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Tier 3 Process Assistant Jobs (NOW HIRING)

AAC Inc

End User Tier 3

Washington, DC · On-site

Provide Tier 3 end user system administration support via telephone, deskside, or remote to users ... processes. Collaborate with cross-functional teams and vendors to resolve hardware and software ...

Dominion Energy

Process Assistant I

Fairfax, VA · Hybrid

$42K - $54K/yr

We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to ... This job is level I or the entry level in a three level Process Assistant series. Required ...

New

USM

ETL - Tier 3

Baltimore, MD · On-site

$50.75 - $66.25/hr

Position: ETL - Tier 3 Location: Baltimore, MD Duration: 1 Year Supports the maintenance and ... Supports testing and validation of the new data conversion processes. Responsible for supporting ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · On-site +1

$85K - $95K/yr

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier ... Maintain detailed documentation, runbooks, and process improvements for network operations.

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · Remote

$85K - $95K/yr

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier ... Maintain detailed documentation, runbooks, and process improvements for network operations.

AMBE Engineering LLC

VDA 6.3 Consultant

Detroit, MI · On-site

... VDA 6.3 process audits across manufacturing and supplier operations * Support OEMs and Tier ... * Assist with root cause analysis, CAPA implementation, and customer requirement alignment

AAC

End User Tier 3

Washington, DC · On-site

$90K - $110K/yr

Provide Tier 3 end user system administration support via telephone, deskside, or remote to users ... processes. Collaborate with cross-functional teams and vendors to resolve hardware and software ...

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Tier 3 Process Assistant information

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How much do tier 3 process assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for tier 3 process assistant in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What is a Tier 3 Process Assistant?

Tier 3 Process Assistants are experienced employees who support operations by handling advanced process issues, training new associates, and ensuring that workflows run smoothly. They often act as a bridge between associates and managers, troubleshooting problems and escalating complex situations as needed. Their responsibilities typically include monitoring productivity, providing process improvements, and ensuring adherence to company policies and safety standards. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Tier 3 Process Assistant?

To thrive as a Tier 3 Process Assistant, you need strong organizational skills, attention to detail, and a solid understanding of warehouse or logistics operations, often supported by experience or relevant training. Familiarity with warehouse management systems (WMS), inventory tracking tools, and data entry software is typically required. Exceptional problem-solving abilities, leadership, and effective communication set outstanding candidates apart in this role. These skills and qualities are crucial for ensuring efficient processes, accurate order fulfillment, and smooth team coordination in high-volume operational environments.

How does a Tier 3 Process Assistant typically collaborate with other teams to resolve complex operational issues?

Tier 3 Process Assistants often serve as escalation points for operational problems that frontline teams cannot resolve. They work closely with supervisors, quality assurance, and technical support teams to identify root causes and implement process improvements. Regular communication and cross-functional meetings are essential for sharing insights and ensuring alignment on solutions. This collaborative approach helps maintain workflow efficiency and supports continuous improvement within the organization.

What is the difference between Tier 3 Process Assistant vs Tier 2 Process Assistant?

AspectTier 3 Process AssistantTier 2 Process Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; some experience preferred
Work EnvironmentManufacturing or production facilities, often in warehousesManufacturing or production facilities, often in warehouses
Employer UsageCommonly used in large manufacturing plants and distribution centersUsed in similar settings, often as a stepping stone to higher roles

Both roles involve supporting production processes, but Tier 3 Process Assistants typically have more responsibilities and require more experience. They often serve as team leads or coordinators within manufacturing environments, whereas Tier 2 Process Assistants focus on assisting with daily operations under supervision.

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Tier 3 Process Assistant jobs near you
Infographic showing various Tier 3 Process Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,986 per year, or $25.5 per hour.

