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Ticket Office Assistant Jobs in Indiana (NOW HIRING)

ASM Global

Ticket Seller

Fishers, IN · On-site

Process single ticket sales at the ticket office and assist with group sales when requested. * Professionally, efficiently, and courteously answers patron's questions concerning prices, availability ...

The Children's Museum

Box Office Sales Asst

Indianapolis, IN · On-site

$14.50 - $20/hr

The part-time Box Office Sales Assistant provides high quality customer service for the Children ... Delivers exceptional service when assisting customers with ticket purchases, membership assistance ...

The City of Elkhart

Office Services I

Elkhart, IN

$45K - $53K/yr

Process all ticket dismissals and deferrals. * Order office supplies and negotiate prices with vendors for purchases. * Document Imaging Prepping and Scanning as needed. * Cash collection. * Assist ...

New

City of Elkhart

Office Services I

Elkhart, IN · On-site

$17.25 - $23.75/hr

Process all ticket dismissals and deferrals. * Order office supplies and negotiate prices with vendors for purchases. * Document Imaging Prepping and Scanning as needed. * Cash collection. * Assist ...

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All JobsTicket Office JobsTicket Office Assistant JobsTicket Office Assistant Jobs in Indiana

Ticket Office Assistant information

What are some common challenges faced by ticket office assistants, and how can they be managed effectively?

Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.

What are the key skills and qualifications needed to thrive as a ticket office assistant, and why are they important?

To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.

What is the difference between Ticket Office Assistant vs Customer Service Representative?

AspectTicket Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic cash handling or ticketing system trainingHigh school diploma; customer service training often preferred
Work EnvironmentTicket booths, theaters, sports venues, transportation hubsCall centers, retail stores, service desks
Employer & Industry UsageEntertainment, transportation, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicket Office Assistant vs Customer Service Representative

The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.

What is a ticket office assistant?

Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.

What are the most commonly searched types of Ticket Office jobs in Indiana?

The most popular types of Ticket Office jobs in Indiana are:

What cities in Indiana are hiring for Ticket Office Assistant jobs?

Cities in Indiana with the most Ticket Office Assistant job openings:

Ticket Office Assistant jobs near you
Infographic showing various Ticket Office Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Ticket Seller

ASM Global

Fishers, IN • On-site

Part-time

Posted 5 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

135th of 253 rated facilities management

Job description

POSITION: Ticket Seller
DEPARTMENT: Finance
REPORTS TO: Ticket Office Manager/Ticket Office Supervisor
FLSA STATUS: Hourly Non-exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
Fishers Event Center has an excellent and immediate opening for a part-time Ticket Seller. Responsible for ticket sales for shows or events by performing the following duties.
Essential Duties and Responsibilities
  • Process single ticket sales at the ticket office and assist with group sales when requested.

  • Professionally, efficiently, and courteously answers patron's questions concerning prices, availability, events, and related Ticket Office questions

  • Opens and or closes ticket window as required.

  • Handles Will-Call window according to procedures, or other related duties as assigned by supervisor.

  • Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most ticket office questions without assistance.

  • Files various records and reports. Performs related clerical work as assigned.

  • May perform other duties as assigned.

Qualifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work the ticket window with minimal supervision

  • Ability to work flexible hours including daytime, evening, weekends and holidays, as needed

  • Must be able to speak, read, and write English

  • Must have professional attitude and appearance

Education and/or Experience
  • High school diploma or general education degree (GED)

  • 1 to 3 months related experience and/or training

  • Or equivalent combination of education and experience

  • Ticket office or guest services background preferred

Skills and Abilities
  • Ability to listen and follow instructions

  • Ability to input data into a computer to record sales transactions

  • Good communications and customer service skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information

  • Good problem solving skills and organizational ability

  • Ability to work independently and as a member of the team

WORKING CONDITIONS
Location: Fishers Event Center
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee's realm of responsibility.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

What ASM Global employees say

Pay

Benefits

Hours and flexibility

Workplace

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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