Tour Coordinator Jobs in Indiana (NOW HIRING)

Project Coordinator

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our President Administration team in the role of Project Coordinator. This position is a full time, onsite role located downtown Indianapolis, IN. 

The Project Coordinator provides high-level project management, event coordination, and strategic planning support to the President Administration and Special Events team. This role plays a vital part in launching and managing the executive and community tour program for the new hospital facility. Working onsite 5 days a week split between the current Methodist campus and the new hospital build, the Project Coordinator serves as a primary ambassador - collaborating across construction, safety, and executive leadership teams to ensure seamless event execution, guest safety, and exceptional host experiences.

Role Responsibilities

• Tour Planning & Execution: Own the daily operational oversight for the new hospital tour program, including guest registration, check-in, scheduling, host assignment, and direct tour leadership. 

• Cross-Functional Collaboration: Partner directly with the Design & Construction (D&C) and Safety teams to ensure all tours comply fully with active site safety standards. 

• Tour Ambassador Program: Coordinate, assist with safety training, and support the onboarding of the Tour Ambassador team. 

• Executive & Stakeholder Engagement: Interact daily with executive leaders, community members, and elected officials with a high degree of diplomacy, poise, and executive presence. 

• Event & Project Management: Integrate tour operations into the broader Special Events strategic plan while independently troubleshooting real-time logistics, handling frequent schedule shifts, and managing late-afternoon tour windows. 

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's degree in related field or equivalent years of experience required.
• Clinical license and/or other certifications may be required per unit/department specialty according to patient care policies.
• 0-3 years of experience is required.
• Experience with matrix organization and complex work environment a plus.
• Experience exhibiting professional judgment and diplomacy in handling unexpected problems and frequent interruptions is required.
• Requires basic proficiency in Microsoft Office (Word, PowerPoint, Excel).

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.  IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. 

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.