part of the pre-employment process.
  • Requirements subject to change at State Farm discretion based on a business need.
  • Competitive candidates will need to successfully complete the Sales Leader Approval process.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H-1B Visa) or future need for this opportunity**

***Last date to apply: 9/29/2026 at 11:00pm, CST***

The State Farm Sales Practices Philosophy is about placing customer needs first, operating fairly and doing the right thing. We strive to encourage customer conversations, customer service, and meeting customer needs in our related promotions, rewards, and incentives.

State Farm agents are independent contractors. As independent contractors, State Farm agents hire their own employees, make all decisions regarding their employees and are responsible for their own business operations. State Farm does not manage, exercise or assume control of independent contractor agents’ business operations or employees.

Remote Work Arrangement

The Sales Leader role is a remote position which requires the selected candidate to work out of his/her home and will require periodic travel to conduct/attend meetings and/or seminars, training, conferences.

Securities Licensing

This position requires you to obtain/maintain all applicable FINRA licensing exams (Securities Industry Essentials, Series 6, Series 63, and Series 65 or equivalent), sponsorship from State Farm VP Management Corp (SFVPMC) and State Farm Investment Management Corp. (SFIMC), and that you become registered and remain in good standing as required by SFVPMC, SFIMC and FINRA. To confirm eligibility for sponsorship, you will complete fingerprinting and a credit check. This is in addition to the pre-employment background check.

You will be required to sign a Securities Registration Agreement upon hire.

Our Benefits

The fixed annual salary for this role is $200,000 and employees are not eligible for annual merit increases. Employees may be eligible for a geographic differential based on the location from which an employee is working.

Employees may be eligible to participate in incentive programs, including a quarterly bonus and an annual bonus.

The total compensation opportunity, including a fixed base salary and potential incentive pay eligibility for this position is $200,000 - $402,500. Those earning the highest in the range, will be those who maximize all incentive targets. No amount of incentive compensation is guaranteed.

  • Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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