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Toyota Service Bdc Jobs (NOW HIRING)

Joe Myers Toyota

Service BDC Representative

Houston, TX

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities Job Responsibilities:

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14.25 - $19/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities Job Responsibilities:

North Bakersfield Toyota

Service BDC

Bakersfield, CA

$17 - $17.50/hr

The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $17.50. Position Purpose The ...

North Bakersfield Toyota

Service BDC

Bakersfield, CA · On-site

$17 - $17.50/hr

The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $17.50. Position Purpose The ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities Job Responsibilities:

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Toyota Service Bdc information

See salary details

$9

$18

$29

How much do toyota service bdc jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for toyota service bdc in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Toyota Service BDC representative?

Toyota Service BDC (Business Development Center) representatives are professionals who handle inbound and outbound calls, emails, and online inquiries for a Toyota dealership’s service department. Their primary role is to schedule service appointments, follow up with customers, and ensure a high level of customer satisfaction. They act as a bridge between the customers and the service technicians, providing information about maintenance, repairs, and promotional offers. Additionally, they help increase service department efficiency by managing the flow of appointments and improving customer retention.

What skills and qualifications are needed to thrive as a Toyota Service BDC representative?

To thrive as a Toyota Service BDC Representative, you need strong customer service abilities, excellent phone communication skills, and familiarity with automotive service processes, often supported by a high school diploma or equivalent. Proficiency in customer relationship management (CRM) software, scheduling systems, and dealership management tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to multitask help individuals excel in this customer-facing role. These skills are crucial for building customer trust, efficiently coordinating service appointments, and ensuring a positive dealership experience.

What are the main challenges faced by a Toyota Service BDC representative, and how can they be managed?

A Toyota Service BDC representative often manages a high volume of inbound and outbound calls, scheduling service appointments, and following up with customers. One of the main challenges is balancing efficiency with excellent customer service, especially during busy periods. To succeed, representatives should prioritize organization, utilize dealership CRM systems effectively, and maintain clear communication with both customers and service advisors. Embracing teamwork and staying updated on Toyota service processes can also help overcome daily challenges and provide a satisfying experience for both customers and coworkers.

What is the difference between Toyota Service Bdc vs Toyota Service Advisor?

AspectToyota Service BdcToyota Service Advisor
Primary RoleHandles inbound customer calls, schedules appointments, and manages customer communication for service departments.Greets customers, discusses vehicle issues, and recommends services during in-person visits.
Required SkillsCustomer service, communication, scheduling software proficiency.Customer interaction, product knowledge, sales skills.
Work EnvironmentCall center or dealership service department, primarily remote or desk-based.Dealership showroom and service area, face-to-face interaction.

While both roles support the dealership's service operations, Toyota Service Bdc focuses on inbound communication and appointment scheduling, whereas Toyota Service Advisor interacts directly with customers to assess vehicle needs and recommend services. Both positions require strong customer service skills and familiarity with dealership processes, but their daily tasks and work environments differ significantly.

Is being a Toyota Service Bdc a good job?

A Toyota Service BDC (Business Development Center) representative typically handles customer inquiries, appointment scheduling, and follow-up communications. The role can offer steady hours, customer service experience, and opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.
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Toyota Service Bdc jobs near you
Infographic showing various Toyota Service Bdc job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Service BDC Representative

Joe Myers Toyota

Houston, TX

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and recognize that each associate is essential to maintaining our reputation of providing the best service to our customers.

We are currently looking for a motivated team member in our Service Business Development Center. The Service BDC is responsible for making service appointments for customers and is the frontline of communication in a customer’s service experience. A successful candidates will have ability to multi-task, be a team player, and have a pleasant personality. If you are a customer service professional looking to further your career with an established and respected automotive organization then please apply!

What We Offer

  • Health insurance

  • Dental and vision insurance

  • Life and disability insurance

  • 401K with match

  • Vacation time

  • Opportunities for advancement

Responsibilities

  • Set up appointments

  • Check for recalls

  • Quote prices for basic services

  • Assist parts with notifying customers of special orders

  • Assist with filing and scanning

  • Fill in where needed

Qualifications

  • High School Diploma or equivalent

  • Highly organized and with eagerness to progress

  • Willingness to take initiative

  • Computer literacy, quality writing and grammar skills

  • Ability to handle multiple tasks easily

  • Ability to provide quality customer service

  • Bilingual preferred (English/Vietnamese or English/Spanish) 

  • Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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