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Ticket Office Assistant Jobs in Indiana (NOW HIRING)

Impact Networking

Systems Engineer

Hammond, IN · On-site

$75K - $90K/yr

That approach helped us grow from a small office technology company into a national managed ... The ideal candidate will assist with monitoring, troubleshooting, and maintaining server, storage ...

Impact Networking

Systems Engineer

Indianapolis, IN · On-site

$75K - $90K/yr

That approach helped us grow from a small office technology company into a national managed ... The ideal candidate will assist with monitoring, troubleshooting, and maintaining server, storage ...

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All JobsTicket Office JobsTicket Office Assistant JobsTicket Office Assistant Jobs in Indiana

Ticket Office Assistant information

What is a ticket office assistant?

Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.

What are the key skills and qualifications needed to thrive as a ticket office assistant, and why are they important?

To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.

What are some common challenges faced by ticket office assistants, and how can they be managed effectively?

Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.

What is the difference between Ticket Office Assistant vs Customer Service Representative?

AspectTicket Office AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic cash handling or ticketing system trainingHigh school diploma; customer service training often preferred
Work EnvironmentTicket booths, theaters, sports venues, transportation hubsCall centers, retail stores, service desks
Employer & Industry UsageEntertainment, transportation, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicket Office Assistant vs Customer Service Representative

The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.

How to get a job as a ticket office assistant?

To become a ticket office assistant, candidates typically need a high school diploma or equivalent and customer service skills. Applying through job postings at transportation hubs, entertainment venues, or sports arenas and demonstrating familiarity with ticketing software can improve chances. Some positions may require background checks or availability for flexible hours.

What are the most commonly searched types of Ticket Office jobs in Indiana?

The most popular types of Ticket Office jobs in Indiana are:

What cities in Indiana are hiring for Ticket Office Assistant jobs?

Cities in Indiana with the most Ticket Office Assistant job openings:

Ticket Office Assistant jobs near you
Infographic showing various Ticket Office Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution.

Laboratory Assistant (BMG)

Beacon Health System

Granger, IN • On-site

Full-time

Posted 4 days ago

Key responsibilities

  • Ensure that lab requisitions are appropriately completed and authorized, and obtain pertinent patient information for records and billing.

  • Perform laboratory functions such as collecting specimens, performing tests like EKGs, spirometry, audiometry, and maintaining related logs.

  • Maintain laboratory records, quality control activities, and cleanliness to support efficient laboratory operations and accurate test results.

Beacon Health System rating

6.7

Company rating: 6.7 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

534th of 898 rated healthcare providers

Job description

Reports to the Laboratory Manager or Coordinator (BMG). Ensures that lab requisitions are appropriately completed and authorized and obtains pertinent patient information for laboratory records and/or billing purposes. Performs general office/clerical responsibilities.
MISSION, VALUES and SERVICE GOALS
  • MISSION: We deliver outstanding care, inspire health, and connect with heart.
  • VALUES: Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Performs laboratory functions and related duties necessary to ensure the efficiency of the laboratory operations and accuracy of test results by:
  • Maintaining daily patient log and entering test results on forms. Distributing reports to physicians' offices, as required.
  • Maintaining file of standing lab and future lab orders for patients.
  • Maintaining laboratory orders and test results for two years.
  • Receiving and collecting specimens for laboratory testing, including drawing blood, collecting urine and other body materials and fluids from patients.
  • Performing EKGs, spirometry, audiometry, breath alcohol testing, and maintaining logs.
  • Performing other lab analyses which require a degree of skill commensurate with the individual's education, training, or experience and technical abilities, as authorized by the laboratory director.
  • Writing lab charge on billing ticket and checking for associated diagnosis for billing purposes.
  • Keeping quality control and maintenance records up-to-date, adhering to the laboratory's quality control policies, and documenting all quality control activities, instrument and procedural calibrations, and maintenance performed commensurate with education, training, and job expectations.
  • Maintaining records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.
  • Documenting all corrective actions taken when test systems deviate from the laboratory's established performance specifications.
  • Maintaining cleanliness of laboratory, cleaning spills with special attention to body fluid precautions and contaminated waste disposal per OSHA guidelines.

Provides general office support in the Laboratory by:
  • Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.
  • Receiving telephone calls, taking and relaying messages accurately.
  • Obtaining information from the patient to accurately complete the patient record for payment information.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
  • Completing other job-related duties as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license/certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience
  • The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of high school diploma (with courses in mathematics and some biological sciences preferred). Minimum of one year of patient care, customer service, general office/clerical or related experience is preferred. Completion of a phlebotomy training program or experience preferred. Qualifies as testing personnel for moderate complexity testing as defined in CFR.493.1423.

Knowledge & Skills
  • Requires knowledge of medical terminology, basic lab knowledge, ability to perform phlebotomy, and routine lab testing.
  • Requires proficient typing and computer skills, and basic knowledge of billing and business office procedures.
  • Demonstrates the communication and telephone skills necessary to greet patients and answer the telephone in a pleasant, clear, concise, and helpful manner.
  • Requires ability to establish and maintain effective working relationships with patients, medical staff, other team members, and the public.

Working Conditions
  • Possible exposure to communicable diseases, hazardous substances, chemicals and other conditions common to a clinical laboratory.

Physical Demands
  • Requires the physical ability and stamina (i.e., to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position. Also requires visual acuity, normal color perception and full range of body motion, including manual and finger dexterity and eye-hand coordination.

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