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Ticket Office Manager Jobs in Indiana (NOW HIRING)

As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring every guest has a smooth, hassle-free experience when purchasing tickets. Whether you're handling in-person sales ...

As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring every guest has a smooth, hassle-free experience when purchasing tickets. Whether you're handling in-person sales ...

As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring every guest has a smooth, hassle-free experience when purchasing tickets. Whether you're handling in-person sales ...

Accountability for all banks in ticket office * Responsible for all tickets sales, cash, checks, charges and the reconciliation of each * Turns reconciliations in to the Lerner Manager for approval ...

Accountability for all banks in ticket office * Responsible for all tickets sales, cash, checks, charges and the reconciliation of each * Turns reconciliations in to the Lerner Manager for approval ...

Box Office Sales Asst

Indianapolis, IN · On-site

$14.50 - $20/hr

Box Office Manager ESSENTIAL RESPONSIBILITIES: * Provides exceptional service in daily, extensive ... Delivers exceptional service when assisting customers with ticket purchases, membership assistance ...

This position will work closely with the Assistant General Manager of Ticket Sales and assist with the day-to-day operations of the ticket office. Responsibilities include but are not limited to:

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Ticket Office Manager information

See Indiana salary details

$24.3K

$49K

$73.7K

How much do ticket office manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for ticket office manager in Indiana is $48,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What does a ticket office manager do?

A Ticket Office Manager oversees the daily operations of a ticketing office, often in venues such as theaters, sports arenas, museums, or transportation hubs. They are responsible for managing staff, handling customer inquiries, ensuring accurate ticket sales and distribution, and resolving any issues related to ticketing. Additionally, they may be involved in scheduling, reporting, balancing accounts, and implementing policies to improve customer service. Their role is vital to ensuring a smooth and efficient ticketing process for events or services.

What skills and qualifications are needed to be a ticket office manager?

To thrive as a Ticket Office Manager, you need strong organizational abilities, financial management skills, and experience in customer service, usually supported by a relevant degree or equivalent experience. Familiarity with ticketing software, point-of-sale systems, and reporting tools is typically required. Excellent communication, leadership, and problem-solving skills help you manage staff and handle high-pressure situations effectively. These skills are crucial to ensure smooth ticket operations, satisfied customers, and efficient revenue management in event or venue settings.

What challenges do ticket office managers face, and how can they be addressed?

Ticket Office Managers often face challenges such as managing high volumes of customer inquiries during peak event times, ensuring accuracy in ticket sales, and handling last-minute changes or technical issues. Effective communication, strong organizational skills, and familiarity with ticketing software are essential to address these challenges. Building a well-trained team and establishing clear protocols for problem-solving can also help maintain efficient operations and provide excellent customer service, even under pressure.

What are the most commonly searched types of Ticket Office jobs in Indiana?

The most popular types of Ticket Office jobs in Indiana are:

What are popular job titles related to Ticket Office Manager jobs in Indiana?

For Ticket Office Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticket Office Manager jobs in Indiana look for?

The top searched job categories for Ticket Office Manager jobs in Indiana are:

What cities in Indiana are hiring for Ticket Office Manager jobs?

Cities in Indiana with the most Ticket Office Manager job openings:

Infographic showing various Ticket Office Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $48,983 per year, or $23.5 per hour.

Box Office Ticket Taker

Butler University

Indianapolis, IN • On-site

Part-time

Posted 8 days ago


Key responsibilities

  • Sell tickets for athletic events using Archtics and process cash and credit card transactions accurately.

  • Prepare, organize, and distribute Will Call tickets to guests on event days and resolve related inquiries professionally.

  • Scan digital and printed tickets at venue entrances, monitor entry gates for valid tickets, and troubleshoot scanning issues as needed.


Butler University rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

482nd of 629 rated colleges and universities


Job description

The Student Worker in the Athletic Ticket Office provides outstanding customer service while assisting with ticket sales, game-day operations, and event access. This position supports the daily functions of the ticket office by selling tickets, managing Will Call, scanning tickets at venue entrances, and ensuring a positive experience for fans attending athletic events.

Work Schedule 

5-10 hours per week, only Athletic Game Days between August and March. Will include weekends.

Position Responsibilities

  • Sell tickets for athletic events using Archtics.
  • Process cash and credit card accurately.
  • Prepare, organize, and distribute Will Call tickets to guests on event days.
  • Resolve Will Call inquiries professionally.
  • Scan digital and printed tickets at venue entrances using handheld scanners.
  • Welcome guests and provide directions and general event information.
  • Monitor entry gates to ensure only valid tickets are accepted.
  • Troubleshoot ticket scanning issues and escalate concerns to supervisors when necessary. 

Required Qualifications

  • Current enrollment as a student in good academic standing.
  • Strong customer service and communication skills.
  • Ability to handle cash and maintain accuracy in financial transactions.
  • Comfortable working with computers, ticketing software, and mobile scanning devices. 
  • Dependable, punctual, and able to work independently and as part of a team. 
  • Ability to remain professional and courteous in a fast-paced environment. 
  • Ability to stand for extended periods and work outdoors in varying weather conditions during events. 

Preferred Qualifications

  • Previous customer service, retail, hospitality, or event experience. 
  • Experience with ticketing systems such as Archtics. 
  • Interest in collegiate athletics and sporting events. 

Other Expectations

  • Maintain regular and punctual attendance. 
  • Comply with University standards and policies. 
  • Ensure confidentiality of information.
Butler University is a private, nationally recognized comprehensive university encompassing seven colleges: Arts, Business, Communication, Education, Liberal Arts & Sciences, Pharmacy & Health Sciences and Founder's College. Approximately 4,500 undergraduate and 1,000 graduate and doctoral students are enrolled at Butler, representing 46 states and 24 countries.

Join us at the crossroads of tradition & transformation. A career at Butler University offers more than just a job-it's an opportunity to join a dedicated, innovative, and supportive community grounded in equity, academic excellence, and meaningful impact. Aligned with Boldly Butler, our strategic plan, faculty and staff play a vital role in delivering transformational learning experiences, enriching our campus and community, and ensuring a thriving Butler for generations to come.

Butler University is an equal opportunity employer. We welcome applications from all individuals, regardless of age, sex, race, religion, color, disability, protected veteran status, national origin, or any other legally protected category.

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