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Tier 1 Associate Jobs in Springfield, OH (NOW HIRING)

Advanced Composites Inc

Warehouse Associate

Sidney, OH · On-site

$14.75 - $17.75/hr

... Tier 1 and Tier 2 suppliers. We take pride in our ability to think creatively and dynamically ... Join Our Team as a Warehouse Associate. At our company, we treat each other like family. We foster ...

Advanced Composites, Inc.

Warehouse Associate

Sidney, OH · On-site

$20.85/hr

... Tier 1 and Tier 2 suppliers. We take pride in our ability to think creatively and dynamically ... Join Our Team as a Warehouse Associate. At our company, we treat each other like family. We foster ...

BAE Systems USA

Computer Operator I

Dayton, OH · On-site

Provide Tier 1 Help Desk support, including account assistance, password resets, ticket creation ... Associate's degree in Information Technology or a related field, or equivalent experience.

Leidos

Tier 2 Technician

Dayton, OH

$73K - $132K/yr

Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP). * Configure and ... This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates ...

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All JobsTier 1 Associate JobsTier 1 Associate Jobs in Springfield, OH

Tier 1 Associate information

See Springfield, OH salary details

$24.3K

$127.2K

$279.7K

How much do tier 1 associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for tier 1 associate in Springfield, OH is $127,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $191,400.00 per year, depending on experience, location, and employer.

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.
What cities near Springfield, OH are hiring for Tier 1 Associate jobs? Cities near Springfield, OH with the most Tier 1 Associate job openings:
Tier 1 Associate jobs near you
Infographic showing various Tier 1 Associate job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $127,193 per year, or $61.2 per hour.

2nd Shift| Production Support | Marysville Ohio

Tier One Property Services

Marysville, OH

$18/hr

Full-time

Re-posted 13 days ago

Job description

Tier One Property Services, L.L.C (TOPS) is a minority-owned facility services provider of commercial janitorial, building maintenance and specialty property services, our customers can expect high standards of quality, professional process, and proficient motivated workforce for TOPS

Job Skills / Requirements

Production Support duties include driving new automobiles through the repair and shipping processes, applying protective shipping wrap to new automobiles, and applying grounding strips to bumpers before being painted. A valid driver's license, with the ability to drive a manual transmission automobile is preferred. Other duties to support the repair and shipping process of new automobiles may be added at any time.

2nd shift hours are 4:30pm to 1am. $18.00 per hour to start, with an additional $1.00 on the hour attendance bonus possible each pay period for perfect attendance ($19.00 per hour total).

Honda Christmas Shutdown is paid, for those associates who qualify. PTO and Holiday pay starts after 90 days of service for full time associates.

We can look at full time or part time positions, as well as weekend only part time positions, which would start at $17.00 on 1st shift, and $19.00 on 2nd shift.

Certification Requirements (All)

Valid Driver's License

Additional Information

This job reports to the Account Manager

This is aFull and Part-Timeposition1st Shift,2nd Shift.

Relocation is not provided and travel is not required