Ticket Office Intern Jobs (NOW HIRING)

Description

REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose-driven, high-energy individuals to join our team! 

We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.

This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy. 

Position Summary

This is a one-year internship that typically runs June-May. The Game Day Intern plays a vital role in the success of the Carolina Athletic Hospitality (CAH) program by supporting the Office Intern, Associate Hospitality Manager, and Senior Hospitality Manager. The Game Day Intern will work closely with members of the athletics department and athletic donors. Interpersonal, multitasking, and communication skills are necessary and should be developed throughout this internship. This is a great entry-level opportunity for program participants to gain hands-on experience in athletics event management and premium seating hospitality. 

Key Responsibilities:

• Learn and administer policies and procedures regarding admission, food and beverage, maintenance, and other premium area operations
• Assist in the supervising of game day staff members
• Prepare & organize inventory game day supplies and equipment
• Assist management in resetting all premium areas back to game day setup
• Other duties as assigned

Key Accountabilities:

• Deliver the finest hospitality and service by going above & beyond every day
• Be a part of the management team and serve as a liaison on game day between donors/guests and the catering staff and UNC Athletics
• Communicate with game day staff members, athletic donors, and athletics personnel

Requirements

Requirements:

• Commitment to all home football games (10-12 hours), the day prior of each home football game, assigned men's/women's home basketball games, baseball games, and rental events; includes nights and weekends
• Strong communication skills (oral and written)
• Strong leadership skills 
• Ability to problem solve under pressure
• Excellent time management, organizational, and prioritizing skills
• Strong customer service skills
• Team player mentality
• Dependable and trustworthy 
• Strong work ethic
• Proficient in Microsoft Office Applications (Word, Excel, etc.)
• Ability to be on their feet for extended periods of time
• Ability to lift heavy furniture, carry stanchions, etc.
• Reliable transportation

Physical Requirements

• Ability to stand and walk for extended periods during events
• Ability to lift and carry items up to 40 pounds (e.g. event materials, signage)
• Ability to bend, stoop, and reach
• Manual dexterity to handle event materials and technology
• Ability to work in varied environmental conditions, including outdoor spaces
• Good visual acuity and attention to detail
• Ability to travel to event sites, as needed

Work Environment

• Combination of office and on-site event environments 
• Fast-paced conditions during live events
• Frequent interaction with fans, vendors, and large groups
• Long periods of standing and constant movement around the event venue are expected on event days. 
• Long periods of sitting while on the phone and the computer are common on office days.

Hours/Availability:

This position will require a commitment to all 2026 home football game weeks, and scheduled game days for men's/women's basketball, baseball, and rental events as needed. This is a paid position; the current pay rate is $15.00/hour.

Internship Site:

Carolina Athletic Hospitality office, managed by REVELXP, at Kenan Stadium in the Loudermilk Center for Excellence

Expectations: 

The intern is expected to act in a courteous manner and dress presentably as he/she will be representing UNC Athletics and REVELXP. The intern is also expected to work closely with his/her immediate manager and keep the manager informed of any issues relating to donor/employee safety and satisfaction. The intern should understand that he/she will be perceived by donors and staff as a management team member.

2026 Home Football Schedule:

Saturday, September 12th v. East Tennessee State

Saturday, October 3rd v. Notre Dame

Saturday, October 24th v. Syracuse

Saturday, October 31st v. Miami

Saturday, November 14th v. Louisville

Saturday, November 28th v. NC State

Include your resume and cover letter with your application.