Network Tier 3 Engineer

DecisionPoint | Cortek

Scott Air Force Base, IL • On-site

Full-time

Re-posted 15 days ago

Job description

Overview
DecisionPoint seeks a Network Tier 3 Engineer to provide advanced network engineering support for the U.S. Air Force Executive Airlift Communications Network program. The engineer will analyze, design, configure, test, and sustain network infrastructure supporting secure voice, video, and data communications across operational Air-to-GIG Gateways and the EACN Systems Integration Laboratory.
The Network Tier 3 Engineer will support network architecture, configuration management, troubleshooting, performance optimization, technology integration, and implementation of approved hardware and software changes. The engineer will also help maintain the EACN baseline configuration and ensure modifications are tested in the Systems Integration Laboratory before deployment to operational environments.
This position requires on-site performance at Scott Air Force Base, Illinois, and may require travel to Joint Base Andrews, Joint Base Lewis-McChord, or other supported locations.
Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.
Duties & Responsibilities
The Network Tier 3 Engineer will:
  • Provide advanced network analysis, design, engineering, and technical support for EACN infrastructure.
  • Evaluate and recommend technologies that improve network performance, resilience, security, and mission capability.
  • Maintain the EACN baseline configuration and supporting Systems Integration Laboratory environment.
  • Install and functionally test software versions, patches, technical orders, security updates, and configuration changes.
  • Validate hardware, software, and network modifications in the laboratory before operational deployment.
  • Troubleshoot complex network issues affecting operational gateways, connected platforms, and supported mission systems.
  • Configure and sustain routers, switches, firewalls, servers, encryption devices, VoIP components, and network-management tools.
  • Support network upgrades, equipment replacement, system cutovers, and integration of new transport capabilities.
  • Develop and maintain network installation guides, topology diagrams, checklists, configuration records, and technical documentation.
  • Create scripts, executables, graphs, and maps supporting network configuration, monitoring, and analysis.
  • Monitor network availability, utilization, outages, capacity, and overall system health.
  • Perform system backups, disk management, patching, and approved server-maintenance activities.
  • Design and implement fault-tolerant and disaster-recovery solutions for network devices and servers.
  • Support Voice over Internet Protocol capabilities across the laboratory and operational gateway environments.
  • Coordinate technical activities with Government engineers, cybersecurity personnel, site technicians, and mission partners.
  • Train incoming Government and contractor personnel on EACN network configurations and operating standards.
  • Ensure network changes comply with DISA STIGs, USCYBERCOM directives, Air Force requirements, and approved configuration-management processes.

Qualifications
Clearance Requirement:
Must hold an active Top Secret clearance.
Education:
Bachelor's degree in Information Technology, Computer Science, Network Engineering, Systems Engineering, or a related field.
Experience:
  • Minimum five years of relevant network engineering experience.
  • Experience designing, configuring, troubleshooting, and sustaining enterprise LAN and WAN environments.
  • Experience supporting routers, switches, firewalls, VLANs, VPNs, TCP/IP, network-management systems, and secure communications infrastructure.
  • Experience working in classified or mission-critical Department of Defense environments preferred.
  • Experience supporting geographically dispersed operational sites, test laboratories, or integration environments preferred.

Technical Knowledge:
  • Advanced knowledge of routing, switching, network architecture, troubleshooting, and performance optimization.
  • Knowledge of Cisco network technologies, firewalls, encryption, SNMP, DNS, VLANs, VPNs, IPv4, and IPv6.
  • Familiarity with Windows and Linux servers, virtualization, storage systems, and VoIP environments.
  • Experience using network monitoring and analysis tools such as SolarWinds, Splunk, or comparable platforms.
  • Familiarity with DISA STIGs, cybersecurity directives, configuration management, and laboratory-to-production testing processes.
  • Ability to develop scripts and automation supporting network configuration and analysis.

Certifications:
  • Cisco Certified Network Professional certification required at the time of contract award.
  • Appropriate DoDM 8140.03 and IAT Level II certification required.
  • Additional Cisco, cybersecurity, Linux, Microsoft, or VMware certifications preferred.

Skills:
  • Strong network troubleshooting and analytical abilities.
  • Excellent technical documentation and communication skills.
  • Ability to manage multiple engineering priorities and technical issues.
  • Ability to collaborate with Government engineers, cybersecurity teams, and site personnel.
  • Ability to perform duties on-site at Scott Air Force Base, Illinois, and travel as required.

Compensation: Anticipated salary range is $79,759.00-$88,215.00 per year
Our Equal Employment Opportunity Policy
  • EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
  • Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

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