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Ticket Operations Jobs in Iowa (NOW HIRING)

Ticket Writer Bally's Corporation is a global casino-entertainment company with a growing omni ... With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ...

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... The Role: The Ticket Writer is responsible for processing transactions of betting slips in ...

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... The Role: The Ticket Writer is responsible for processing transactions of betting slips in ...

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... The Role: The Ticket Writer is responsible for processing transactions of betting slips in ...

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines ... The Role: The Ticket Writer is responsible for processing transactions of betting slips in ...

Hospitality industry is a 24 Hour 365-day operation. * Primarily be indoors under controlled temperatures * Occasional exposure to outdoor climates * Occasional: Standing, walking, and lifting up to ...

Hospitality industry is a 24 Hour 365-day operation. * Primarily be indoors under controlled temperatures * Occasional exposure to outdoor climates * Occasional: Standing, walking, and lifting up to ...

Hospitality industry is a 24 Hour 365-day operation. * Primarily be indoors under controlled temperatures * Occasional exposure to outdoor climates * Occasional: Standing, walking, and lifting up to ...

Hospitality industry is a 24 Hour 365-day operation. * Primarily be indoors under controlled temperatures * Occasional exposure to outdoor climates * Occasional: Standing, walking, and lifting up to ...

Hospitality industry is a 24 Hour 365-day operation. * Primarily be indoors under controlled temperatures * Occasional exposure to outdoor climates * Occasional: Standing, walking, and lifting up to ...

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Ticket Operations information

See Iowa salary details

$9

$22

$46

How much do ticket operations jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ticket operations in Iowa is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $25.96 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Iowa?

The most popular types of Ticket Operations jobs in Iowa are:

What are popular job titles related to Ticket Operations jobs in Iowa?

For Ticket Operations jobs in Iowa, the most frequently searched job titles are:

Infographic showing various Ticket Operations job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,188 per year, or $22.7 per hour.

Assistant Ticket Office Manager | Full-Time | Iowa Events Center

AEG

Des Moines, IA • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
We are looking for an Assitant Ticket Office Manager who will assist in the management and effective operation of the day-to-day Ticket Office functions, all event-related functions, and settlements. This position will be the primary ticketing contact for the tenant teams and state tournaments.
This role pays an annual salary of $55,000-$60,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until September 11, 2026.
Responsibilities
  • Builds and maintains events as assigned in Paciolan.
  • Coordinates all event information between the promoter, building personnel, and the ticket company in a timely manner.
  • Primary contact with the building's tenant teams.
  • Works with event promoters and building personnel to establish ticket pricing, scaling, and seating configuration.
  • Maintains knowledge of Paciolan, working with account representatives for updates and revisions to ticket operations.
  • Hires, trains, and supervises full-time and part-time box office staff in the proper sales and resolution procedures.
  • Responds to customer complaints and service requests to maintain a positive rapport with the ticket-buying public.
  • Extract, manipulate, and disseminate relevant ticketing data to assist promoters and staff in pricing, scaling, and financial decisions.
  • Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, and is able to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.

Qualifications
  • Bachelor's Degree preferred
  • Experience with ticketing software; Paciolan strongly preferred.
  • Experience hiring, training, scheduling, and supervising part-time staff
  • Experience providing customer service and resolving ticketing-related inquiries and issues
  • Excellent communication, problem-solving, and organizational skills required
  • Demonstrated knowledge of accounting and financial procedures, including recordkeeping and reconciliation
  • Proven ability to balance multiple projects simultaneously while meeting tight deadlines
  • Ability to analyze data and figures
  • Knowledge of supervisory principles and practices
  • Ability to coordinate and schedule staff
  • Excellent customer service and public relations skills
  • Demonstrated knowledge of ticket selling/box office operations
  • Ability to work extended hours, holidays, and weekends as needed

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992