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Ticketmaster Jobs in Indiana (NOW HIRING)

Indianapolis Colts

Data Engineer

Indianapolis, IN · On-site

$109K - $131K/yr

... Ticketmaster, and Fanatics. • Experience in the Sports and Entertainment industry is a strong plus. • Strong problem-solving skills and attention to detail. • Effective team collaboration ...

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How much do ticketmaster jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticketmaster in Indiana is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticketmaster position, and why are they important?

To succeed as a Ticketmaster (ticket agent), you need excellent customer service skills, attention to detail, and the ability to handle financial transactions accurately. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes prior experience in box office operations may be required. Strong communication, problem-solving abilities, and a calm demeanor under pressure set outstanding employees apart. These skills ensure efficient event ticketing, satisfied customers, and smooth operations in busy environments.

What are some common challenges faced by ticket agents in this role?

Ticket agents at Ticketmaster often work in fast-paced environments, especially during high-demand ticket releases or popular events, where managing long queues and addressing customer concerns quickly is crucial. Balancing accuracy in processing payments and issuing tickets with friendly, helpful service can be challenging during peak times. Additionally, agents may need to resolve ticketing errors, handle refunds or exchanges, and stay updated with changing event information. This role offers a dynamic work environment with opportunities to improve multitasking and troubleshooting skills, and often involves collaboration with event staff and customer service teams to ensure smooth event experiences.

What is a Ticketmaster?

A Ticketmaster job typically involves working for the company in roles related to event ticketing, customer service, technology, marketing, or operations. Employees may assist customers with ticket purchases, support event organizers, manage platform technology, or handle business partnerships. Positions range from entry-level to corporate roles, offering opportunities in various departments. Ticketmaster jobs often require strong communication skills, technical knowledge, and a passion for live events.

What are the most commonly searched types of Ticketmaster jobs in Indiana?

The most popular types of Ticketmaster jobs in Indiana are:

What are popular job titles related to Ticketmaster jobs in Indiana?

For Ticketmaster jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticketmaster jobs in Indiana look for?

The top searched job categories for Ticketmaster jobs in Indiana are:

What cities in Indiana are hiring for Ticketmaster jobs?

Cities in Indiana with the most Ticketmaster job openings:

Ticketmaster jobs near you
Infographic showing various Ticketmaster job openings in Indiana as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,321 per year, or $17.5 per hour.

Ticketing Systems and Technology Coordinator

Indianapolis Colts

Indianapolis, IN • On-site

Full-time

Posted 16 days ago

Job description

The Indianapolis Colts are seeking a Ticketing Systems and Technology Coordinator to serve as the department's primary technical administrator and operational support leader responsible for ticketing systems administration, event configuration, fulfillment execution, inventory maintenance, reporting support, compliance administration, and ticketing technology implementation.
This position serves as the subject matter expert for all ticketing platforms and plays a critical role in supporting future ticketing technology initiatives, integrations, and platform migration projects.
HIRING MANAGER
Senior. Director, Ticket Operations and Systems
DIRECT REPORTS
N/A
RESPONSIBILITIES
Ticketing Systems Administration
  • Administer Ticketmaster/SeatGeek and related ticketing technologies.
  • Configure events, products, price codes, offers, and inventory structures.
  • Maintain user permissions, system settings, and ticketing configurations.
  • Troubleshoot ticketing platform issues and coordinate resolutions.

Event Builds & Inventory Support
  • Build and maintain ticketed events across all products.
  • Support season ticket, premium, group sales, parking, and special event inventory.
  • Process inventory adjustments, relocations, holds, kills, and account maintenance.
  • Ensure inventory accuracy and system integrity.

Fulfillment & Operational Support
  • Execute ticket fulfillment and distribution processes.
  • Support Membership Services, Premium Sales & Service, Ticket Sales, Marketing, and Partnerships.
  • Process ticket requests and operational support needs.
  • Assist with gameday ticketing operations and event execution.

Reporting & Compliance Administration
  • Coordinate ticketing reporting requirements.
  • Support league reporting and compliance initiatives.
  • Manage ticketing workflows and operational tracking.
  • Maintain documentation and audit support materials.

Technology & Innovation Support
  • Support ticketing platform upgrades and enhancements.
  • Participate in user acceptance testing and implementation projects.
  • Assist with future ticketing platform migration initiatives.
  • Develop training documentation and system process guides.

Secondary Ticketing & Special Programs
  • Support broker program administration.
  • Assist with inventory and pricing updates.
  • Support secondary ticketing initiatives and operational execution.

Hardware & Technology Support
  • Manage ticketing hardware inventory.
  • Support scanners, mobile devices, printers, and related ticketing equipment.
  • Coordinate deployment, maintenance, and replacement activities.

SUCCESS MEASURES
  • Event build accuracy
  • Ticket fulfillment accuracy
  • System configuration accuracy
  • Operational turnaround times
  • Reporting accuracy
  • Platform adoption support
  • Stakeholder satisfaction

QUALIFICATIONS
  • 3-5 years of ticketing operations experience.
  • Strong Ticketmaster/Archtics experience preferred.
  • Experience with event builds, inventory administration, and ticket fulfillment.
  • Strong technical aptitude and troubleshooting skills.
  • Experience supporting software implementations or system upgrades preferred.
  • Excellent organizational and project management skills.

Responsibilities and qualifications may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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