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Toyota Service Bdc Jobs (NOW HIRING)

North Bakersfield Toyota

Service BDC

Bakersfield, CA · On-site

$17 - $17.50/hr

The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $17.50. Position Purpose The ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities Job Responsibilities:

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14.25 - $19/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities Job Responsibilities:

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities Job Responsibilities:

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities Job Responsibilities:

North Bakersfield Toyota

Service BDC

Bakersfield, CA · On-site

$17 - $17.50/hr

The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $17.50. Position Purpose The ...

Toyota of Brookfield

Service BDC Representative

Brookfield, WI · On-site

$14 - $18.75/hr

Located at Napleton's Toyota of Brookfield, the BDC Representative is responsible for handling ... Discounts on products, services, and vehicles * Fantastic Growth Opportunities Job Responsibilities:

BRAM Auto Group

Service Bdc Clerk - 2927

Bronx, NY · On-site

$17 - $19/hr

AUTOMOTIVE SERVICE BDC REPRESENTATIVE BRAM Auto Group is one of the largest family-owned businesses ... Toyota, Cadillac, INEOS Grenadier, Genesis and Hyundai Brands. BRAM is looking for talented, detail ...

Jim Shorkey Family Auto Group

Service BDC

Pittsburgh, PA · On-site

$14.50 - $19.50/hr

North Hills Toyota is a leading automotive dealership committed to providing exceptional customer ... for a dedicated Service BDC Representative to join us. In this position, you will be the first ...

Jim Shorkey Family Auto Group

Service BDC

Pittsburgh, PA · On-site

$14.50 - $19.50/hr

Description North Hills Toyota is a leading automotive dealership committed to providing ... for a dedicated Service BDC Representative to join us. In this position, you will be the first ...

Toyota of Meridian

Service BDC Representative

Meridian, MS · On-site

$15.25 - $19.50/hr

Why Toyota of Meridian? We're building a service department known for hospitality, professionalism, and doing things the right way. Every customer interaction matters, and our Service BDC plays a ...

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Toyota Service Bdc information

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How much do toyota service bdc jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for toyota service bdc in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Toyota Service BDC representative?

Toyota Service BDC (Business Development Center) representatives are professionals who handle inbound and outbound calls, emails, and online inquiries for a Toyota dealership’s service department. Their primary role is to schedule service appointments, follow up with customers, and ensure a high level of customer satisfaction. They act as a bridge between the customers and the service technicians, providing information about maintenance, repairs, and promotional offers. Additionally, they help increase service department efficiency by managing the flow of appointments and improving customer retention.

What skills and qualifications are needed to thrive as a Toyota Service BDC representative?

To thrive as a Toyota Service BDC Representative, you need strong customer service abilities, excellent phone communication skills, and familiarity with automotive service processes, often supported by a high school diploma or equivalent. Proficiency in customer relationship management (CRM) software, scheduling systems, and dealership management tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to multitask help individuals excel in this customer-facing role. These skills are crucial for building customer trust, efficiently coordinating service appointments, and ensuring a positive dealership experience.

What are the main challenges faced by a Toyota Service BDC representative, and how can they be managed?

A Toyota Service BDC representative often manages a high volume of inbound and outbound calls, scheduling service appointments, and following up with customers. One of the main challenges is balancing efficiency with excellent customer service, especially during busy periods. To succeed, representatives should prioritize organization, utilize dealership CRM systems effectively, and maintain clear communication with both customers and service advisors. Embracing teamwork and staying updated on Toyota service processes can also help overcome daily challenges and provide a satisfying experience for both customers and coworkers.

What is the difference between Toyota Service Bdc vs Toyota Service Advisor?

AspectToyota Service BdcToyota Service Advisor
Primary RoleHandles inbound customer calls, schedules appointments, and manages customer communication for service departments.Greets customers, discusses vehicle issues, and recommends services during in-person visits.
Required SkillsCustomer service, communication, scheduling software proficiency.Customer interaction, product knowledge, sales skills.
Work EnvironmentCall center or dealership service department, primarily remote or desk-based.Dealership showroom and service area, face-to-face interaction.

While both roles support the dealership's service operations, Toyota Service Bdc focuses on inbound communication and appointment scheduling, whereas Toyota Service Advisor interacts directly with customers to assess vehicle needs and recommend services. Both positions require strong customer service skills and familiarity with dealership processes, but their daily tasks and work environments differ significantly.

Is being a Toyota Service Bdc a good job?

A Toyota Service BDC (Business Development Center) representative typically handles customer inquiries, appointment scheduling, and follow-up communications. The role can offer steady hours, customer service experience, and opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.
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Toyota Service Bdc jobs near you
Infographic showing various Toyota Service Bdc job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Service BDC

Bakersfield, CA • On-site

North Bakersfield Toyota
Retail • 51 - 200 employees
Learn more about North Bakersfield Toyotaexternal

$17 - $17.50/hr

Full-time

Re-posted 15 days ago

Job description


The Service BDC/CIC Representative Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $17.00 and $17.50.  


Position Purpose

The Service BDC is responsible for scheduling tasks for the Service Department.

Essential Duties and Responsibilities

  • Handle in-coming calls regarding service.
  • Schedule Service Appointments for customers via phone, text, fax, e-mail or in person.
  • Confirm and enter all internet appointments into xtime scheduler
  • Follow up on no show service customer appointments and reschedule.
  • Follow up with customers for the CRM program.
  • Confirm appointments for each following day.
  • Utilize the Service scripts on all inbound and outbound service calls, text and emails.
  • Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time.
  • Complies with all safety rules and use all appropriate safety and personal protection equipment as required.
  • Adhere to established dress code policy at all times.
  • Safeguard customer and Dealer information per established policy.
  • Exemplifies organizational culture and holds others in department accountable for doing the same.
  • Accomplishes all current and future tasks as appropriately assigned or requested.
  • Other related duties as may be assigned.

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