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Ticket Office Manager Jobs in Indiana (NOW HIRING)

Gainbridge Fieldhouse

Payroll Manager

Indianapolis, IN · On-site

$90 - $120/hr

Work with Ticket Logistics team to document and process ticket taxation spreadsheet for identified ... Coordinate and confirm Indiana Pacers player payroll schedules with the NBA League Office for each ...

AEG

Track Business Coordinator

Indianapolis, IN · On-site

... office management such as building access and security procedures. Essential Duties and ... Manages the accounting procedures that account for ticket sales, managing the processes by which ...

Quanex

Client Tech Analyst

Richmond, IN

$26.50 - $32.50/hr

Proactively manage and prioritize Help Desk ticket queues. * Demonstrate strong technical and problem-solving skills. * Keep office and manufacturing computer equipment running effectively.

allencounty

Coliseum - Part Time Usher

Fort Wayne, IN · On-site

... ticket-related tasks in creating a seamless and enjoyable experience for Allen County War Memorial ... Monitor and manage crowd flow during entry, intermission, and exit periods. * Ensure compliance ...

allencounty

Coliseum - Part Time Usher

Fort Wayne, IN · On-site

... ticket-related tasks in creating a seamless and enjoyable experience for Allen County War Memorial ... Monitor and manage crowd flow during entry, intermission, and exit periods. * Ensure compliance ...

Quanex

Client Tech Analyst

Richmond, IN · On-site

$26.50 - $32.50/hr

Proactively manage and prioritize Help Desk ticket queues. * Demonstrate strong technical and problem-solving skills. * Keep office and manufacturing computer equipment running effectively.

Quanex

Client Tech Analyst

Richmond, IN · On-site

$26.50 - $32.50/hr

Proactively manage and prioritize Help Desk ticket queues. * Demonstrate strong technical and problem-solving skills. * Keep office and manufacturing computer equipment running effectively.

Resource Hub

Human Resources Assistant

Indianapolis, IN · On-site

$35K - $45K/yr

Collaborate with the CEO in managing company ticket programs, including Colts, Pacers, concerts ... Previous experience in an office, reception, or administrative support role. * Experience ...

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All JobsTicket Office JobsTicket Office Manager JobsTicket Office Manager Jobs in Indiana

Ticket Office Manager information

See Indiana salary details

$24.3K

$49K

$73.7K

How much do ticket office manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for ticket office manager in Indiana is $48,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What does a ticket office manager do?

A Ticket Office Manager oversees the daily operations of a ticketing office, often in venues such as theaters, sports arenas, museums, or transportation hubs. They are responsible for managing staff, handling customer inquiries, ensuring accurate ticket sales and distribution, and resolving any issues related to ticketing. Additionally, they may be involved in scheduling, reporting, balancing accounts, and implementing policies to improve customer service. Their role is vital to ensuring a smooth and efficient ticketing process for events or services.

What skills and qualifications are needed to be a ticket office manager?

To thrive as a Ticket Office Manager, you need strong organizational abilities, financial management skills, and experience in customer service, usually supported by a relevant degree or equivalent experience. Familiarity with ticketing software, point-of-sale systems, and reporting tools is typically required. Excellent communication, leadership, and problem-solving skills help you manage staff and handle high-pressure situations effectively. These skills are crucial to ensure smooth ticket operations, satisfied customers, and efficient revenue management in event or venue settings.

What challenges do ticket office managers face, and how can they be addressed?

Ticket Office Managers often face challenges such as managing high volumes of customer inquiries during peak event times, ensuring accuracy in ticket sales, and handling last-minute changes or technical issues. Effective communication, strong organizational skills, and familiarity with ticketing software are essential to address these challenges. Building a well-trained team and establishing clear protocols for problem-solving can also help maintain efficient operations and provide excellent customer service, even under pressure.

What are the most commonly searched types of Ticket Office jobs in Indiana?

The most popular types of Ticket Office jobs in Indiana are:

What are popular job titles related to Ticket Office Manager jobs in Indiana?

For Ticket Office Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticket Office Manager jobs in Indiana look for?

The top searched job categories for Ticket Office Manager jobs in Indiana are:

What cities in Indiana are hiring for Ticket Office Manager jobs?

Cities in Indiana with the most Ticket Office Manager job openings:

Ticket Office Manager jobs near you
Infographic showing various Ticket Office Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $48,983 per year, or $23.5 per hour.

Front Desk Supervisor ("Supervisor/a de Recepcion")

AZUL HOSPITALITY MASTER

South Bend, IN • On-site

$18 - $20/hr

Full-time

Re-posted 4 days ago

Key responsibilities

  • Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas.

  • Ensure guest registration, check out, and telephone services are efficient and meet hotel standards.

  • Direct and train front desk staff, monitor guest satisfaction, and handle guest complaints and requests.

Job description

POSITION PURPOSE
Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Ensure that the front desk operation meets hotel standards for maximum guest satisfaction.
ESSENTIAL RESPONSIBILITIES
  • Ensure efficient guest registration, check out and telephone service.
  • Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly.
  • Maximizes hotel revenues through up-sell program, 95% occupancy strategies parking revenues by ensuring proper ticket accountability and cash handling procedures.
  • Ensure guest complaints and requests are handled in a courteous and professional manner and ensure follow through.
  • Monitor and respond to Guest Satisfaction Surveys and guest other comments (via third party sites, comments card etc.).
  • Direct and train Front Office staff. Assist in new-hire and on-going training.
  • Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule.
  • Participate in the hiring process of new staff members. Assist with the preparation of Staff Member Transaction Forms, performance appraisals, and any Staff Service forms as appropriate.
  • Review current days expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures daily.
  • Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Desk Manager.
  • Ensure proper staffing levels based on hotel demand and all necessary reports and forms are completed daily.
  • Be familiar with all company policies and benefits.
  • All other duties assigned by manager or supervisor.

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect supervisors.

PHYSICAL DEMANDS
  • Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 45 lbs. as needed.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
  • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, verbal, written and electronic.
  • Considerable knowledge of complex mathematical calculations and computer programs.
  • Must have excellent leadership capability and customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.

EDUCATION
High school or equivalent education required. Bachelors Degree preferred.
EXPERIENCE
  • Prior Front Desk experience required.
  • One to three years experience in a supervisory role preferred.
  • Knowledgeable of loyalty programs, brand standards and hospitality industry systems preferred.

LICENSES OR CERTIFICATIONS
  • N/A

GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

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