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Tier 1 Associate Jobs in Michigan (NOW HIRING)

Production Associates - Daehan Solution hires directly. 2nd Shift 4:30pm-1:00am $14.25 hourly We are a Tier 1 automotive supplier and leading international manufacturer of interior components and the ...

Manager Manufacturing Engineering

Detroit, MI · On-site

$108K - $135K/yr

The ideal candidate is a hands-on Engineering leader with 8+ years of experience in Tier 1 ... AAM will not discriminate against any Associate or applicant for employment because of age, race ...

Manufacturing Engineer

Detroit, MI · On-site

$72K - $93K/yr

... in a high-volume Tier 1 automotive production environment. This role focuses on process ... AAM will not discriminate against any Associate or applicant for employment because of age, race ...

General Production Associate 2026

Muskegon, MI · On-site

$13.50 - $17.25/hr

The Production Associate is a key position and responsible for the efficient and safe daily ... As a leading Tier One automotive supplier, we are a pioneer in the design and manufacturing of ...

General Production Associate 2026

Muskegon, MI

$13.50 - $17.25/hr

The Production Associate is a key position and responsible for the efficient and safe daily ... As a leading Tier One automotive supplier, we are a pioneer in the design and manufacturing of ...

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Tier 1 Associate information

What is a Tier 1 associate?

A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.

What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?

Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.

What are the key skills and qualifications needed to thrive as a Tier 1 associate?

To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.
What are popular job titles related to Tier 1 Associate jobs in Michigan? For Tier 1 Associate jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Tier 1 Associate jobs? Cities in Michigan with the most Tier 1 Associate job openings:
Infographic showing various Tier 1 Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

$14.25/hr

Other

Medical, Dental, Vision

Re-posted 19 days ago


Job description

Production Associates - Daehan Solution hires directly.
2nd Shift 4:30pm-1:00am $14.25 hourly
We are a Tier 1 automotive supplier and leading international manufacturer of interior components and the best supplier of NVH (Noise, Vibration and Harshness) system engineering. Come and join our Production Team today!
DESCRIPTION/DUTIES
Production Associates work collaboratively to assemble parts for the automotive industry. We are seeking team members with a positive can-do attitude to be directly hired with our company, Daehan Solution. He or She will have the following responsibilities.
a. Performs all tasks involved in the production of DSM’s products. Align, pack, cut, clip, glue or otherwise assemble the materials to produce finished products. Products include headliners, carpet, trunk lid, luggage boxes and any other product.
b. All Production Associates will be available to work in all areas of production and willing to rotate frequently. Follows all safety regulations and wears required PPE at all times on the production floor.
c. Demonstrates proficient knowledge and strong work ethics including timeliness and understands planning with reliable transportation.
Great Bonus Pay Opportunities!
Excellent Health/Vision/Dental benefits after 90 days at a very reasonable price!