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Ticket Office Intern Jobs (NOW HIRING)

Contoro Robotics

Robotics Intern, Deployment

Austin, TX · On-site

$14.75 - $19.75/hr

Able to work on-site at Contoro's Austin, TX office for the duration of the internship. * Available ... Experience with ticket management systems (Jira). * Spanish bilingual.

New

Commonwealth of Massachusetts

Service Desk Intern

Chelsea, MA · Hybrid

$16.25 - $21.75/hr

The Executive Office of Technology Services and Security (EOTSS) is the state's lead office for ... Adhere to ticket writing requirements as outlined in the Ticket Management Process. * Ensure ...

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Ticket Office Intern information

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$8

$16

$22

How much do ticket office intern jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for ticket office intern in the United States is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What does a ticket sales intern do?

A ticket sales intern assists with selling tickets to events, often handling customer inquiries, processing transactions, and managing ticketing systems. They may also support promotional activities and learn about sales techniques in a customer service environment.

What is a ticketing intern?

A ticketing intern is a position responsible for assisting with the sale and distribution of tickets for events, often working at a ticket office or box office. The role typically involves customer service, using ticketing software, and handling transactions during events or sales periods.

What does a Ticket Office Intern do?

A Ticket Office Intern assists with the daily operations of a ticket office, often for events, theaters, or sports venues. Their duties typically include selling tickets, handling customer inquiries, processing payments, and providing general customer service. They may also help with administrative tasks, maintaining records, and supporting the ticketing staff during busy periods or special events. This internship provides valuable experience in customer service, sales, and event management. It's a great opportunity for students or recent graduates interested in the hospitality, events, or entertainment industries.

What are the key skills and qualifications needed to thrive as a Ticket Office Intern, and why are they important?

To thrive as a Ticket Office Intern, you need basic math skills, customer service experience, and familiarity with cash handling, often supported by a high school diploma or current college enrollment. Experience with ticketing software systems, point-of-sale (POS) terminals, and Microsoft Office is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are standout soft skills for this role. These competencies ensure accurate transactions, positive customer interactions, and efficient box office operations during busy event times.

What are the big 4 internships?

The Big 4 internships typically refer to internship programs offered by Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG. These firms are among the largest professional services networks globally and offer internships in areas such as audit, consulting, tax, and advisory, providing valuable experience for aspiring professionals. Internships at these firms often require strong analytical skills, relevant coursework, and may lead to full-time employment opportunities.

What are some common responsibilities and challenges faced by a Ticket Office Intern during peak event seasons?

As a Ticket Office Intern, you can expect to handle high volumes of customer inquiries, process ticket sales, and resolve issues related to ticket availability or payment, especially during busy event seasons. A key challenge is maintaining accuracy and composure under pressure while providing friendly and efficient service to guests. You'll work closely with other ticket office staff and event coordinators to ensure smooth operations, and may need to quickly adapt to policy changes or technical issues. This experience offers valuable exposure to customer service, sales systems, and teamwork in a fast-paced environment.

Is 22 too old for an internship?

Ticket Office Intern positions are typically open to a range of ages, and 22 is not considered too old for an internship. Many internships welcome applicants of various ages, especially if they are students or recent graduates seeking experience in customer service, ticketing systems, or event environments.

What is the difference between Ticket Office Intern vs Ticket Sales Associate?

AspectTicket Office InternTicket Sales Associate
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma; some roles prefer sales or customer service experience
Work EnvironmentInternship setting at ticket offices, theaters, or sports venuesCustomer-facing sales environment, often retail or box office
Employer & Industry UsageUsed in arts, sports, and entertainment industries for training and entry-level rolesCommon in ticketing, retail, and event industries for direct sales

In summary, a Ticket Office Intern typically participates in training and supports ticketing operations, often as part of an educational program, while a Ticket Sales Associate actively sells tickets directly to customers. Both roles involve customer service but differ mainly in experience level and job responsibilities.

