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Tier 1 Associate Jobs in Ohio (NOW HIRING)

Judson

Cook SFC_Tier 1_Bistro

Chagrin Falls, OH · On-site

$16 - $19/hr

Provide outstanding food service experiences for our members, guests and Judson Associates, Prepare ... Tier I: as listed above in Essential Duties and Responsibilities, able to run one station ...

TEKsystems

Tier 1 Help Desk

Columbus, OH

$23 - $25/hr

These consultants will provide Tier 1 technical support for their digital selling operations across ... Key Responsibilities: • Serve as the first point of contact for store associates experiencing ...

New

Judson

Server - SFC_Tier 1_Bistro

Chagrin Falls, OH · On-site

$15/hr

... associates * Possess an exceptional work ethic, with the ability to maintain a high level of ... Tier I: as described above Tier II: Tier I, 4 years full time or equivalent part- experience in ...

Judson

Server - SFC_Tier 1_Bistro

Chagrin Falls, OH · On-site

$15/hr

... associates * Possess an exceptional work ethic, with the ability to maintain a high level of productivity without constant, direct supervision * Assist with special events as needed Judson Core ...

Judson

Server - SFC_Tier 1_Bistro

Chagrin Falls, OH · On-site

$15/hr

... associates * Possess an exceptional work ethic, with the ability to maintain a high level of productivity without constant, direct supervision * Assist with special events as needed Minimum ...

Advanced Composites Inc

Warehouse Associate

Sidney, OH · On-site

$14.75 - $17.75/hr

... Tier 1 and Tier 2 suppliers. We take pride in our ability to think creatively and dynamically ... Join Our Team as a Warehouse Associate. At our company, we treat each other like family. We foster ...

Advanced Composites, Inc.

Warehouse Associate

Sidney, OH · On-site

$20.85/hr

... Tier 1 and Tier 2 suppliers. We take pride in our ability to think creatively and dynamically ... Join Our Team as a Warehouse Associate. At our company, we treat each other like family. We foster ...

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Tier 1 Associate information

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.
What are popular job titles related to Tier 1 Associate jobs in Ohio? For Tier 1 Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Tier 1 Associate jobs in Ohio look for? The top searched job categories for Tier 1 Associate jobs in Ohio are:
What cities in Ohio are hiring for Tier 1 Associate jobs? Cities in Ohio with the most Tier 1 Associate job openings:
Tier 1 Associate jobs near you
Infographic showing various Tier 1 Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Cook SFC_Tier 1_Bistro

Judson

Chagrin Falls, OH • On-site

$16 - $19/hr

Full-time

Re-posted 19 days ago

Job description

Job Title

Location

Department

FLSA

Reports to

Date

Bistro Line Cook

South Franklin Circle

Dining Services

Non-Exempt

Bistro Manager/Bistro Chef

June 2026


$2,000 SIGNING BONUS!! ASK US HOW IT WORKS!!


Schedule: Monday, Tuesday, Thursday, Friday, Saturday-7:00am-3:00pm

Monday, Tuesday, Wednesday, Thursday, Friday-7:00am-3:00pm


General Purpose:

Provide outstanding food service experiences for our members, guests and Judson Associates,

Prepare and plate dishes according to the Bistro Chef’s expectations, Bistro menu specifications and our member’s requests and dietary requirements. Focus on customer satisfaction, kitchen cleanliness and efficiency.

Essential Duties and Responsibilities:

  • Prepare and organize Bistro line cooking stations with menu items and specials ready and stocked in production kitchen by start of service
  • Prepare and cook the menu items assigned to your station off the POS (Point of Sale Cash register system) tickets and banquet sheets in accordance to the Bistro Manager’s direction and expectations
  • Complete plate presentation of menu items with skill and execute menu items in sync with fellow line cooks for fast efficient ticket times
  • Clean and sanitize kitchen stations after preparation and service, maintaining high standards of cleanliness
  • Maintain clean refrigerators, stove, storage areas and equipment, and deposits garbage, linen, pots and pans, etc. to proper areas after service
  • Properly store or dispose of food, in accordance with safe food-handling procedures, label and date containers as required by ODH
  • Maintain high level of productivity without constant, direct supervision
  • Comply with health and sanitation guidelines
  • Aware of food costs and works efficiently to prepare food correctly and prevent over producing and waste
  • Aware of food inventory, delivery schedule and is responsible for anticipating and communicating ordering needs
  • Maintain an organized, clean work area-both prep kitchen and serving kitchen line
  • Works well with Bistro Manager, Bistro Chef, Servers and fellow Associates and creates a positive, pleasant, efficient work environment and dining experience for our members, guests and associates
  • Has excellent time management skills
  • Attends meetings and trainings and participates as requested
  • Performs other duties as assigned

Minimum Qualifications, Education and Certifications:

  • High school diploma or GED
  • Culinary training and experience working with the elderly a plus
  • Experience or willingness and ability to learn food preparation for special dietary needs to serve our members
  • Ability to read, write, and follow written and oral instructions
  • Basic math skills appropriate to the job
  • Aware of public surroundings. Clean uniform, apron, gloves & name tag are expectations. No personal cell phone use in restaurants and common public areas
  • Physical demands may include kneeling, climbing ladders, reaching, pushing, manipulating, talking, hearing, standing for extended periods, crouching, stooping, walking, lifting up to 40 pounds, and repetitive motion
  • South Franklin Circle serves meals daily. Working variable weekends, holidays and special event caterings is an expectation
  • ServSafe food handler certification preferred, but not required, training will be provided if needed

Working Conditions:

Semi-open kitchen environment

Tier I: as listed above in Essential Duties and Responsibilities, able to run one station efficiently and with minimal direction

Tier II: 3 year restaurant short order line cooking experience &/or culinary training, ability to work grill, sandwich line, expedite, train new hires on line duties, able to do basic transactions on Full Count register in absence of server, help serve/bus as necessary

Tier III: Tier II, ServSafe Food Manager certification, 5 year short order restaurant cooking experience &/or culinary training, assists with menu planning and specials, runs Bistro kitchen in absence of Bistro Chef including Bistro Pub night

Current South Franklin Dining Services Associates are given special consideration to move up the Tier system based upon their increased skills, experience and knowledge of service

Acknowledgement: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified, and such responsibilities, duties and skills may be changed by Judson Services, Inc. management at any time.