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Ticket Office Assistant Jobs in Indiana (NOW HIRING)

The Children's Museum

Box Office Sales Asst

Indianapolis, IN · On-site

$14.50 - $20/hr

The part-time Box Office Sales Assistant provides high quality customer service for the Children ... Delivers exceptional service when assisting customers with ticket purchases, membership assistance ...

AEG

Junior Account Executive

South Bend, IN · On-site

$1.2K/mo

This position will work closely with the Assistant General Manager of Ticket Sales and assist with the day-to-day operations of the ticket office. Responsibilities include but are not limited to:

AEG

Ticket Sales Intern

Indianapolis, IN · On-site

$14.25 - $19.25/hr

Interns will be required to work most games * Assist with game promotions and execution * Assist ... Support front office team through various office administrative tasks * This internship requires ...

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Ticket Office Assistant information

What is a ticket office assistant?

Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.

What are the key skills and qualifications needed to thrive as a ticket office assistant, and why are they important?

To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.

What are some common challenges faced by ticket office assistants, and how can they be managed effectively?

Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.

What is the difference between Ticket Office Assistant vs Customer Service Representative?

AspectTicket Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic cash handling or ticketing system trainingHigh school diploma; customer service training often preferred
Work EnvironmentTicket booths, theaters, sports venues, transportation hubsCall centers, retail stores, service desks
Employer & Industry UsageEntertainment, transportation, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicket Office Assistant vs Customer Service Representative

The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.

How to get a job as a ticket office assistant?

To become a ticket office assistant, candidates typically need a high school diploma or equivalent and customer service skills. Applying through job postings at transportation hubs, entertainment venues, or sports arenas and demonstrating familiarity with ticketing software can improve chances. Some positions may require background checks or availability for flexible hours.

What are the most commonly searched types of Ticket Office jobs in Indiana?

The most popular types of Ticket Office jobs in Indiana are:

What cities in Indiana are hiring for Ticket Office Assistant jobs?

Cities in Indiana with the most Ticket Office Assistant job openings:

Ticket Office Assistant jobs near you
Infographic showing various Ticket Office Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution.

Student Ticket Office and Sales Assistant

Indiana State University

Terre Haute, IN • On-site

$10/hr

Full-time

Re-posted 21 days ago

Indiana State University rating

5.4

Company rating: 5.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

609th of 630 rated colleges and universities

Job description

Position Details
Position Details
Student Employment Enrollment Requirements
Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants
Please provide a resume with references and copy of your class schedule.
All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf
Notice of Vacancy Number
ST2600134
Job Title
Student Ticket Office and Sales Assistant
Job Category
Regular Student Job
Job Type
Regular Student Jobs
Position Class Code
82100 Student Employee
Student Pay Grade
Hourly Wage/Salary
$10.00
Job Summary/Basic Function
Ticket Office and Sales Assistant will perform a variety of office duties related to the daily operations/procedures conducted at the Hulman Center's Ticket Office.
Specific Responsibilities
Work Schedule
Regular office hours Mon- Friday 8-4:30
Will work some nights and weekends depending on our event schedule
Desired Start Date
08/24/2026
Open Date
08/19/2026
Close Date
09/19/2026
Required Relevant Education & Experience
High School diploma or GED
Required Field(s) of Study
Indiana State University student enrolled in at least 6 credit hours.
Preferred Relevant Education and Experience
High School diploma or GED
Supervisory Responsibilities
This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities
Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Math and basic accounting skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community
Other Knowledge, Skills and Abilities
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities
Ticket Office & Sales Assistant will be responsible for: Selling tickets through the Ticketmaster system for events at Hulman Center, Tilson Auditorium and other venues Answering phone which results in answering questions concerning events at HC & TAF Taking season ticket orders Transferring calls and taking messages, Typing letters and bills, Data entry Distributing mail Preparing miscellaneous blank forms, spreadsheets, reports and etc. Performs other duties as assigned.

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