More about Ticket Office Intern jobs
What cities are hiring for Ticket Office Intern jobs? Cities with the most Ticket Office Intern job openings:
What are the most commonly searched types of Ticket Office jobs? The most popular types of Ticket Office jobs are:
What states have the most Ticket Office Intern jobs? States with the most job openings for Ticket Office Intern jobs include:
What job categories do people searching Ticket Office Intern jobs look for? The top searched job categories for Ticket Office Intern jobs are:
Ticket Office Intern jobs near you
Infographic showing various Ticket Office Intern job openings in the United States as of June 2026, with employment types broken down into 6% Internship, 37% Full Time, 13% Part Time, 8% Temporary, 33% Contract, and 3% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $34,721 per year, or $16.7 per hour.
IT Infrastructure - Intern

IT Infrastructure - Intern

chromalloy

Palm Beach Gardens, FL • Hybrid

$14.25 - $19/hr

Other

Posted 15 days ago

Chromalloy rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

145th of 421 rated machine equipment manufacturers

Job description

The ITSM Freshservice Intern supports the backend administration and operational effectiveness of Chromalloy’s IT Service Management platform, Freshservice. This role is not an enduser support position. Instead, the intern works behind the scenes to support IT agents by improving ticket quality, maintaining accurate data, developing knowledge base content, assisting with reporting, and providing supervised Freshservice administrative support.

This internship offers handson exposure to enterprise ITSM operations, service desk analytics, documentation standards, and continuous improvement initiatives.

This is a hybrid internship that requires regular in-office presence to support learning, collaboration, and hands-on experience. 

KEY RESPONSIBILITIES

The following duties are representative but not allinclusive. Other duties may be assigned.

Ticket Triage & Data Quality

  • Review and triage tickets to ensure accurate categorization, prioritization, assignment, and field completion
  • Perform ticket quality checks to support SLA tracking and reporting accuracy
  • Identify trends or data inconsistencies impacting service desk performance metrics

Knowledge Base (KB) Creation & Maintenance

  • Create, edit, and maintain internal and external knowledge base articles
  • Convert recurring issues and resolutions into documented KB content
  • Ensure articles meet quality, formatting, and usability standards

Reporting & Metrics

  • Assist with development and maintenance of Freshservice reports and dashboards
  • Support weekly operational metrics related to ticket volume, SLA compliance, backlog, and resolution trends
  • Validate data used for leadership and operational reporting

Freshservice Administration (Supervised)

  • Provide limited and supervised administrative support within Freshservice, including:
    • Ticket forms and custom fields
    • Categories, subcategories, and service catalog items
  • Assist with testing, documenting, and validating platform changes
  • Support controlled cleanup and standardization initiatives

Workflow & Process Improvement

  • Assist with limited workflow automation under supervision
  • Document existing processes and workflows
  • Identify opportunities for efficiency, standardization, and continuous improvement

What Success Looks Like

  • Accuracy and consistency of ticket data
  • Volume, quality, and usability of knowledge base articles created
  • Timely and accurate weekly reporting and metrics
  • Demonstrated contributions to process and operational improvements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Preferred Knowledge, Skills, and Abilities

  • Interest in IT operations, service management, or systems administration
  • Familiarity with ticketing systems or service desk tools (Freshservice preferred)
  • Strong attention to detail and data accuracy
  • Ability to work with structured processes, workflows, and documentation
  • Proficiency with Microsoft 365 (Excel, Word, Teams)
  • Exposure to ITIL or ITSM concepts is a plus
  • Exposure to workflow logic, automation concepts, or scripting is beneficial but not required

Education and/or Experience

  • Currently enrolled in, or recent graduate of, an Associate or Bachelor’s degree program in:
    • Information Technology
    • Computer Information Systems
    • Computer Science
    • Management Information Systems (MIS)
    • Or a related technical field
    • Equivalent handson experience or demonstrated interest in ITSM operations may be considered.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Primarily sedentary, officebased role
  • Frequent use of computer and standard office equipment
  • No routine lifting, hardware deployment, or workstation support required

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Professional office environment
  • Minimal noise
  • High speed and reliable internet service
  • Headphones & microphone for meetings

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