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Ticket Operations Jobs in Florida (NOW HIRING)

Leidos

Change Ticket Coordinator

Jacksonville, FL

$57K - $104K/yr

Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service ... Required Qualifications: * 1+ years of experience in IT operations, service management, or change ...

New

Inter Miami CF LLC

Ticket Office Representative

Miami, FL

$15.50 - $21/hr

Description Join our Ticketing Operations Team as a Ticket Office Representative at Nu Stadium and help fans access the excitement of match day. What You'll Do: * Provide exceptional customer service ...

Inter Miami CF

Ticket Office Representative

Miami, FL · On-site

$15.50 - $21/hr

Join our Ticketing Operations Team as a Ticket Office Representative at Nu Stadium and help fans access the excitement of match day. What You'll Do: * Provide exceptional customer service to all ...

TBB

PT - Mobile Box Office Gameday

Tampa, FL · On-site

Position Description As a division of the Ticket Operations department, the Game Day Mobile Box Office Support team is responsible for providing world-class customer service to the guests of Raymond ...

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Ticket Operations information

See Florida salary details

$7

$18

$36

How much do ticket operations jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ticket operations in Florida is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Florida?

The most popular types of Ticket Operations jobs in Florida are:

What are popular job titles related to Ticket Operations jobs in Florida?

For Ticket Operations jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Florida look for?

The top searched job categories for Ticket Operations jobs in Florida are:

What cities in Florida are hiring for Ticket Operations jobs?

Cities in Florida with the most Ticket Operations job openings:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

Event Systems Lead

Miami Dolphins and Hard Rock Stadium

Miami Gardens, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Event Systems Lead
Department: Information Technology
Direct Supervisor: Sr. Event Systems Manager
Status: Full-time
Summary:
Responsible for providing hardware and software support services for stadium and training camp event systems to support game day and other events; whose priority include point of sale and access control systems. Additionally, responsible for the inventory management and maintenance of related devices, support and maintenance of equipment and coordinating technical resources to support game day and event programs.
Location:
  • This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.
Responsibilities:
  • Deploy, manage and support point of sale hardware, software and related technologies, experience with Clover a plus
  • Set up, test, and support access control systems, working with Ticket Operations and vendor partners were appropriate
  • Configuring staff credential access points across multiple event types
  • Coordinate with Clover, payment processors, integrators, and other third-party vendors to resolve technical issues
  • Support implementation of new technology-related projects, integrations and operational initiatives
  • Document, maintain up to date documentation on the support and maintenance of systems; ensuring that the SOP’s are up to date with business operations
  • Monitor activity on all stadium related systems for security compliance, report any noncompliant activity
  • Assist with deployment, collection, tracking, and replacement of equipment and organization and maintenance of technology storage areas and inventory records
  • Proficient with hardware troubleshooting, system software, network architecture such as TCP/IP, DHCP, and VLANS
  • Support user needs with respect to point-of-sale or access control applications, interfaces, computer configurations and remote services
  • Coordinate the deployment, configuration, testing, and maintenance of turnstiles, access-control equipment, scanners, readers, and associated systems
  • Responsible for documenting all work performed and adhering to the Information Technology Policies amp; Procedures
  • Respond to event-day technology issues quickly and professionally to minimize operational disruptions
  • Proficient in understanding PCI compliant best practices and policies
  • Perform comprehensive testing of turnstiles, scanners, readers, networking, and associated systems prior to events
Qualifications:
  • Minimum of a bachelor’s degree in information technology or related field with at least 5+ years of experience in event support, help desk support, POS and or other related systems
  • Skilled and experienced with networking, devices, security and Windows Operating Systems
  • Skilled and experienced with Office applications and any other industry standard applications in use by organization
  • Knowledgeable in Windows and Android Operating Systems
  • Collaborate with the internal/external resources to provide optimal technology solutions
  • Possess excellent communication and writing skills
Featured Benefits:
  • Medical, dental, and vision insurance
  • Life insurance (including voluntary coverage for spouses and children)
  • Long term disability insurance
  • Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
  • Employee gym, subsidized lunch program, and discounts on a variety of products and services
  • 401k, Paid time off (PTO), and company holidays
The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

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