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Toyota Service Bdc Jobs (NOW HIRING)

Toyota of Murfreesboro

Service BDC

Murfreesboro, TN

$13.50 - $18/hr

Service BDC Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make ...

San Marcos Toyota

Be Seen First

Automotive Service BDC Agent

San Marcos, TX · On-site

$18/hr

We are hiring Automotive Service BDC Agents. There has never been a better time to advance your ... Toyota is part of the Keating Auto Group. Keating Auto Group is committed to serving the ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

Ressler Motors

Toyota Service Coordinator

Bozeman, MT · On-site

$20.25 - $25.50/hr

Toyota Service Experience Coordinator The Toyota Service Experience Coordinator is primarily ... help the BDC Managers operate the Business Development Center productively and efficiently.

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

East Coast Toyota

Service BDC Representative

Carlstadt, NJ · On-site

$15.25 - $20.25/hr

East Coast Toyota is currently seeking an enthusiastic BDC Representative. At East Coast Toyota, we ... Discounts on products and services Responsibilities * Reach out to and follow up with up with ...

Joe Myers Toyota

Service BDC Representative

Houston, TX · On-site

$14.25 - $19/hr

The workplace of Joe Myers Toyota is fast-paced, rewarding, and fun! We value all our employees and ... The Service BDC is responsible for making service appointments for customers and is the frontline ...

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Toyota Service Bdc information

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$29

How much do toyota service bdc jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for toyota service bdc in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Toyota Service BDC representative?

Toyota Service BDC (Business Development Center) representatives are professionals who handle inbound and outbound calls, emails, and online inquiries for a Toyota dealership’s service department. Their primary role is to schedule service appointments, follow up with customers, and ensure a high level of customer satisfaction. They act as a bridge between the customers and the service technicians, providing information about maintenance, repairs, and promotional offers. Additionally, they help increase service department efficiency by managing the flow of appointments and improving customer retention.

What skills and qualifications are needed to thrive as a Toyota Service BDC representative?

To thrive as a Toyota Service BDC Representative, you need strong customer service abilities, excellent phone communication skills, and familiarity with automotive service processes, often supported by a high school diploma or equivalent. Proficiency in customer relationship management (CRM) software, scheduling systems, and dealership management tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to multitask help individuals excel in this customer-facing role. These skills are crucial for building customer trust, efficiently coordinating service appointments, and ensuring a positive dealership experience.

What are the main challenges faced by a Toyota Service BDC representative, and how can they be managed?

A Toyota Service BDC representative often manages a high volume of inbound and outbound calls, scheduling service appointments, and following up with customers. One of the main challenges is balancing efficiency with excellent customer service, especially during busy periods. To succeed, representatives should prioritize organization, utilize dealership CRM systems effectively, and maintain clear communication with both customers and service advisors. Embracing teamwork and staying updated on Toyota service processes can also help overcome daily challenges and provide a satisfying experience for both customers and coworkers.

What is the difference between Toyota Service Bdc vs Toyota Service Advisor?

AspectToyota Service BdcToyota Service Advisor
Primary RoleHandles inbound customer calls, schedules appointments, and manages customer communication for service departments.Greets customers, discusses vehicle issues, and recommends services during in-person visits.
Required SkillsCustomer service, communication, scheduling software proficiency.Customer interaction, product knowledge, sales skills.
Work EnvironmentCall center or dealership service department, primarily remote or desk-based.Dealership showroom and service area, face-to-face interaction.

While both roles support the dealership's service operations, Toyota Service Bdc focuses on inbound communication and appointment scheduling, whereas Toyota Service Advisor interacts directly with customers to assess vehicle needs and recommend services. Both positions require strong customer service skills and familiarity with dealership processes, but their daily tasks and work environments differ significantly.

Is being a Toyota Service Bdc a good job?

A Toyota Service BDC (Business Development Center) representative typically handles customer inquiries, appointment scheduling, and follow-up communications. The role can offer steady hours, customer service experience, and opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.
More about Toyota Service Bdc jobs

What cities are hiring for Toyota Service Bdc jobs?

Cities with the most Toyota Service Bdc job openings:

What states have the most Toyota Service Bdc jobs?

States with the most job openings for Toyota Service Bdc jobs include:

What job categories do people searching Toyota Service Bdc jobs look for?

The top searched job categories for Toyota Service Bdc jobs are:

Toyota Service Bdc jobs near you
Infographic showing various Toyota Service Bdc job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Service BDC

Toyota of Murfreesboro

Murfreesboro, TN

$13.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Service BDC

Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

YOU MUST BE AVAILABLE TO WORK EVERY SATURDAY AND MUST BE AVAILABLE TO WORK FROM 7:00AM TO 7:00PM; 8 HOUR SHIFTS. 

Benefits

  • Medical, Dental & Vision Insurance
  • 401k
  • Life Insurance
  • Paid Training - Sales
  • Paid Vacation
  • Paid Holidays
  • Employee Discounts on products & services

Responsibilities

  • Cross Train in Cashier to Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours on Monday-Saturday. Sundays off.
  • Ability to communicate customers' interests needs and requests to management and service personnel
  • Professional personal appearance

Toyota of Murfreesboro is looking for immediate hire after completing the background and drug screening process. 

Please send your resume to:

Nick Melhorn 

Email: nmelhorn@toyotaofmurfreesboro.com

Customer Relations Director

Toyota of Murfreesboro

Apply