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Tier One Jobs (NOW HIRING)

Proven Business Systems LLC

Tier 1 Engineer

Tinley Park, IL · On-site

$35K - $50K/yr

Description The Tier I Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the first level of technical customer support. The Tier I ...

TGI MAIN COMPANY

Helpdesk Tier 1

Boca Raton, FL

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

Linchpin Solutions Inc

SATCOM Technician Tier 1

Tampa, FL · On-site

$33.66 - $36.06/hr

The SATCOM Technician Tier 1 is part of a team that ensures the effective monitoring, control, and configuration of a global satellite communications network including forward-deployed satellite ...

Syntrio Solutions LLC

Tier 1 Helpdesk Technician

Vernon, TX · On-site

$15.75 - $21.25/hr

In search of a career-minded Tier 1 Helpdesk Technician who is looking for an opportunity to work for an outstanding company with great pay and benefits. Tier 1 Helpdesk Technician will be ...

TGI MAIN COMPANY

Helpdesk Tier 1

Cherry Hill, NJ

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

Proven IT

Tier 1 Engineer

Tinley Park, IL · On-site

$35K - $50K/yr

The Tier I Engineer has a broad understanding of the hardware, software and infrastructure unique to each Proven IT client. Responsibilities * Delivers the first line of support for Proven IT Helpdes ...

Hillsborough County

Planner (Tier 1)

Tampa, FL · On-site

$24.67 - $43.19/hr

Tier 1 Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is ...

Syntrio Solutions LLC

Tier 1 Field Technician

Vernon, TX · On-site

$15.50 - $21.25/hr

Tier 1 Field Technician willbe responsible for: * Daily technical support * Installation of desktops, servers, and other network infrastructure equipment in a wide variety of industries and ...

BRAD HALL COMPANIES

IT Support Tier 1

Idaho Falls, ID · On-site

$18.50 - $25.50/hr

HFI Management ("HFIM") is currently seeking an IT Support Tech - Tier 1 based in Idaho Falls, Idaho. HFIM is the administrative and sales support division of the Brad Hall family of companies. HFIM ...

Career Search

Support Analyst - Tier 1

Mckinney, TX · Hybrid

Support Analyst Tier 1 Department: Information Technology Reports To: IT Service Desk Manager / Director of IT Services FLSA Status: Non-Exempt Position Summary The Support Analyst Tier 1 provides ...

Sheared The Barbershop

Tier 1 Barber

Houston, TX · On-site

$15 - $18.50/hr

Traits of a Successful Tier I Barber at Sheared We value barbers who are reliable, growth-minded, and focused on building long-term client relationships through genuine service and skill.

Linchpin Solutions Inc

SATCOM Technician Tier 1

Tampa, FL · On-site

$33.66 - $36.06/hr

The SATCOM Technician Tier 1 is part of a team that ensures the effective monitoring, control, and configuration of a global satellite communications network including forward-deployed satellite ...

Mays Plus

Support Analyst - Tier 1

Mckinney, TX · On-site

Support Analyst Tier 1 Department: Information Technology Reports To: IT Service Desk Manager / Director of IT Services FLSA Status: Non-Exempt Position Summary The Support Analyst Tier 1 provides ...

CSEngineering

CSOC Tier 1 Analyst

Rockville, MD · On-site

CSOC Tier 1 Analyst **Immediate Requirement** **Onsite** CSEngineering is looking to add a CSOC Tier 1 Analyst to our growing team! As the Cyber Security Operations Center (CSOC) Tier 1 Analyst, you ...

Sheared The Barbershop

Tier 1 Barber

Houston, TX · On-site

$15 - $18.50/hr

Traits of a Successful Tier I Barber at Sheared We value barbers who are reliable, growth-minded, and focused on building long-term client relationships through genuine service and skill.

Marmon

Accuclave Tier 1

Saddle Brook, NJ · On-site

$18 - $21/hr

Now Hiring for: 3rd Shift Accuclave Tier 1 (M-F 11:30pm-8:00am) Previous extrusion or wire and cable experience highly preferred. TE Wire & Cable LLC proudly supports the future of flight and ...

Koniag, Inc.

NOC Technician Tier 1

Washington, DC · On-site

$55K - $75K/yr

The NOC Tier 1 Technician will serve as the first line of defense in monitoring and maintaining network and system infrastructure, responding to incidents and alerts in real-time to ensure optimal ...

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How much do tier one jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for tier one in the United States is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Tier One technical support specialist?

A Tier One technical support specialist is usually the first point of contact for customers experiencing technical issues. Their daily responsibilities include answering phone calls, responding to emails or chat queries, troubleshooting basic problems, and logging incidents in a ticketing system. They often resolve straightforward issues themselves and escalate more complex cases to higher-tier support teams. Effective communication and clear documentation are essential, as Tier One specialists work closely with both customers and internal technical teams to ensure timely solutions.

What are the key skills and qualifications needed to thrive as a Tier One Technical Support Specialist, and why are they important?

To thrive as a Tier One Technical Support Specialist, you need a solid understanding of basic IT concepts, troubleshooting skills, and typically a high school diploma or equivalent, with some employers preferring IT certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and knowledge bases is essential for daily operations. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues efficiently. These skills ensure prompt and accurate support, leading to higher customer satisfaction and smooth IT operations.

What are Tier One jobs?

Tier One jobs typically refer to entry-level positions within a company's customer support or technical support teams. These roles are responsible for handling the initial contact with customers, addressing basic questions, troubleshooting straightforward issues, and escalating more complex problems to higher support tiers. Tier One employees are often the first point of contact and play a crucial role in ensuring customer satisfaction. They usually follow scripts or guidelines and are trained to resolve common issues efficiently.

What is the difference between Tier One vs Data Analyst?

AspectTier OneData Analyst
Required CredentialsHigh school diploma or equivalent, specialized trainingBachelor's degree in data science, statistics, or related field
Work EnvironmentManufacturing, logistics, or security settingsOffice, corporate, or consulting environments
Employer & Industry UsageGovernment agencies, security firms, manufacturing companiesBusinesses across finance, marketing, healthcare, and tech

While both roles involve operational tasks, Tier One positions typically focus on entry-level operational or security duties, whereas Data Analysts analyze data to inform business decisions. The key difference lies in the skill set and industry focus, with Data Analysts requiring more specialized education and working primarily in office settings.

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Tier One jobs near you
Administrative Assistant - Tier 1

Administrative Assistant - Tier 1

World Pediatric Dental

San Antonio, TX

$15.50 - $20.75/hr

Full-time

Re-posted 18 days ago

Job description

Administrative Assistant - Tier 1

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