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Tort Intake Professional Jobs (NOW HIRING)

Orion Placement

Intake Attorney

Phoenix, AZ · Hybrid

$120K - $135K/yr

... professionally. Confidential Employer. * Evaluate prospective personal injury, mass tort, and ... Help develop and improve intake procedures, qualification standards, and best practices. * Ensure ...

New

Trueseek

Personal Injury Attorney

New York, NY

$125K - $225K/yr

... professional stability within a supportive firm environment. Responsibilities ... Conduct legal research and analysis related to personal injury mass tort defective drug medical ...

L&W Recruiting, Inc

Personal Injury Attorney

Lancaster, PA · On-site

$150K - $175K/yr

This role requires managing matters from intake through resolution or trial and providing clear ... Professional client management skills and the ability to communicate effectively with clients ...

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Tort Intake Professional information

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How much do tort intake professional jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for tort intake professional in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Tort Intake Professional vs Claims Adjuster?

AspectTort Intake ProfessionalClaims Adjuster
CredentialsTypically requires a high school diploma or equivalent; some roles prefer insurance or legal certificationsRequires a high school diploma; often licensed or certified in insurance adjusting
Work EnvironmentLegal offices, insurance companies, or healthcare settingsInsurance companies, third-party administrators, or independent agencies
Industry UsageCommonly used in legal and insurance industries for initial case intakePrimarily in insurance industry for evaluating claims and determining payouts

While both roles involve handling claims, a Tort Intake Professional focuses on initial case intake and legal documentation, whereas a Claims Adjuster evaluates and settles insurance claims. Understanding these differences helps in choosing the right career path or job search focus.

What is a tort intake professional?

Tort Intake Professionals are specialized staff who handle the initial intake process for individuals seeking to file tort claims, often with a law firm or claims management company. They gather pertinent information from potential clients, assess the viability of claims, and ensure all necessary documentation is collected. Their role is crucial in determining whether a case meets the firm's criteria before passing it to attorneys for further evaluation. They must have strong communication skills, attention to detail, and a good understanding of legal processes related to tort law.

What are some common challenges faced by tort intake professionals, and how can they be addressed?

Tort Intake Professionals often encounter challenges such as handling high call volumes, managing emotionally charged conversations with potential clients, and accurately gathering complex case details. Staying organized and maintaining strong attention to detail are essential to ensure all relevant information is captured for attorneys to assess cases effectively. Building empathy and strong communication skills can help navigate sensitive conversations, while regular training and collaboration with legal teams can provide additional support and improve overall efficiency.

What are the key skills and qualifications needed to thrive as a tort intake professional?

To thrive as a Tort Intake Professional, you need strong knowledge of legal procedures, case evaluation, and client interviewing, often supported by experience in a law firm or legal studies background. Familiarity with case management systems, CRM software, and legal documentation platforms is typically required. Excellent communication, attention to detail, and the ability to manage sensitive client information with empathy set top performers apart. These skills ensure accurate case intake, efficient workflow, and positive client experiences, which are critical to legal practice success.
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Tort Intake Professional jobs near you
Infographic showing various Tort Intake Professional job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Retention Specialist

Tort Intake Professionals

Las Vegas, NV • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Retention Specialist

The Retention Specialist must strive to make a meaningful impact on clients' lives by helping them achieve financial freedom. You will play a crucial role in ensuring the satisfaction and loyalty of our existing customers. You will be in contact with clients who may be considering canceling or downgrading their services, and your goal will be to address their concerns, resolve issues, and provide personalized solutions to retain their business.

Key Responsibilities

  • Provide exceptional customer service to clients, addressing their concerns and inquiries.
  • Build rapport and trust with clients, ensuring they remain committed to their debt resolution plans.
  • Identify and address potential issues or challenges that may hinder a client's progress or desire to stay in the program.
  • Collaborate with the debt resolution team to develop tailored solutions for each client.
  • Maintain accurate records of client interactions and progress.

Qualifications

  • Previous experience in account management or retention roles is a plus.
  • Excellent communication and interpersonal skills.
  • Empathetic and patient demeanor.
  • Problem-solving and negotiation abilities.
  • Strong organizational skills and attention to detail.

Core Competencies

  • Client Relationship Management
  • Communication Skills
  • Problem-Solving
  • Client Service Excellence
  • Organizational Skills

We are an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

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