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Toyota Service Bdc Jobs (NOW HIRING)

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

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Showing results 21-40

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Toyota Service Bdc information

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How much do toyota service bdc jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for toyota service bdc in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Toyota Service BDC representative?

Toyota Service BDC (Business Development Center) representatives are professionals who handle inbound and outbound calls, emails, and online inquiries for a Toyota dealership’s service department. Their primary role is to schedule service appointments, follow up with customers, and ensure a high level of customer satisfaction. They act as a bridge between the customers and the service technicians, providing information about maintenance, repairs, and promotional offers. Additionally, they help increase service department efficiency by managing the flow of appointments and improving customer retention.

What skills and qualifications are needed to thrive as a Toyota Service BDC representative?

To thrive as a Toyota Service BDC Representative, you need strong customer service abilities, excellent phone communication skills, and familiarity with automotive service processes, often supported by a high school diploma or equivalent. Proficiency in customer relationship management (CRM) software, scheduling systems, and dealership management tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to multitask help individuals excel in this customer-facing role. These skills are crucial for building customer trust, efficiently coordinating service appointments, and ensuring a positive dealership experience.

What are the main challenges faced by a Toyota Service BDC representative, and how can they be managed?

A Toyota Service BDC representative often manages a high volume of inbound and outbound calls, scheduling service appointments, and following up with customers. One of the main challenges is balancing efficiency with excellent customer service, especially during busy periods. To succeed, representatives should prioritize organization, utilize dealership CRM systems effectively, and maintain clear communication with both customers and service advisors. Embracing teamwork and staying updated on Toyota service processes can also help overcome daily challenges and provide a satisfying experience for both customers and coworkers.

What is the difference between Toyota Service Bdc vs Toyota Service Advisor?

AspectToyota Service BdcToyota Service Advisor
Primary RoleHandles inbound customer calls, schedules appointments, and manages customer communication for service departments.Greets customers, discusses vehicle issues, and recommends services during in-person visits.
Required SkillsCustomer service, communication, scheduling software proficiency.Customer interaction, product knowledge, sales skills.
Work EnvironmentCall center or dealership service department, primarily remote or desk-based.Dealership showroom and service area, face-to-face interaction.

While both roles support the dealership's service operations, Toyota Service Bdc focuses on inbound communication and appointment scheduling, whereas Toyota Service Advisor interacts directly with customers to assess vehicle needs and recommend services. Both positions require strong customer service skills and familiarity with dealership processes, but their daily tasks and work environments differ significantly.

Is being a Toyota Service Bdc a good job?

A Toyota Service BDC (Business Development Center) representative typically handles customer inquiries, appointment scheduling, and follow-up communications. The role can offer steady hours, customer service experience, and opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.
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What states have the most Toyota Service Bdc jobs?

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Toyota Service Bdc jobs near you
Infographic showing various Toyota Service Bdc job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Service BDC Representative - Toyota of Plano

Plano, TX • On-site

Toyota of Plano
Motor Vehicle Manufacturing • 201 - 500 employees
Learn more about Toyota of Planoexternal

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

Business Development Center (BDC) Representative
The Service Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments.
The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Managers, support staff and customers.
Responsibilities
  • Receiving inbound service phone calls
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to clients
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
  • Contacting clients prior to appointment date to confirm appointment
  • Following up post visit to ensure customer satisfaction

Requirements
  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
  • Medical
  • Dental
  • Vision
  • Retirement Plan Available
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Training
  • Short Term Disability
  • Employee Purchase Program

About Us
Toyota of Plano is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!

Apply