ZipRecruiter

Log In

1

Ticket Office Intern Jobs in Indiana (NOW HIRING)

All JobsTicket Office Intern JobsTicket Office Intern Jobs in Indiana

Ticket Office Intern information

What does a ticket office intern do?

A Ticket Office Intern assists with the daily operations of a ticket office, often for events, theaters, or sports venues. Their duties typically include selling tickets, handling customer inquiries, processing payments, and providing general customer service. They may also help with administrative tasks, maintaining records, and supporting the ticketing staff during busy periods or special events. This internship provides valuable experience in customer service, sales, and event management. It's a great opportunity for students or recent graduates interested in the hospitality, events, or entertainment industries.

What are the key skills and qualifications needed to thrive as a ticket office intern?

To thrive as a Ticket Office Intern, you need basic math skills, customer service experience, and familiarity with cash handling, often supported by a high school diploma or current college enrollment. Experience with ticketing software systems, point-of-sale (POS) terminals, and Microsoft Office is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are standout soft skills for this role. These competencies ensure accurate transactions, positive customer interactions, and efficient box office operations during busy event times.

What are some common responsibilities and challenges faced by a ticket office intern during peak event seasons?

As a Ticket Office Intern, you can expect to handle high volumes of customer inquiries, process ticket sales, and resolve issues related to ticket availability or payment, especially during busy event seasons. A key challenge is maintaining accuracy and composure under pressure while providing friendly and efficient service to guests. You'll work closely with other ticket office staff and event coordinators to ensure smooth operations, and may need to quickly adapt to policy changes or technical issues. This experience offers valuable exposure to customer service, sales systems, and teamwork in a fast-paced environment.

What is the difference between Ticket Office Intern vs Ticket Sales Associate?

AspectTicket Office InternTicket Sales Associate
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma; some roles prefer sales or customer service experience
Work EnvironmentInternship setting at ticket offices, theaters, or sports venuesCustomer-facing sales environment, often retail or box office
Employer & Industry UsageUsed in arts, sports, and entertainment industries for training and entry-level rolesCommon in ticketing, retail, and event industries for direct sales

In summary, a Ticket Office Intern typically participates in training and supports ticketing operations, often as part of an educational program, while a Ticket Sales Associate actively sells tickets directly to customers. Both roles involve customer service but differ mainly in experience level and job responsibilities.

What are the most commonly searched types of Ticket Office jobs in Indiana?

The most popular types of Ticket Office jobs in Indiana are:

What are popular job titles related to Ticket Office Intern jobs in Indiana?

For Ticket Office Intern jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticket Office Intern jobs in Indiana look for?

The top searched job categories for Ticket Office Intern jobs in Indiana are:

What cities in Indiana are hiring for Ticket Office Intern jobs?

Cities in Indiana with the most Ticket Office Intern job openings:

Ticket Office Intern jobs near you
Infographic showing various Ticket Office Intern job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Ticket Sales Intern - Fall 2026

Pacers Sports & Entertainment

Indianapolis, IN • On-site

$14.25 - $19.25/hr

Full-time, Internship

Re-posted yesterday

Job description

Internship Term: Fall 2026 (September-December)
Internship Location: on-site in Indianapolis, IN
Anticipated Time Commitment: Opportunities available at approximately 20-25 hours per week, or approximately 40 hours per week
We're Drafting & Developing the BEST: Have you always dreamed of working for a professional sports franchise? Do you want to be the BEST in the NBA? If your answer is YES to these questions, then an internship with the Indiana Pacers Ticket Sales Department is the opportunity of a lifetime.
Start Here, Stay Here: If you're looking for an internship just to fulfill some needed credits in order to graduate, look for something else. Our internship program is all about preparing you for a career selling sports. We are hiring interns who are dedicated to our team. We are looking for quality people who want to impress us so much that we offer them a full-time job when they graduate.
If you're interested in starting your career in ticket sales for an NBA franchise, this is your opportunity. When we hire for our consumer sales staff, we start by evaluating our interns. If you've proven yourself as a dedicated person with a strong work ethic and a genuine interest in sales, then you are right at the top of the list when we hire people for our full-time positions. This internship could be the start of an illustrious NBA career for you.
The Scouting Report:
We are looking for the following qualities and characteristics in a Ticket Sales Intern:
  • A strong desire to be in ticket sales after graduation
  • A competitive edge that drives them to be the BEST
  • Ability to take initiative to find ways to help the franchise regardless of how much or how little work there is to do
  • Strong attention to detail
  • Insatiable work ethic
  • Neat and organized
  • A true professional
  • A positive attitude
  • Coachable
  • Interest in business
  • This internship requires flexibility with work schedule. Interns will be required to work games and other company and sales events during the evening and weekend.

The Game Plan: This is a great launching point to begin your career in sports ticket sales. You'll learn how to help our Corporate Ticket Sales Managers and Group Event Specialists remain as efficient as possible. You'll be doing a lot of their administrative work. Best of all, you'll be able to get actual hands-on sales experience as we allow you to shadow the Ticket Sales representatives on the phones, out of the office on appointments, and at different events during the season and during the off-season. This is a paid internship with flexible hours to accommodate your class schedule.
Game Recap of Duties & Responsibilities:
  • Researching qualified leads.
  • Researching local businesses, organizations, teams, etc.
  • Mailing out large ticket blocks.
  • Completing data entry utilizing Microsoft Excel and Archtics.
  • Creating invoices, receipts, flyers, order forms, and more.
  • Assisting in the planning and execution of ticket sales events.
  • Shadowing ticket sales reps on the phones and on appointments.
  • Other duties and projects as assigned.

Qualification Requirements: The Ticket Sales Intern must be enrolled in college course(s) as a junior, senior, or graduate student while maintaining an internship with the Indiana Pacers. To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Role Players Need Not Apply. We're Looking for Future Hall of Famers!
We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We're looking for candidates who are competitive, detail oriented, coachable, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.
At Pacers Sports & Entertainment (PS&E), we are dedicated to delivering best-in-class sports and entertainment experiences while making a positive impact on our community. As the home of the Indiana Pacers, Indiana Fever, Noblesville Boom, Pacers Foundation, and Gainbridge Fieldhouse, we strive to exemplify our core values of Respect, Teamwork, Trust, Passion, and Excellence in everything we do. Our mission is to create memorable moments for our fans and foster a culture of inclusivity and excellence both on and off the court. Our purpose is Winning, Serving, and Entertaining.

Apply