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Tier 1 Associate Jobs (NOW HIRING)

Silotech Group

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.75 - $18/hr

Overview: Silotech Group is seeking a Tier 1 Call Center Agent to join our high-impact team ... Associate degree in a relevant technical field or * At least 2 years of experience in a technical ...

New

Huntsman

Operator TIER 1

Los Angeles, CA

$35/hr

Step progression available based on qualification - minimum of 12 months prior to associate qualifying. Huntsman offers outstanding benefits which start from Day One. * Competitive healthcare, dental ...

Huntsman Corporation

Operator TIER 1

Los Angeles, CA · On-site

$35/hr

Step progression available based on qualification - minimum of 12 months prior to associate qualifying. Huntsman offers outstanding benefits which start from Day One: * Competitive healthcare, dental ...

TekSynap

Tier 1 Audio Visual Technician

Springfield, VA · On-site

Associate degree in Information Technology, Audio Visual Technology, or related field preferred ... The Tier 1 Audio Visual (AV) Support Specialist provides first-line technical and set-up support ...

New

Huntsman

Operator TIER 1

Los Angeles, CA

$35/hr

Step progression available based on qualification - minimum of 12 months prior to associate qualifying. Huntsman offers outstanding benefits which start from Day One: * Competitive healthcare, dental ...

SecuriGence

Tier 1 Help Desk Analyst

Arlington, VA

$23.50 - $32.25/hr

Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... Associate's degree. Can be substituted with 2+ years of relevant experience. * 3+ years relevant ...

Chenega Corporation

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... Associate's degree. Can be substituted with 2+ years of relevant experience. * 3+ years relevant ...

Ole Mexican Foods

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

Certificate or Diploma from a Technical School plus one year of directly related experienceExcellent interpersonal, verbal, and written skillsStrong problem-solving and analytical thinking ...

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$27K

$141.2K

$310.5K

How much do tier 1 associate jobs pay per year?

As of Jun 5, 2026, the average yearly pay for tier 1 associate in the United States is $141,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tier 1 Associate, and why are they important?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.

What are the main challenges Tier 1 Associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What is a Tier 1 Associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.
More about Tier 1 Associate jobs
What cities are hiring for Tier 1 Associate jobs? Cities with the most Tier 1 Associate job openings:
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Tier 1 Associate jobs near you
Infographic showing various Tier 1 Associate job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 96% Full Time, 1% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $141,209 per year, or $67.9 per hour.

SHIPPING ASSOCIATE - TIER 1

Mercer Valve Co., Inc..

Oklahoma City, OK • On-site

$18/hr

Full-time

Posted 17 days ago

Job description

JOB SUMMARY:
Prepare valves and other such items for shipment, including making tags and working on the Shipping Line.
ESSENTIAL JOB FUNCTIONS:
  • Entering basic information into computer software to engrave tags that will be attached to the valves.
  • Drill holes into caps and affix wires and tags to valves.
  • Fold and secure boxes to be used at the end of the Shipping Line.
  • Read specific instructions written on Work Orders and apply as necessary.
  • Visually inspect valves and tags for quality.
  • Operate pallet jacks and forklifts as needed to move around items in Shipping.
  • Employee may be required to work more or less than 40 hours/week as part of their regular schedule based on production needs.

SKILLS REQUIRED:
  • Data Entry skills.
  • Attention to detail and organization skills.
  • Must be punctual and have a strong work ethic.
  • Ability to work independently and as part of a team.
  • Ability to follow written and verbal instructions.
  • Previous knowledge of shipping is a plus.
  • Ability to use a pallet jack.
  • Ability to operate a forklift is preferred.

Apply